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    ACPI BiOS Error

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    • C
      celsoares @george1421
      last edited by

      @george1421
      I update da the Kernel to the version 5.15.19 but da issue stays.
      How do I ignore the error? The image does not upload because of the error message.

      george1421G 1 Reply Last reply Reply Quote 0
      • george1421G
        george1421 Moderator @celsoares
        last edited by

        @celsoares said in ACPI BiOS Error:

        The image does not upload because of the error message.

        I understand what you are saying, but we have not seen a connection between this acpi errors and the image not capturing. Do you see any other error messages during imaging? Maybe on the blue colored partclone screen?

        So we know what hardware are you trying to capture? Who is the manufacturer and model of this target computer?

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

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        • C
          celsoares @george1421
          last edited by

          @george1421

          I made a short video and I give you the link to see.
          I accept a way to fix it or a way to ignore the error.

          https://youtu.be/adJmIB4mXOM

          george1421G 1 Reply Last reply Reply Quote 0
          • george1421G
            george1421 Moderator @celsoares
            last edited by

            @celsoares said in ACPI BiOS Error:

            I accept a way to fix it or a way to ignore the error.

            Again I understand the messages that are being displayed. If we ignore the messages for now, what is else not working?

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

            C 1 Reply Last reply Reply Quote 1
            • C
              celsoares @george1421
              last edited by

              @george1421
              The target PC do not upload the image. It is stays in a infinit loop with this Error. How can I jump this message?

              george1421G 1 Reply Last reply Reply Quote 0
              • george1421G
                george1421 Moderator @celsoares
                last edited by

                @celsoares said in ACPI BiOS Error:

                It is stays in a infinit loop with this Error. How can I jump this message?

                Just to be clear because I think your problem got lost in translation.

                In your screen shot this error just loops forever and never continues on with imaging?

                ACPI Error Method parse/execution failed…

                If yes, then were you able to register the computer with fog, but get this error only when image capture?

                If you were able to register this computer but fails on image capture then go into the host definition for this troubled computer. In that page where you pick the image to connect to the host there is a field called kernel parameters. In that field insert acpi=off and save that page. That command will tell the linux kernel to ignore all acpi functions.

                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

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                • C
                  celsoares @george1421
                  last edited by

                  @george1421 said in ACPI BiOS Error:

                  were able to register this computer but fails on image capture then go into the host definiti

                  I wanted to say that I had no problem registering the host through the client.
                  When I give the order to upload the image, this problem appears.

                  I had already tried to change the Kernel parameters but gave another error.
                  Is there another solution to bypass ACPI?
                  kernel_ver.jpg host_settings.jpg ERROR.jpg

                  george1421G 1 Reply Last reply Reply Quote 0
                  • george1421G
                    george1421 Moderator @celsoares
                    last edited by george1421

                    @celsoares What computer are you trying to clone?
                    Turning acpi off should not have caused a core dump (kernel panic == I give up)

                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

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                    • C
                      celsoares @george1421
                      last edited by

                      @george1421
                      First of all, I would like to thank you for your availability in solving this problem.

                      The PC that will be colonized is an HP compaq dc7800p it is a little old but it works well with win10 with 4Gb RAM and I have more than 100 machines of these. So the FOG server would be very useful.

                      Know someone who can help?

                      george1421G 1 Reply Last reply Reply Quote 0
                      • george1421G
                        george1421 Moderator @celsoares
                        last edited by

                        @celsoares said in ACPI BiOS Error:

                        HP compaq dc7800p

                        Since this acpi error is a communication error between the linux kernel and the firmware, I have to ask do you have installed the latest firmware (BIOS) for this HP computer?

                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

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                        • C
                          celsoares @george1421
                          last edited by

                          @george1421

                          yes … I already verify it.

                          george1421G 1 Reply Last reply Reply Quote 0
                          • C
                            celsoares @george1421
                            last edited by

                            @george1421
                            The strangest thing about it all is that I can register the host using the target PC, it gives an ACPI warning but everything goes well.

                            When I upload the image, ACPI does not let it continue. Stays in a infinit loop.

                            george1421G 1 Reply Last reply Reply Quote 0
                            • george1421G
                              george1421 Moderator @celsoares
                              last edited by

                              @celsoares OK I find another post in the forum that talks about this model computer. https://forums.fogproject.org/topic/14446/hp-dc7800-not-working-with-acpi-off?_=1657277366871

                              The person in that thread used an older linux kernel to image the computer. (old computer == old kernel [maybe])

                              You can get the older FOS Linux kernels here:
                              https://fogproject.org/kernels/old/

                              Download 4.15.2 as mentioned in the post
                              https://fogproject.org/kernels/old/Kernel.TomElliott.4.15.2.64

                              Download this file then rename it to bzImage4.15.2

                              Copy that file to the FOG server in /var/www/html/fog/service/ipxe directory. When you show the directory on the fog server you should have both bzImage and bzImage4.15.2.

                              Now back in the fog web ui, Edit the host definition again for this target computer. Remove the acpi=off kernel parameter and then enter bzImage4.15.2 in the kernel field. Lets see if we can get this older computer running on this older kernel as mentioned in the other thread.

                              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                              1 Reply Last reply Reply Quote 0
                              • george1421G
                                george1421 Moderator @celsoares
                                last edited by

                                @celsoares said in ACPI BiOS Error:

                                When I upload the image, ACPI does not let it continue. Stays in a infinit loop

                                I agree that is very strange since same kernel is running in both cases.

                                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                                C 1 Reply Last reply Reply Quote 0
                                • C
                                  celsoares @george1421
                                  last edited by

                                  @george1421
                                  Sorted out! Thank you so much for the availability…

                                  I got to see this post but never tried this solution

                                  george1421G 1 Reply Last reply Reply Quote 0
                                  • george1421G
                                    george1421 Moderator @celsoares
                                    last edited by

                                    @celsoares said in ACPI BiOS Error:

                                    Sorted out! Thank you so much for the availability…

                                    Just for clarity for the next person who finds this thread: Did you install the 4.15.2 kernel and it worked correctly?

                                    If yes, you can create a fog settings group for those 100 HP computers to apply that kernel name to all devices with out having to hand edit each host record.

                                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                                    1 Reply Last reply Reply Quote 0
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