Supermicro AS -2024US, Intel x710 NIC No Network Interfaces found Kernel Missing the correct driver

[reggiep9000]

@george1421

see below:

[Sebastian Roth]

@reggiep9000 This is a 10 GB ethernet chip. https://cateee.net/lkddb/web-lkddb/I40E.html

We do have that driver compiled into the 5.10.71 FOS kernel: https://github.com/FOGProject/fos/blob/75a42457bb6565c30687c5978f9773099d868994/configs/kernelx64.config#L1504

When in debug mode please run uname -a to verify you are actually running the 5.10.71 kernel! Post a picture of the output here.

[george1421]

@reggiep9000 Very good, that nic driver was added to the linux kernel in version 5.4.

So if you updated the FOS Linux kernel to 5.10.x, it “should be” working. Also there was no missing firmware that the linux kernel was complaining about.

As Sebastian mentioned lets run these debugging commands from FOS’ debug mode.

uname -a
ip a s

Post the output here like the last one.

[reggiep9000]

@george1421
thanks both,

see below:

[george1421]

@reggiep9000 Ah, new interesting facts.

I see the issue in that you are using the 4.19.x series of FOS Linux kernels. That network adapter was added in linux kernel 5.5. So that is why its not working.

You can update the FOS Linux kernel in the Web UI -> FOG Confituration -> Kernel update. The uname -a will report 5.10.x when you are running the updated kernel.

[Sebastian Roth]

@george1421 @reggiep9000 I can imagine this is a duplicated web root issue. Please run the following commands on your FOG server and post output here:

ls -al /var/www
ls -al /var/www/html
file /var/www/fog/service/ipxe/bzImage*
file /var/www/html/fog/service/ipxe/bzImage*

[reggiep9000]

@sebastian-roth

yes that sounds about right;

misc@misc-fog:~$ ls -al /var/
total 60
drwxr-xr-x 15 root root     4096 Dec 15 01:55 .
drwxr-xr-x 28 root root     4096 Jan 20 06:14 ..
drwxr-xr-x  2 root root     4096 Jan 30 00:05 backups
drwxr-xr-x 17 root root     4096 Dec 15 01:55 cache
drwxrwsrwt  2 root whoopsie 4096 Sep 15 21:23 crash
drwxr-xr-x 70 root root     4096 Dec 15 02:02 lib
drwxrwsr-x  2 root staff    4096 Apr 24  2018 local
lrwxrwxrwx  1 root root        9 Dec 14 17:51 lock -> /run/lock
drwxrwxr-x 13 root syslog   4096 Feb  3 17:13 log
drwxrwsr-x  2 root mail     4096 Sep 15 21:17 mail
drwxrwsrwt  2 root whoopsie 4096 Sep 15 21:24 metrics
drwxr-xr-x  2 root root     4096 Sep 15 21:17 opt
lrwxrwxrwx  1 root root        4 Dec 14 17:51 run -> /run
drwxr-xr-x 13 root root     4096 Dec 15 01:40 snap
drwxr-xr-x  7 root root     4096 Sep 15 21:21 spool
drwxrwxrwt  9 root root     4096 Feb  3 17:19 tmp
drwxr-xr-x  4 root root     4096 Jan 15 08:48 www
misc@misc-fog:~$ ls -al /var/www/html/
total 28
drwxr-xr-x  3 root     root      4096 Jan 15 10:01 .
drwxr-xr-x  4 root     root      4096 Jan 15 08:48 ..
drwxr-xr-x 10 www-data www-data  4096 Jan 15 10:06 fog
-rw-r--r--  1 root     root     10918 Dec 15 01:55 index.html
-rw-r--r--  1 www-data www-data    52 Jan 15 10:01 index.php
misc@misc-fog:~$ file /var/www/fog/service/ipxe/bzImage*
/var/www/fog/service/ipxe/bzImage:   Linux kernel x86 boot executable bzImage, version 5.10.71 (sebastian@Tollana) #1 SMP Sat Oct 9 01:18:49 CDT 2021, RO-rootFS, swap_dev 0x8, Normal VGA
/var/www/fog/service/ipxe/bzImage32: Linux kernel x86 boot executable bzImage, version 5.10.71 (sebastian@Tollana) #1 SMP Sat Oct 9 01:13:46 CDT 2021, RO-rootFS, swap_dev 0x8, Normal VGA
misc@misc-fog:~$ file /var/www/html/fog/service/ipxe/bzImage*
/var/www/html/fog/service/ipxe/bzImage:   Linux kernel x86 boot executable bzImage, version 4.19.145 (sebastian@Tollana) #1 SMP Sun Sep 13 05:35:01 CDT 2020, RO-rootFS, swap_dev 0x8, Normal VGA
/var/www/html/fog/service/ipxe/bzImage32: Linux kernel x86 boot executable bzImage, version 4.19.145 (sebastian@Tollana) #1 SMP Sun Sep 13 05:43:10 CDT 2020, RO-rootFS, swap_dev 0x7, Normal VGA
misc@misc-fog:~$ 

[george1421]

@reggiep9000 A quick fix is to just copy the files:

cp /var/www/fog/service/ipxe/bzImage /var/www/html/fog/service/ipxe
cp /var/www/fog/service/ipxe/bzImage32 /var/www/html/fog/service/ipxe

Then we can figure out why the link is broken.

You must have debian variant because /var/www is the debian doc root and /var/www/html is the rhel doc root. There “should be” a soft link that maps /var/www/html/fog back to /var/www/fog That links must be broken or non-existent for some reason.

[reggiep9000]

@george1421 said in Supermicro AS -2024US, Intel x710 NIC No Network Interfaces found Kernel Missing the correct driver:

cp /var/www/fog/service/ipxe/bzImage32 /var/www/html/fog/service/ipxe

Thanks so much @george1421 @Sebastian-Roth that’s done the trick!!

[Sebastian Roth]

@reggiep9000 said in Supermicro AS -2024US, Intel x710 NIC No Network Interfaces found Kernel Missing the correct driver:

that’s done the trick!!

Nice. Then we might also try to fix the other issue quickly.

Run these two commands and post output here:

grep FOG_VERSION /var/www/fog/lib/fog/system.class.php
grep FOG_VERSION /var/www/html/fog/lib/fog/system.class.php
ls -al /var/www/fog/lib/fog/config.class.php
ls -al /var/www/html/fog/lib/fog/config.class.php

[reggiep9000]

@sebastian-roth said in Supermicro AS -2024US, Intel x710 NIC No Network Interfaces found Kernel Missing the correct driver:

ls -al /var/www/html/fog/lib/fog/config.class.php

thanks @Sebastian-Roth see below

misc@misc-fog:~$ grep FOG_VERSION /var/www/fog/lib/fog/system.class.php
        define('FOG_VERSION', '1.5.9');
misc@misc-fog:~$ grep FOG_VERSION /var/www/html/fog/lib/fog/system.class.php
        define('FOG_VERSION', '1.5.9');
misc@misc-fog:~$ ls -al /var/www/fog/lib/fog/config.class.php
-rw-r--r-- 1 www-data www-data 3744 Jan 15 08:48 /var/www/fog/lib/fog/config.class.php
misc@misc-fog:~$ ls -al /var/www/html/fog/lib/fog/config.class.php
-rw-r--r-- 1 www-data www-data 3749 Jan 15 10:01 /var/www/html/fog/lib/fog/config.class.php

[Sebastian Roth]

@reggiep9000 Ok, this should get rid of the duplicate web dir:

mv /var/www/fog /home/fog_web_1.5.9_old
ln -s /var/www/html/fog /var/www/

[reggiep9000]

@sebastian-roth perfect thanks, do i need to restart any services?

[Sebastian Roth]

@reggiep9000 said in Supermicro AS -2024US, Intel x710 NIC No Network Interfaces found Kernel Missing the correct driver:

perfect thanks, do i need to restart any services?

No restart needed.