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Host Hardware Inventory - Hard Disk Model - M.2 Nvme not identify

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  • G
    george1421 Moderator @AlexPDX
    last edited by Mar 16, 2023, 9:54 AM

    @AlexPDX From the log it looks like the nvme is detected. At the fos linux command prompt key in lsblk and post the results. That should show us the block devices (i.e. hard drives attached)

    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

    A 1 Reply Last reply Mar 16, 2023, 10:15 AM Reply Quote 0
    • A
      AlexPDX @george1421
      last edited by Mar 16, 2023, 10:15 AM

      @george1421 said in Host Hardware Inventory - Hard Disk Model - M.2 Nvme not identify:

      From the log it looks like the nvme is detected. At the fos linux command prompt key in lsblk and post the results. That should show us the block devices (i.e. hard drives attached)

      [Thu Mar 16 root@fogclient /]# lsblk
      NAME MAJ:MIN RM SIZE RO TYPE MOUNTPOINTS
      nbd0 43:0 0 0B 0 disk
      nbd1 43:32 0 0B 0 disk
      nbd2 43:64 0 0B 0 disk
      nbd3 43:96 0 0B 0 disk
      nbd4 43:128 0 0B 0 disk
      nbd5 43:160 0 0B 0 disk
      nbd6 43:192 0 0B 0 disk
      nbd7 43:224 0 0B 0 disk
      nvme0n1 259:0 0 232.9G 0 disk
      |-nvme0n1p1 259:1 0 100M 0 part
      |-nvme0n1p2 259:2 0 16M 0 part
      |-nvme0n1p3 259:3 0 996M 0 part
      `-nvme0n1p4 259:4 0 231.8G 0 part
      nbd8 43:256 0 0B 0 disk
      nbd9 43:288 0 0B 0 disk
      nbd10 43:320 0 0B 0 disk
      nbd11 43:352 0 0B 0 disk
      nbd12 43:384 0 0B 0 disk
      nbd13 43:416 0 0B 0 disk
      nbd14 43:448 0 0B 0 disk
      nbd15 43:480 0 0B 0 disk

      G 1 Reply Last reply Mar 16, 2023, 10:43 AM Reply Quote 0
      • G
        george1421 Moderator @AlexPDX
        last edited by Mar 16, 2023, 10:43 AM

        @AlexPDX Is this output from fos linux?

        the nbdX devices have me confused.

        On the NVMe side we can surely see the nvme disk is there and it has 4 partitions .

        Rereading your initial post, is it that FOS isn’t returning the hard disk model name, or it can’t image the computer?

        ref: /dev/ndbX devices: https://medium.com/@aysadx/linux-nbd-introduction-to-linux-network-block-devices-143365f1901b

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

        T 1 Reply Last reply Mar 16, 2023, 10:53 AM Reply Quote 0
        • T
          Tom Elliott @george1421
          last edited by Tom Elliott Mar 16, 2023, 4:54 AM Mar 16, 2023, 10:53 AM

          @george1421 From the looks of things and @AlexPDX please keep me honest:

          This isn’t a problem from imaging. Simply the HDD information for the inventory isn’t present.

          So while sure it’s weird that we can’t detect the drive type for the inventory, it’s not really hurting anything at the present as the Inventory is just an informational thing.

          dmidecode (which I believe is what pulls all the inventory data) might just not know how to detect the specific information from that NVME either because the manufacture didn’t fill out the items that dmidecode is looking for, or is using a different language that can’t be utf decoded.

          Just my thoughts.

          Ultimately, there’s not really a “problem” persay. Just that the inventory can’t pull the information from this NVME device?

          (I believe for HDD we use hdparm and all that jazz)

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

          T A 2 Replies Last reply Mar 16, 2023, 11:00 AM Reply Quote 0
          • T
            Tom Elliott @Tom Elliott
            last edited by Mar 16, 2023, 11:00 AM

            @Tom-Elliott This is the location of the “get hard disk” elements:

            https://github.com/FOGProject/fos/blob/master/Buildroot/board/FOG/FOS/rootfs_overlay/usr/share/fog/lib/funcs.sh#L1405

            This is the code that stores the hd returned from above link:
            https://github.com/FOGProject/fos/blob/master/Buildroot/board/FOG/FOS/rootfs_overlay/usr/share/fog/lib/funcs.sh#L106

            To try to get information from it.

            Since nvme0n1 is the drive, you could manually attempt running:
            hdparm -i /dev/nvme0n1 to see what returns in the debug prompt?

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

            A 1 Reply Last reply Mar 16, 2023, 11:39 AM Reply Quote 1
            • S
              Sebastian Roth Moderator
              last edited by Mar 16, 2023, 11:12 AM

              @Tom-Elliott said:

              dmidecode (which I believe is what pulls all the inventory data) might just not know how to detect the specific information from that NVME either because the manufacture didn’t fill out the items that dmidecode is looking for, or is using a different language that can’t be utf decoded.

              Pretty sure Tom is right here. Just had a quick look at the scripts and turns out we use hdparm (code ref) which might not be able to grab the information from NVMe disks per se.

              @george1421 said:

              the nbdX devices have me confused.

              You are right. I am wondering if we added this kernel feature when updating to a newer LTS line at some point. I don’t think we need it. Though it’s always good to make sure. So here is the github commit that introduced those features years ago when we moved from 4.5.x to kernel 4.7.x: https://github.com/FOGProject/fos/commit/b56b8d9f6356f6e702e6ff580b2c4500f27ac41f#diff-15f9b0e5270fc1caac75f8b936c3df11534ceeb08de376b7a72b38c75ff2ad1aL1122

              @Tom-Elliott Do you remember if this was added for a reason? Not saying this is an issue at all. Just wondering if we might think about removing it to further slim down the kernel binaries?

              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

              T 1 Reply Last reply Mar 16, 2023, 11:14 AM Reply Quote 0
              • T
                Tom Elliott @Sebastian Roth
                last edited by Mar 16, 2023, 11:14 AM

                @Sebastian-Roth Those are network block devices. I don’t remember exactly why it was added, but it seemed a necessity.

                I’ll try to re-review the why.

                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                1 Reply Last reply Reply Quote 0
                • A
                  AlexPDX @Tom Elliott
                  last edited by Mar 16, 2023, 11:36 AM

                  @Tom-Elliott said in Host Hardware Inventory - Hard Disk Model - M.2 Nvme not identify:

                  Ultimately, there’s not really a “problem” persay. Just that the inventory can’t pull the information from this NVME device?

                  That’s exactly what my problem is…i have over 300 host managed by FOG …i use a lot of snap-ins, imaging, and specially Hardware Inventory so i know exactly what that host has in order to deploy the MBR or UEFI image, without having to physically travel to that host…only in case of hardware change (RAM, SSD or the whole PC).
                  And there is also an “internal managing” issue …each PC has an bar code and we do the “handover report” , so, each PC has his own bar code, but some of them are slightly different one from each other, by RAM or SSD or NVME…and i need to know that 😐

                  1 Reply Last reply Reply Quote 0
                  • A
                    AlexPDX @Tom Elliott
                    last edited by Mar 16, 2023, 11:39 AM

                    @Tom-Elliott said in Host Hardware Inventory - Hard Disk Model - M.2 Nvme not identify:

                    hdparm -i /dev/nvme0n1

                    HDIO_GET_IDENTITY failed: Inappropriate ioctl for device

                    T 1 Reply Last reply Mar 16, 2023, 12:02 PM Reply Quote 0
                    • S
                      Sebastian Roth Moderator
                      last edited by Sebastian Roth Mar 16, 2023, 5:58 AM Mar 16, 2023, 11:55 AM

                      @AlexPDX said in Host Hardware Inventory - Hard Disk Model - M.2 Nvme not identify:

                      HDIO_GET_IDENTITY failed: Inappropriate ioctl for device

                      Yes, surely we need to use a different command to get that information, e.g. nvme id-ctrl /dev/nvme0n1 | grep mn or smartctl --info /dev/nvme0n1 | grep Model (https://sleeplessbeastie.eu/2022/03/21/how-to-display-information-about-nvme-storage-device/)

                      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                      A 1 Reply Last reply Mar 16, 2023, 12:04 PM Reply Quote 0
                      • T
                        Tom Elliott @AlexPDX
                        last edited by Tom Elliott Mar 16, 2023, 6:21 AM Mar 16, 2023, 12:02 PM

                        @AlexPDX said in Host Hardware Inventory - Hard Disk Model - M.2 Nvme not identify:

                        HDIO_GET_IDENTITY failed: Inappropriate ioctl for device

                        https://opensource.com/article/21/9/nvme-cli

                        May need to see if we have nvme-cli on the FOS systems.

                        Specifically you would use nvme list /dev/nvme0n1 and should provide details.

                        Trying to figure out what we’d need.

                        Maybe something like:

                        hdinfo=$(hdparm -i $hd 2>/dev/null || nvme id-ctrl $hd | awk  '/mn[ ]+:/ {split($0, model, ": "); modelno = model[2]} /sn[ ]+:/ {split($0, serial, ": "); serialno = serial[2]} /fr[ ]+:/ {split($0, firmware, ": "); fwrev = firmware[2]} END {gsub("^[[:space:]]+|[[:space:]]+$", "", modelno);gsub("^[[:space:]]+|[[:space:]]+$", "", fwrev);gsub("^[[:space:]]+|[[:space:]]+$","",serialno);print "model="modelno",fwrev="fwrev",serialno="serialno}')
                        

                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                        T 1 Reply Last reply Mar 16, 2023, 12:03 PM Reply Quote 0
                        • T
                          Tom Elliott @Tom Elliott
                          last edited by Mar 16, 2023, 12:03 PM

                          @Tom-Elliott said in Host Hardware Inventory - Hard Disk Model - M.2 Nvme not identify:

                          nvme list $hd | tail -1 | awk -F" {2,}" ‘{print “model=”$4",fwrev=“$8”,serialno="$NF}’

                          @AlexPDX Can you try running the command:

                          nvme list /dev/nvme0n1 | tail -1 | awk -F" {2,}" '{print "model="$4",fwrev="$8",serialno="$NF}'
                          

                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                          A 1 Reply Last reply Mar 16, 2023, 12:06 PM Reply Quote 0
                          • A
                            AlexPDX @Sebastian Roth
                            last edited by Mar 16, 2023, 12:04 PM

                            @Sebastian-Roth said in Host Hardware Inventory - Hard Disk Model - M.2 Nvme not identify:

                            nvme id-ctrl /dev/nvme0n1 | grep mn

                            This one worked 🙂
                            [Thu Mar 16 root@fogclient /]# nvme id-ctrl /dev/nvme0n1 | grep mn
                            mn : KINGSTON SNV2S250G
                            mntmt : 273
                            mnan : 0

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                            • A
                              AlexPDX @Tom Elliott
                              last edited by Mar 16, 2023, 12:06 PM

                              @Tom-Elliott said in Host Hardware Inventory - Hard Disk Model - M.2 Nvme not identify:

                              nvme list /dev/nvme0n1 | tail -1 | awk -F" {2,}" ‘{print “model=”$4",fwrev=“$8”,serialno="$NF}’

                              this returned :
                              model=1,fwrev=512,serialno=ELFK0S.4

                              And :

                              smartctl --info /dev/nvme0n1 | grep Model
                              returned:
                              Model Number: KINGSTON SNV2S250G

                              T 1 Reply Last reply Mar 16, 2023, 12:20 PM Reply Quote 0
                              • S
                                Sebastian Roth Moderator
                                last edited by Mar 16, 2023, 12:12 PM

                                @AlexPDX @george1421 @Tom-Elliott Great we got this figured out. Please let us discuss the details on github: https://github.com/FOGProject/fos/issues/72

                                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                1 Reply Last reply Reply Quote 0
                                • T
                                  Tom Elliott @AlexPDX
                                  last edited by Mar 16, 2023, 12:20 PM

                                  @AlexPDX can you try:

                                  nvme id-ctrl /dev/nvme0n1 | awk  '/mn[ ]+:/ {split($0, model, ": "); modelno = model[2]} /sn[ ]+:/ {split($0, serial, ": "); serialno = serial[2]} /fr[ ]+:/ {split($0, firmware, ": "); fwrev = firmware[2]} END {gsub("^[[:space:]]+|[[:space:]]+$", "", modelno);gsub("^[[:space:]]+|[[:space:]]+$", "", fwrev);gsub("^[[:space:]]+|[[:space:]]+$","",serialno);print "modelno="modelno",fwrev="fwrev",serialno="serialno}'
                                  

                                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                  A 1 Reply Last reply Mar 16, 2023, 12:24 PM Reply Quote 0
                                  • A
                                    AlexPDX @Tom Elliott
                                    last edited by Mar 16, 2023, 12:24 PM

                                    @Tom-Elliott said in Host Hardware Inventory - Hard Disk Model - M.2 Nvme not identify:

                                    nvme id-ctrl /dev/nvme0n1 | awk ‘/mn[ ]+:/ {split($0, model, “: “); modelno = model[2]} /sn[ ]+:/ {split($0, serial, “: “); serialno = serial[2]} /fr[ ]+:/ {split($0, firmware, “: “); fwrev = firmware[2]} END {gsub(”^[[:space:]]+|[[:space:]]+$”, “”, modelno);gsub(”^[[:space:]]+|[[:space:]]+$”, “”, fwrev);gsub(”^[[:space:]]+|[[:space:]]+$”,“”,serialno);print "modelno=“modelno”,fwrev=“fwrev”,serialno="serialno}’

                                    modelno=KINGSTON SNV2S250G,fwrev=ELFK0S.4,serialno=50026B7685F13C1E

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                                    • A
                                      AlexPDX @Sebastian Roth
                                      last edited by AlexPDX Mar 21, 2023, 8:16 AM Mar 21, 2023, 2:12 PM

                                      @Sebastian-Roth said in Host Hardware Inventory - Hard Disk Model - M.2 Nvme not identify:

                                      updating to the latest release 1.5.10

                                      …i did this and i think i messed up my server 😐
                                      fog_error_1.5.10.log
                                      foginstall.log

                                      …can someone please help me with the correct steps to update fron 1.5.9 to 1.5.10 ? 😞

                                      Im trying to access the Web GUI but nothing happens 😞 …just a blank page

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                                      • S
                                        Sebastian Roth Moderator
                                        last edited by Mar 21, 2023, 10:21 PM

                                        @AlexPDX said in Host Hardware Inventory - Hard Disk Model - M.2 Nvme not identify:

                                        …can someone please help me with the correct steps to update fron 1.5.9 to 1.5.10 ?

                                        Sorry for the late reply. From the logs it looks like it just bailed out when trying to create a symlink to the log files. I have never seen this happen before. Please issue the command rm -rf /var/log/fog (as root) and then re-run the installer.

                                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                        1 Reply Last reply Reply Quote 0
                                        • A
                                          AlexPDX
                                          last edited by Mar 22, 2023, 1:35 PM

                                          @Sebastian-Roth said in Host Hardware Inventory - Hard Disk Model - M.2 Nvme not identify:

                                          command rm -rf /var/log/fog (as root) and then re-run the installer

                                          Ok so that did the trick, i was able to finish the installation without getting error messages, but, at the last step where i have to :

                                          • You still need to install/update your database schema.

                                          • This can be done by opening a web browser and going to:

                                            http://192.168.192.111/fog/management
                                            …the web page gives me the “192.168.192.111 is currently unable to handle this request. HTTP ERROR 500” error 😞

                                          If i press Enter in the SSL terminal, the installation finishes but i get the same error 500 when im trying to connect on the Web Page of this server 😞
                                          Here are the .log files (Btw, dont mind the HQ-GL.zxzxzx.zxzxzx) :
                                          www-error.log
                                          httpd_error.log
                                          php-fpm_error.log
                                          i don’t see any issues here :
                                          a35d37a8-02f1-4e99-961d-1988a75d7ed4-image.png

                                          T 1 Reply Last reply Mar 22, 2023, 5:44 PM Reply Quote 0
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