Unable to locate image store

[jcyrus_rti]

Hello,
I am trying to capture then deploy an image of Ubuntu 20.04. When I captured the image everything seemed to work correctly. But when I tried to deploy that image it fails with the message “Unable to locate image store” . I ssh-ed into the server and looked in the /images/Xibo_Linux folder where it’s supposed to be but that directory doesn’t exist. Do linux images go someplace else?

Should the directory be created when you create the image in the web gui or not until you capture the image? I ask because I whipped up a new install of FOG to test if my server was the issue and when I create the image is says it’s located at /images/Xibo_Linux but that directory doesn’t exist yet.

Thank you for any help.

[Tom Elliott]

@jcyrus_rti You have to capture the image first. All the GUI does is tell the server where and what options to use for that image.

Chances are likely, for the first server, you have a folder in /images/dev/ with the stripped and lowered mac address of the host you captured the image from.

You can verify with:
ls -lhat /images/dev

Similarly, can you post

ls -lhat /images

[jcyrus_rti]

@tom-elliott Thank you so much. You were correct I did have a directory named the mac address of my capture vm. I was able to move the contents of that directory to the directory listed in the gui and then deploy that image to a new vm. All seems to be working correctly.

Did I do something out of sequence or something? Why would it create the directory with the mac address name instead of the unique name I listed in the directory? At any rate it’s working now and I truly appreciate your fast response. This support forum is one of the best I have personally interacted with. You guys are great.

[Sebastian Roth]

@jcyrus_rti said in Unable to locate image store:

Did I do something out of sequence or something? Why would it create the directory with the mac address name instead of the unique name I listed in the directory?

When everything works as expected the capture goes to the MAC address named directory in /images/dev first. Then when the client sends the final ok to the FOG server it’s moved to /images and re-named. If that did not happen it’s likely the final step has failed. So I suggest you pay close attention to the last messages on the PC/VM’s screen when you capture next time.