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    Dell 2330 All in One Network issue

    Scheduled Pinned Locked Moved
    Hardware Compatibility
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    • D
      DER1970
      last edited by

      Here’s an issue my customer is having with her computer. She has Windows 8 BTW:

      [SIZE=3][FONT=Comic Sans MS][COLOR=#8000ff][SIZE=3][COLOR=#000000]PLATFORM VERSION INFO
      Windows : 6.2.9200.0 (Win32NT)
      Common Language Runtime : 4.0.30319.18051
      System.Deployment.dll : 4.0.30319.17929 built by: FX45RTMREL
      clr.dll : 4.0.30319.18051 built by: FX45RTMGDR
      dfdll.dll : 4.0.30319.17929 built by: FX45RTMREL
      dfshim.dll : 4.0.41209.0 (Main.041209-0000)[/COLOR][/SIZE][/COLOR][/FONT][/SIZE]
      [SIZE=3][FONT=Comic Sans MS][COLOR=#8000ff] [/COLOR][/FONT][/SIZE]
      [SIZE=3][FONT=Comic Sans MS][COLOR=#8000ff][SIZE=3][COLOR=#000000]SOURCES
      Deployment url :[/COLOR][/SIZE][COLOR=#2862c5][U][SIZE=3][COLOR=#000000]file:///C:/Users/Gloria/AppData/Roaming/Microsoft/Windows/Start%20Menu/Programs/Dell/Dell%20System%20Detect.appref-ms%7C[/COLOR][/SIZE][/U][/COLOR]
      [SIZE=3][COLOR=#000000] Server : Microsoft-IIS/7.0
      X-Powered-By : [URL=‘http://asp.net/’][COLOR=#2862c5][U]ASP.NET[/U][/COLOR][/URL]
      Deployment Provider url :[/COLOR][/SIZE][URL=‘http://downloads.dell.com/tools/dellsystemdetect/DellSystemDetect.application’][COLOR=#2862c5][U][SIZE=3][COLOR=#000000]http://downloads.dell.com/tools/dellsystemdetect/DellSystemDetect.application[/COLOR][/SIZE][/U][/COLOR][/URL][/COLOR][/FONT][/SIZE]
      [SIZE=3][FONT=Comic Sans MS][COLOR=#8000ff] [/COLOR][/FONT][/SIZE]
      [SIZE=3][FONT=Comic Sans MS][COLOR=#8000ff][SIZE=3][COLOR=#000000]ERROR SUMMARY
      Below is a summary of the errors, details of these errors are listed later in the log.

      • Activation of C:\Users\Gloria\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Dell\Dell System Detect.appref-ms| resulted in exception. Following failure messages were detected:
      • Value does not fall within the expected range.[/COLOR][/SIZE][/COLOR][/FONT][/SIZE]
        [SIZE=3][FONT=Comic Sans MS][COLOR=#8000ff] [/COLOR][/FONT][/SIZE]
        [SIZE=3][FONT=Comic Sans MS][COLOR=#8000ff][SIZE=3][COLOR=#000000]COMPONENT STORE TRANSACTION FAILURE SUMMARY
        No transaction error was detected.[/COLOR][/SIZE][/COLOR][/FONT][/SIZE]
        [SIZE=3][FONT=Comic Sans MS][COLOR=#8000ff] [/COLOR][/FONT][/SIZE]
        [SIZE=3][FONT=Comic Sans MS][COLOR=#8000ff]WARNINGS
        There were no warnings during this operation.[/COLOR][/FONT][/SIZE]
        [SIZE=3][FONT=Comic Sans MS][COLOR=#8000ff] [/COLOR][/FONT][/SIZE]
        [SIZE=3][FONT=Comic Sans MS][COLOR=#8000ff]OPERATION PROGRESS STATUS
      • [9/24/2013 12:38:10 PM] : Activation of C:\Users\Gloria\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Dell\Dell System Detect.appref-ms| has started.
      • [9/24/2013 12:38:10 PM] : Performing necessary update check as specified by the deployment.[/COLOR][/FONT][/SIZE]
        [SIZE=3][FONT=Comic Sans MS][COLOR=#8000ff] [/COLOR][/FONT][/SIZE]
        [SIZE=3][FONT=Comic Sans MS][COLOR=#8000ff]ERROR DETAILS
        Following errors were detected during this operation.
      • [9/24/2013 12:38:12 PM] System.ArgumentException
      • Value does not fall within the expected range.
      • Source: System.Deployment
      • Stack trace:
        at System.Deployment.Application.NativeMethods.CorLaunchApplication(UInt32 hostType, String applicationFullName, Int32 manifestPathsCount, String[] manifestPaths, Int32 activationDataCount, String[] activationData, PROCESS_INFORMATION processInformation)
        at System.Deployment.Application.ComponentStore.ActivateApplication(DefinitionAppId appId, String activationParameter, Boolean useActivationParameter)
        at System.Deployment.Application.SubscriptionStore.ActivateApplication(DefinitionAppId appId, String activationParameter, Boolean useActivationParameter)
        at System.Deployment.Application.ApplicationActivator.Activate(DefinitionAppId appId, AssemblyManifest appManifest, String activationParameter, Boolean useActivationParameter)
        at System.Deployment.Application.ApplicationActivator.ProcessOrFollowShortcut(String shortcutFile, String& errorPageUrl, TempFile& deployFile)
        at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivation(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl)
        at System.Deployment.Application.ApplicationActivator.ActivateDeploymentWorker(Object state)[/COLOR][/FONT][/SIZE]
        [SIZE=3][FONT=Comic Sans MS][COLOR=#8000ff] [/COLOR][/FONT][/SIZE]
        [SIZE=3][FONT=Comic Sans MS][COLOR=#8000ff]COMPONENT STORE TRANSACTION DETAILS
        No transaction information is available.[/COLOR][/FONT][/SIZE]
        [SIZE=3][FONT=Comic Sans MS][COLOR=#8000ff] [/COLOR][/FONT][/SIZE]
        [SIZE=3][FONT=Comic Sans MS][COLOR=#8000ff]Can someone please tell me what this means. Thanks. [/COLOR][/FONT][/SIZE]
      1 Reply Last reply Reply Quote 0
      • A
        Andereas
        last edited by

        We have a new laptop, using the Atheros 8161 ethernet controller problem, so we’ve compiled compatible with kernel version 3.5.4 kitchensink driver (ALX).

        1 Reply Last reply Reply Quote 0
        • R
          rrm
          last edited by

          Hi all,
          new to this, I unzipped the driver supplied and replaced it for the original bzImage file. Tried to boot to FOG and I still get the same problem. It’s a Toshiba Satellite Pro C50-A-15Q. It is an Atheros network card, any help really appreciated. Be gently and give detailed instructions as I am new to both Linux and FOG.

          Thanks
          RRM

          1 Reply Last reply Reply Quote 0
          • Jaymes DriverJ
            Jaymes Driver Developer
            last edited by

            [FONT=Tahoma]RRM,[/FONT]
            [FONT=Tahoma] [/FONT]
            [FONT=Tahoma]Please open a new thread, this is an old thread, pertaining specifically to the Dell 2330. Yes it does have the Atheros card, but is the atheros card the exact same? the unit included in the dells is the Atheros AR8161/8165.[/FONT]
            [FONT=Tahoma] [/FONT]
            [FONT=Tahoma]While you are welcome to try the kernel suggestions in this thread, it would be more beneficial to start your own.[/FONT]
            [FONT=Tahoma] [/FONT]
            [FONT=Tahoma]That being said. Welcome to the forums. I need you to first try to run a [/FONT]compatibility test on the units in question, this will tell us specifically the part that is not supported.
            [FONT=Tahoma] [/FONT]
            [FONT=Tahoma]To [/FONT]Run a compatibility test.
            [FONT=Tahoma] [/FONT]
            [FONT=Tahoma]From the fog PXE boot menu, you will see:[/FONT]
            [FONT=Tahoma] [/FONT]
            [FONT=Tahoma]Boot from hard disk[/FONT]
            [FONT=Tahoma]Run memtest86[/FONT]
            [FONT=Tahoma]Quick host registration and Inventroy[/FONT]
            [FONT=Tahoma]Perform full host registration and Inventory[/FONT]
            [FONT=Tahoma]Quick Image[/FONT]
            [FONT=Tahoma]Client system information[/FONT]
            [FONT=Tahoma]Debug Mode[/FONT]
            [FONT=Tahoma] [/FONT]
            [FONT=Tahoma]A. Choose Client System Information[/FONT]
            [FONT=Tahoma] [/FONT]
            [FONT=Tahoma]B. Your computer will load another menu and it will look like this:[/FONT]
            [FONT=Tahoma] [/FONT]
            [FONT=Tahoma]1.) Reboot[/FONT]
            [FONT=Tahoma]2.) IP Information[/FONT]
            [FONT=Tahoma]3.) Partition Information[/FONT]
            [FONT=Tahoma]4.) Check FOG compatability[/FONT]
            [FONT=Tahoma]5.) Ping a Host[/FONT]
            [FONT=Tahoma]6.) Display MAC Address[/FONT]
            [FONT=Tahoma]7.) Show DMI Information[/FONT]
            [FONT=Tahoma] [/FONT]
            [FONT=Tahoma]C. Type 4 and press Enter[/FONT]
            [FONT=Tahoma] [/FONT]
            [FONT=Tahoma]This will return the problem devices.[/FONT]
            [FONT=Tahoma] [/FONT]
            [FONT=Tahoma]After collecting the information on the devices not supported, you can create a custom kernel tailored specifically to YOUR needs.[/FONT]
            [FONT=Tahoma] [/FONT]
            [FONT=Tahoma]Ozzy has made a WONDERFUL walkthru on how to create a custom kernel AND include the drivers you need,[url]http://fogproject.org/forum/threads/request-for-kernel-compiling-info-please-read.4045/[/url][/FONT]
            [FONT=Tahoma]Look at post number 2.[/FONT]
            [FONT=Tahoma] [/FONT]
            [FONT=Tahoma]If you still have issues, we would be happy to help you troubleshoot them, just create your own thread.[/FONT]

            [FONT=Tahoma] [/FONT]

            WARNING TO USERS: My comments are written completely devoid of emotion, do not mistake my concise to the point manner as a personal insult or attack.

            1 Reply Last reply Reply Quote 0
            • R
              rrm
              last edited by

              Brilliant thank you so much for the help.
              It reports
              Network …[Fail]
              Disk…[Pass]

              [FONT=Calibri][COLOR=#1f497d]It’s an Atheros AR8171/8175 PCI-E Gigabit Ethernet Controller(NDIS 6.30) in the laptop. Which is slightly newer(?) than the one mentioned in this thread.[/COLOR][/FONT]

              [FONT=Calibri][COLOR=#1f497d]I tried update kernel via the FOG server and it never seems to do anything.[/COLOR][/FONT]

              [FONT=Calibri][COLOR=#1f497d]Will try what you suggested.[/COLOR][/FONT]

              [FONT=Calibri][COLOR=#1f497d]Thanks[/COLOR][/FONT]
              [FONT=Calibri][COLOR=#1f497d]RRM[/COLOR][/FONT]

              1 Reply Last reply Reply Quote 0
              • Tom ElliottT
                Tom Elliott
                last edited by

                Try my kernel.

                [url]https://mastacontrola.com/fogboot/kernel/bzImage[/url]

                It’s based on 3.12.0 and has support for, basically, all linux network drivers available within the kernel including 817x

                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                1 Reply Last reply Reply Quote 0
                • R
                  rrm
                  last edited by

                  Hi Thanks, can’t get to the file from work, the firewall preventing access will have to download tonight or find another way to get it and try.
                  Will let you know how I get on.
                  Cheers
                  RRM

                  1 Reply Last reply Reply Quote 0
                  • Tom ElliottT
                    Tom Elliott
                    last edited by

                    Who’s firewall is preventing access? I’m sure my side is proper. Also, add the note that I recreated the kernel yesterday and we now have 3.12.1 up, same as before though with networking.

                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                    1 Reply Last reply Reply Quote 0
                    • R
                      rrm
                      last edited by

                      The School I work at use eduproxy.bgfl.org and it seem to block everything !!!
                      I’m downloading on a Windows computer at home now, it’s coming down as a .txt file?

                      Really appreciate your help with this. Thank you so much.
                      RRM

                      1 Reply Last reply Reply Quote 0
                      • R
                        rrm
                        last edited by

                        Excellent. Copying the file from pen drive to the \kernel folder proved to be a problem, but managed to resolve that. It took a while to load but full inventory of computer completed successfully and imaging the laptop now.

                        Really, really appreciate your help, don’t know how to thank you.

                        Brilliant.
                        RRM

                        1 Reply Last reply Reply Quote 0
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