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    Unable to Deploy Image

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    • J
      Just10
      last edited by

      Recently I am having issues deploying an image to clients. I am able to upload the image from the device to the fog server but then deploying to another machine - nothing.

      Download task created for [U]machine [/U]with image [U]DellAllinOne8GBWIN764[/U]

      The log show the machine ran for a total of 4 seconds.

      fog machine 2015-02-04
      20:55:04 2015-02-04
      20:55:08 00:00:04 DellAllinOne8GBWIN764 Download

      I am still able to pxe. The full registration works, but again reboots before the image deployment piece starts. Same outcome when creating a task for the machine.

      This is not specific to one device - I’ve tested other devices with the same outcome. Can someone point me in the right direction?

      Running [B]1.2.0[/B]
      Kernel 3142

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      • J
        Just10
        last edited by

        Also - it is not specific to this image. I have 5 different images, none that will allow the machine to start the process.

        Started sometime last week… maybe an Ubuntu update? I did not have an issue imaging prior to whatever happened.

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        • S
          Sebastian Roth Moderator
          last edited by

          Are you able to run a debug download task on one of your machines? Please provide some more information on when exactly the machine reboots if it does.

          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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          • J
            Just10
            last edited by

            Well - I will test that as soon as I revert back to an older kernel. The new one will not allow these machines to register. I’ll start fresh Monday.

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            • J
              Just10
              last edited by

              Yes (after updating to the new kernel) I can boot to debug.

              Is there a log file somewhere that will tell me what is happening when the device attempts to download an image?

              It runs through the process and displays “task complete, restarting” all in a matter of seconds. Fog thinks it has uploaded the image without issue but it never makes it to the progress screen showing the imaging partition.

              Sounds like this guy also had my issue:
              [url]http://fogproject.org/forum/threads/windows-client-notices-task-reboots-and-boots-into-pxe-but-just-goes-back-to-windows.10139/[/url]

              The resolution was: TFTP Server Settings were set incorrectly

              Hopefully this helps you point me in the right direction. Thank you for your time.

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              • J
                Just10
                last edited by

                I’ve verified that my TFTP Server settings match the fog server. (instructions via [url]http://www.fogproject.org/wiki/index.php/Unable_to_connect_to_TFTP#For_Versions_.24-.32[/url] )

                My tftp username/password match my fog server un/pw. The storage group matched the fog un/pw.

                Running tftp -v X.X.X.X -c get undionly.kpxe - reports no issues. I received a reply (103272 bytes in 0.1 seconds) etc.

                The firewall is disabled. (sudo ufw disable).

                My fog server is not the dhcp server - dhcp is setup on a windows box.

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                • Tom ElliottT
                  Tom Elliott
                  last edited by

                  The tftp test you have is correct.

                  What is the option 67/filename setting on the DHCP server set to? My guess, you still have it pointing at pxelinux.0

                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                  • J
                    Just10
                    last edited by

                    I checked that as well - it is pointing to undionly.kpxe

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                    • JunkhackerJ
                      Junkhacker Developer
                      last edited by

                      if you’re running 1.2.0 and [quote=“Just10, post: 41920, member: 28415”]
                      It runs through the process and displays “task complete, restarting” all in a matter of seconds. Fog thinks it has uploaded the image without issue but it never makes it to the progress screen showing the imaging partition.
                      [/quote]
                      then your tftp settings are likely correct, and it’s a different issue

                      signature:
                      Junkhacker
                      We are here to help you. If you are unresponsive to our questions, don't expect us to be responsive to yours.

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                      • Tom ElliottT
                        Tom Elliott
                        last edited by

                        I guess I’m confused.

                        If you’re able to boot to the Debug system, the problem is not in anyway to deal with TFTP.

                        Using different/newer kernel’s poses problems?

                        Can you take a video and post it so we can see what you’re referring to?

                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                        • JunkhackerJ
                          Junkhacker Developer
                          last edited by

                          the computers that you’re trying to download images to, have the hard drives been initialized? are they brand new?

                          signature:
                          Junkhacker
                          We are here to help you. If you are unresponsive to our questions, don't expect us to be responsive to yours.

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                          • J
                            Just10
                            last edited by

                            Tom,

                            When I noticed I had an issue, I upgraded to the Kernel - 3.14.2. I was then unable to pxe boot to the fog page (to register the client, memtest etc). I installed Kernel - 3.18.4 and resolved that issue.

                            Here is the video (excuse the auto focus). I have a task set to download. The video ends at the point that the machine restarts back to the fog pxe menu and the tasks shows complete.

                            [media=youtube]X29p6H78EXw[/media]

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                            • J
                              Just10
                              last edited by

                              The machines were delivered to us from Dell w/ a french version on Win 7 installed - they have an OS loaded on them already.

                              I’ve also attempted this using a laptop that I have imaged prior and receive the same outcome.

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                              • Tom ElliottT
                                Tom Elliott
                                last edited by

                                This definitely sounds like what junkhacker states.

                                Your drives are completely uninitialized and cannot find a partition to boot from.

                                This isn’t a kernel issue. The unable to pxe boot sounds more like the file was just bad, not necessarily a direct problem with the kernel. This meaning, the kernel trying to load was wrong for the init and probably ended in a kernel panic, or in the case of memtest, the file memtest.bin was missing or not correct. My guess is you’ll still see issues with memtest of the file is bad as your redownloading of the kernel would have no affect on memtest directly.

                                To fix the partition problem try the steps here:
                                [url]http://fogproject.org/forum/threads/quick-format-to-ntfs-with-fog-for-noobs.10349/[/url]

                                If this does not help, the other thing I’d think to check would be the format the mbr file is trying to push. If you do a download debug, it should pause you a whole bunch of times. When it gets to the No Extended Partitions point, ctrl + c out of it back to terminal.

                                Once in debug - download, you’ll get terminal prompt. Type the command fog and wait for the no extended partitions point and ctrl+c out back to the terminal. Then run fdisk -l, what’s the output.

                                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                                • JunkhackerJ
                                  Junkhacker Developer
                                  last edited by

                                  do you mind upgrading to an svn version? there are a number of features that have been improved, and while i can’t guarantee that whatever is causing your problem has been “fixed” it is possible. at any rate, the debug mode in the newer versions lets you actually read what’s going on during a task instead of just blurring by.
                                  my production server is currently running svn 2948 and appears to be stable. normally i would recommend updating to the latest svn, but i know that tom is working on a few things pretty heavily right now and a few features might be disabled or broken.
                                  to update to version 2948:
                                  [CODE]cd ~
                                  mkdir svn
                                  cd svn
                                  svn checkout https://svn.code.sf.net/p/freeghost/code/trunk@2948
                                  cd trunk/bin
                                  sudo ./installfog.sh[/CODE]

                                  signature:
                                  Junkhacker
                                  We are here to help you. If you are unresponsive to our questions, don't expect us to be responsive to yours.

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                                  • Tom ElliottT
                                    Tom Elliott
                                    last edited by

                                    There’s only one feature that’s “broken/disabled” for right now.

                                    That’s the group page membership capability to change the image right from that particular screen. Everything else should be stable and functional.

                                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                                    • J
                                      Just10
                                      last edited by

                                      I am now running 2948. Same issue. Running through download debug now. I will report back shortly.

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                                      • S
                                        Sebastian Roth Moderator
                                        last edited by

                                        How does your partition layout look like? Please run this command on one of your clients (e.g. bootup in debug mode):
                                        [CODE]sfdisk -d /dev/sda[/CODE]
                                        Which files do you have on your FOG server?
                                        [CODE]ls -al /images/DellAllinOne8GBWIN764[/CODE]
                                        What image type is configured? Single Disk Multiple Partitions?

                                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                                        • J
                                          Just10
                                          last edited by

                                          ls -al /images/DellAllinOne8GBWIN764 shows:
                                          d1.mbr
                                          d1p1.img
                                          d1p2.img
                                          The image is multiple partition - single disk.

                                          sfdisk -d /dev/sda shows:
                                          /dev/sda1/ : start= 2048, size= 204800, Id= 7, bootable
                                          /dev/sda2/ : start= 206848, size= 976564224, Id= 7
                                          /dev/sda3/ : start= 0, size=0, Id=0
                                          /dev/sda4/ : start= 0, size=0, Id=0

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                                          • J
                                            Just10
                                            last edited by

                                            after typing that… I realize the image is probably larger than 40gb. If our techs put 40gb drives in these machines - I have a bigger problem.

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