unable to image a laptop

[CavArmy]

An error has been detected! Could not mount images folder. I’m new to fog was able to capture the image but can’t deploy.
Version 1.5.9.220 on Debian GNU/Linux 11 (bullseye)

Any help would be appreciated. Thank you!

[george1421]

@cavarmy on the fog server, please run these commands and post the results.

df -h
lsblk
showmount -e 127.0.0.1
ip a s
ls -la /images

[Sebastian Roth]

@CavArmy Beside the very important information George request I might add one more question: Is the client computer you try to deploy to in a different subnet (behind a router)? If so the router needs to forward the NFS protocol (random high ports)…

[CavArmy]

@cavarmy Fog issue.pdf

[Sebastian Roth]

@cavarmy said in unable to image a laptop:

I’m new to fog was able to capture the image but can’t deploy.

As we see from the outputs you posted (in the PDF) there is no image existing in /images - unless the output in the picture is truncated. But that’s just one issue I see because in the picture you posted first the error is pretty clear: “Connection timed out”.

As we don’t know your network structure there is not much we can do to help unless you provide more information - see my other post below.

[CavArmy]

@george1421 hi George, any suggestions?

[Tom Elliott]

@cavarmy As @Sebastian-Roth There’s not really much we can suggest.

[CavArmy]

I guess paying for an imaging solution is the only option

[technomancer_101]

Hey @CavArmy

I’ve had that issue recently too, and while I haven’t looked into why it happens, I have fixed it.

Looking at the output from your ls -al, I see you have a dev folder in /images. If you “ls -al /images/dev”, do you see the image you captured?

I find moving the images from /images/dev to /images usually fixes it.
“mv /images/dev/* /images” should do it I believe.

[Sebastian Roth]

@CavArmy We still want to help you but there is a lot of information missing.