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My PC keep restarting while i'm trying to capture an image

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  • S
    sow20
    last edited by sow20 Dec 27, 2022, 11:00 AM Dec 27, 2022, 4:59 PM

    Hey everyone, can somebody help me with this issue : "When im trying to capture an image, my computer start the capture then stop it and restart the capture. it’s keep doing that, when i try to shut it down, my windows broke. So i’m obligated to reinstall my windows for being able to start again the capture.
    I just don’t know what to do.

    (e.i: My english it’s not very good, hope you undestand 😉 )

    L 1 Reply Last reply Dec 27, 2022, 6:53 PM Reply Quote 0
    • L
      lukebarone @sow20
      last edited by Dec 27, 2022, 6:53 PM

      @sow20 Are there any error messages that appear when it restarts the capture?

      Can you try building your image in a VM so you can take advantage of snapshots? Snapshot before SysPrep, snapshot after SysPrep, reboot the VM and check things work, then revert to the snapshot and try to capture the image.

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