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PXE-E32: TFTP open timeout (Isolated Network)

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  • E
    Enigma
    last edited by Enigma Oct 9, 2023, 10:31 AM Oct 9, 2023, 3:59 PM

    (Isolated Network)
    I’m unable to boot clients

    Getting this error
    IMG_0552.jpg

    G 1 Reply Last reply Oct 9, 2023, 10:55 PM Reply Quote 0
    • G
      george1421 Moderator @Enigma
      last edited by Oct 9, 2023, 10:55 PM

      @Enigma What device is your dhcp server for this isolated network?

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

      E 1 Reply Last reply Oct 10, 2023, 4:19 PM Reply Quote 0
      • E
        Enigma @george1421
        last edited by Enigma Oct 10, 2023, 11:00 AM Oct 10, 2023, 4:19 PM

        @george1421

        Hello

        I have a Centos 7 version machine and a 8 port unmanaged switch as my isolated network setup.

        host server ip: 192.168.107.200
        Fog version: 1.5.10

        G 1 Reply Last reply Oct 10, 2023, 6:27 PM Reply Quote 0
        • G
          george1421 Moderator @Enigma
          last edited by Oct 10, 2023, 6:27 PM

          @Enigma Sorry, that really didn’t answer my question. So let me ask it another way. Do you have the FOG server configured as a dhcp server? This would have been one of the questions it asked as you installed the FOG software.

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

          E 1 Reply Last reply Oct 11, 2023, 5:52 PM Reply Quote 0
          • E
            Enigma @george1421
            last edited by Oct 11, 2023, 5:52 PM

            @george1421

            Hello

            Yes, FOG server is setup for DHCP

            G 1 Reply Last reply Oct 11, 2023, 8:41 PM Reply Quote 0
            • G
              george1421 Moderator @Enigma
              last edited by george1421 Oct 11, 2023, 2:44 PM Oct 11, 2023, 8:41 PM

              @Enigma ok lets run these commands:

              netstat -an | grep :69
              That should return something that looks like this 0:0:0:0:69

              ps aux | grep isc
              It should respond with something M says isc-dhcp

              Make sure the the firewall isn’t turned on the fog host server.

              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

              E 1 Reply Last reply Oct 13, 2023, 1:21 PM Reply Quote 0
              • E
                Enigma @george1421
                last edited by Enigma Oct 13, 2023, 7:24 AM Oct 13, 2023, 1:21 PM

                @george1421 This result when executing these commands

                netstat -an | grep :69 is not returning anything

                IMG_0564.jpg

                G 1 Reply Last reply Oct 13, 2023, 3:16 PM Reply Quote 0
                • G
                  george1421 Moderator @Enigma
                  last edited by Oct 13, 2023, 3:16 PM

                  @Enigma It appears that the isc-dhcp server (the one that FOG uses for sending dhcp info to the pxe booting clients) is not loaded. So that would explain why your clients are seeing that message, there is nothing to configure them.

                  You can install the isc-dhcp server after the fact too. Its easier to do when you install FOG, but can be done after fog has been installed too.

                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                  E 2 Replies Last reply Oct 16, 2023, 3:03 PM Reply Quote 0
                  • E
                    Enigma @george1421
                    last edited by Oct 16, 2023, 3:03 PM

                    This post is deleted!
                    1 Reply Last reply Reply Quote 0
                    • E
                      Enigma @george1421
                      last edited by Oct 16, 2023, 3:08 PM

                      @george1421

                      Could this be something else?? I see DHCP service is running

                      IMG_0574.JPG

                      G 1 Reply Last reply Oct 16, 2023, 3:31 PM Reply Quote 0
                      • G
                        george1421 Moderator @Enigma
                        last edited by Oct 16, 2023, 3:31 PM

                        @Enigma Would you install wireshark on a witness computer connected to the same subnet (ideally same network switch) as the pxe booting computer? If yes set a capture filter of port 67 or port 68

                        Start wireshark, then pxe boot the target computer to the error and stop wireshark capture. There should be ~4 dhcp packets captured.

                        DISCOVER: This is from the client asking to configure me
                        OFFER: there should be one or more responders. These are the dhcp servers. These are the packets we are interested in. How many offers do you see? Do they have dhcp options 66 and 67 set as well as in the ethernet header next-server and boot-file?
                        REQUEST: This is the client asking for the full details from the selected dhcp server
                        ACK: The dhcp server saying that IP address is now yours.

                        If you can’t figure out the pcap upload it to a file share site and either post the link here or use FOG DM chat to send me the url and I will look at it. The answer has to be “on the wire”.

                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                        E 1 Reply Last reply Oct 16, 2023, 3:59 PM Reply Quote 0
                        • E
                          Enigma @george1421
                          last edited by Oct 16, 2023, 3:59 PM

                          @george1421

                          Here is the traffic capture - https://www.filemail.com/d/mzvmafnxwjaqyfk

                          G 1 Reply Last reply Oct 16, 2023, 4:23 PM Reply Quote 0
                          • G
                            george1421 Moderator @Enigma
                            last edited by Oct 16, 2023, 4:23 PM

                            @Enigma I asked a few questions in chat, but I’ll reask them here.

                            1. Is this your fog server’s IP address? 192.168.107.200
                            2. Your dhcp server isn’t sending dhcp option values, what device is your dhcp server? Your dhcp server needs to be configured to support both bootp (values in the ethernet header that are present in the pcal) and dhcp (missing dhcp options 66 and 67).

                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                            1 Reply Last reply Reply Quote 0
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