Dell XPS 17

[Greg Plamondon]

I am having issues with the Dell XPS 17 not detecting a hard drive.
I have tried the latest 5.10.19 64Bit kernel.
Does anyone have any suggestions?

[Tom Elliott]

@greg-plamondon Have you tried disabling “Raid On” and switching over to “AHCI” for the SATA operation mode?

[Greg Plamondon]

@tom-elliott said in Dell XPS 17:

@greg-plamondon Have you tried disabling “Raid On” and switching over to “AHCI” for the SATA operation mode?

That worked Tom.

Thanks!

[Tom Elliott]

@greg-plamondon I should add, there are some steps involved besides just making the switch itself.

If you want the machines to reboot and operation:

1. Boot windows
2. Open msconfig.exe
3. Click Boot Tab
4. Check box for “Safe boot”
5. Reboot machine
6. Load to Bios and Switch SATA operation Mode.
7. Reboot machine and boot into windows.
8. Open msconfig.exe
9. Click Boot Tab
10. Uncheck Box for “Safe boot”
11. Restart machine and do whatever you need to.

[vicl]

@tom-elliott

Excuse me for jumnping on the tail end of this thread. I have a new Dell 3080 that doesn’t seem to run in ahci mode. I’ve called dell and the initial response is that they are moving away from ahci and these PCs may not run without raid (on). I am using 1.4.4 with 5.10.19 kernel. Is there a work around?

[vicl]

@vicl

Sorry, just noticed your 11 step process. Will try. Thanks

[Greg Plamondon]

@tom-elliott said in Dell XPS 17:

@greg-plamondon I should add, there are some steps involved besides just making the switch itself.

If you want the machines to reboot and operation:

1. Boot windows
2. Open msconfig.exe
3. Click Boot Tab
4. Check box for “Safe boot”
5. Reboot machine
6. Load to Bios and Switch SATA operation Mode.
7. Reboot machine and boot into windows.
8. Open msconfig.exe
9. Click Boot Tab
10. Uncheck Box for “Safe boot”
11. Restart machine and do whatever you need to.

Tom can I do this before sysprep?

[Tom Elliott]

@greg-plamondon yes.