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Problème de téléchargement de l'image dans FOG Project

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  • R
    renard
    last edited by Mar 16, 2021, 10:03 AM

    Bonjour tout le monde.
    J’ai réussi a ajouter mon pc dans le FOG Project. Mais quand je lui demande de faire une copie de son image y me met ces message d’erreur :
    ACPI BIOS Error (bug): Could not resolve [_SB.PCI0.SAT0.PRT0._GTF.DSSP], AE_NOT_FOUND (20180810/psargs-330)
    ACPI BIOS Error: Method parse/execution failed _SB.PCI0.SAT0.PRT0._GTF.DSSP], AE_NOT_FOUND (20180810/psparse-516)
    ACPI BIOS Error (bug): Could not resolve [_SB.PCI0.SAT0.PRT0._GTF.DSSP], AE_NOT_FOUND (20180810/psargs-330)
    ACPI BIOS Error: Method parse/execution failed _SB.PCI0.SAT0.PRT0._GTF.DSSP], AE_NOT_FOUND (20180810/psparse-516)

    Après la machine redémarre et recommence.
    (Il y a windows 10 sur mon disque dure et il est en UEFI)
    (J’ai déjà essayer de mettre a jour les drivers et le bios, changer la place du disque dure)
    Merci de votre aide.

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    • R
      renard
      last edited by Mar 16, 2021, 10:05 AM

      Hello everybody.
      I have successfully added my pc to the FOG Project. But when I ask him to make a copy of his image y gives me these error messages:
      ACPI BIOS Error (bug): Could not resolve [_SB.PCI0.SAT0.PRT0._GTF.DSSP], AE_NOT_FOUND (20180810 / psargs-330)
      ACPI BIOS Error: Method parse / execution failed _SB.PCI0.SAT0.PRT0._GTF.DSSP], AE_NOT_FOUND (20180810 / psparse-516)
      ACPI BIOS Error (bug): Could not resolve [_SB.PCI0.SAT0.PRT0._GTF.DSSP], AE_NOT_FOUND (20180810 / psargs-330)
      ACPI BIOS Error: Method parse / execution failed _SB.PCI0.SAT0.PRT0._GTF.DSSP], AE_NOT_FOUND (20180810 / psparse-516)

      After the machine restarts and starts over.
      (There is windows 10 on my hard drive and it is in UEFI)
      (I have already tried to update the drivers and bios, change the place of the hard drive)
      Thank you for your help.

      G 1 Reply Last reply Mar 16, 2021, 11:29 PM Reply Quote 0
      • G
        george1421 Moderator @renard
        last edited by george1421 Mar 16, 2021, 5:32 PM Mar 16, 2021, 11:29 PM

        @renard Would you give us a clear picture of the error taken with a mobile phone? We need to see where in the imaging process where these messages are created.

        I found something, I have to ask what version of the FOS Linux kernel are you using (fog web ui -> FOG Configuratio -> Kernel update)

        ref: https://askubuntu.com/questions/1272026/acpi-bios-error-bug-could-not-resolve-symbol-sb-pcio-sato-prto-gtf-dssp

        Will you tell us more about the computer you are trying to image? What is the model and manufacturer. If you are using a custom built computer what motherboard do you have? Is the firmware the latest for this motherboard?

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

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