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    My PC keep restarting while i'm trying to capture an image

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    • S
      sow20
      last edited by sow20

      Hey everyone, can somebody help me with this issue : "When im trying to capture an image, my computer start the capture then stop it and restart the capture. it’s keep doing that, when i try to shut it down, my windows broke. So i’m obligated to reinstall my windows for being able to start again the capture.
      I just don’t know what to do.

      (e.i: My english it’s not very good, hope you undestand 😉 )

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      • L
        lukebarone @sow20
        last edited by

        @sow20 Are there any error messages that appear when it restarts the capture?

        Can you try building your image in a VM so you can take advantage of snapshots? Snapshot before SysPrep, snapshot after SysPrep, reboot the VM and check things work, then revert to the snapshot and try to capture the image.

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