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    Dell Precision 3930 Rack - EFI PXE Issue

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    • J
      jordynorm
      last edited by

      Hi Sebastian,

      Thanks for your fast response!

      I will try the latest iPXE binaries first as that may resolve it easier than trying to packet capture from the Netgear switch (this is running the DHCP service).

      I’m not 100% sure it can be a DHCP issue though as the same Aquantia NIC picks up all DHCP DORA when in Legacy mode and even when in EFI mode I can see on the switched DHCP lease table it has acquired an IP…

      george1421G R 2 Replies Last reply Reply Quote 0
      • george1421G
        george1421 Moderator @jordynorm
        last edited by

        @jordynorm You can use the FOG server for packet capture if the fog server and pxe booting computers are on the same subnet using this tutorial: https://forums.fogproject.org/topic/9673/when-dhcp-pxe-booting-process-goes-bad-and-you-have-no-clue

        If the pxe booting computer is on a different subnet then you can use wireshark running on a witness (second) computer with a capture filter of port 67 or port 68 You will get the best quality of the capture if you can do it from the fog server, but the wireshark route will also tell us what the dhcp server is saying.

        Lastly if you can’t get iPXE to work we have a way to usb boot into FOS Linux, you give up some features of iPXE but you can basic image with the USB method. In regards to FOS Linux, can you get the hardware ID of this network adapter from the device manager in windows? I need the vendor and device ID to check against the linux kernel list of drivers.

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

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        • J
          jordynorm @george1421
          last edited by jordynorm

          @george1421

          I unfortunately have to relinquish these servers today so cannot continue testing but I did try the latest ipxe binaries, default.ipxe appeared to be missing when I grabbed the latest repo from git so I used my previous one. In any case the Aquantia controller behaved the same with every variant of the latest tftp boot files.

          Here’s the hardware ID of the controller:
          PCI\VEN_1D6A&DEV_07B1&SUBSYS_08731028&REV_02
          PCI\VEN_1D6A&DEV_07B1&SUBSYS_08731028
          PCI\VEN_1D6A&DEV_07B1&CC_020000
          PCI\VEN_1D6A&DEV_07B1&CC_0200

          Driver: aqnic650.sys v2.1.12.0

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          • george1421G
            george1421 Moderator @jordynorm
            last edited by george1421

            @jordynorm said in Dell Precision 3930 Rack - EFI PXE Issue:

            default.ipxe

            No worries on this one because its just a text file that redirects ipxe boot loader to be able to find boot.php. You can look at that file with a text editor or cat

            Ok that hardware id translates to [ 1D6A:07B1 ] in linux. And all linux kernels 4.16.x and later have this driver available. I need to see if FOG’s FOS Linux has this driver enabled.

            I realize that you need to turn these servers over today, but we can get you a working solution to image these with FOG in about 1hr if you need it. I just need to see if the default FOS kernel has this driver enabled.

            [edit] Yes the default FOG kernel for FOG 1.5.9 has this network adapter enabled as well as the 5.6.18 version of the kernel. So we can built a usb boot for FOS easily.

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

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            • S
              Sebastian Roth Moderator
              last edited by

              @jordynorm I am still keen to see the füll DHCP DORA in wireshark to be sure! Best if you can capture directly in the DHCP server (filter for the machine’s MAC address) or using a mirror port on the switch directly connected to the PXE booting machine.

              There is no need to alter the default.ipxe file.

              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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              • R
                Redbull007 @jordynorm
                last edited by

                @jordynorm
                Hi ,
                I have the same issue , could you please tell me if you found a solution ?

                Thks for you answer

                george1421G 1 Reply Last reply Reply Quote 0
                • george1421G
                  george1421 Moderator @Redbull007
                  last edited by george1421

                  @redbull007 said in Dell Precision 3930 Rack - EFI PXE Issue:

                  I have the same issue , could you please tell me if you found a solution ?

                  You have the same error with the same exact hardware as the OP in this tread? If not lets start a new thread so we can keep problems with different issues isolated.

                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

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                  • R
                    Redbull007 @george1421
                    last edited by

                    @george1421

                    Yes the same hardware except the switch is different.
                    All packet TFTP in PXE are rejected by the NIC card.

                    george1421G 1 Reply Last reply Reply Quote 0
                    • george1421G
                      george1421 Moderator @Redbull007
                      last edited by george1421

                      @redbull007 I’m still on the fence to/if your issue needs to be broken out. If necessary I can fork this thread, but for now lets continue in this thread.

                      Except for this hardware, the only time we’ve seen this is when the building switch has standard spanning tree enabled and not one of the fast spanning tree protocols (RSTP, MSTP, port-fast, etc). A quick check to see if it is a spanning tree issue is to place a dumb (read cheap) unmanaged switch between the pxe booting computer and the network switch. That cheap switch will typically not support spanning tree so it will keep the main network switch’s port from winking while iPXE starts up. So try that route first to see if it masks the problem.

                      Having a clear screen shot of the error taken with a mobile phone would also help set the context of the error.

                      You are saying all tftp packets are being rejected, then in that case iPXE is not getting to the target computer. I don’t think that is the case, but a picture would explain the source of the error message.

                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

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                      • R
                        Redbull007 @george1421
                        last edited by

                        @george1421

                        It’s very long to describe all test, but to resume , there is 2 network card one 1GB and 10GB.
                        There is no issue with 1GB all packet (wireshark) pass.
                        When you unplug 1GB to 10GB and capture with wireshark , I have this message in log capture > “user aborted the transfert” here “user” is the card 10GB

                        2021-01-22 12_04_06-BNPP CIB - Point SCCM _ Microsoft Teams.png 2021-01-22 12_04_00-BNPP CIB - Point SCCM _ Microsoft Teams.png

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                        • george1421G
                          george1421 Moderator @Redbull007
                          last edited by george1421

                          @redbull007 While I’m probably stating the obvious, but that packet capture is from an SMS net boot and not FOG.

                          BUT, I have seen tftp transfer abort over a WAN connection if the MTU of the link is smaller than the block size of the tftp packet, because the tftp packet says to not fragment.

                          With your 10GB link, is the target computer on the same subnet as the FOG server and dhcp server? If so I’d like to see a complete packet capture from the FOG server’s point of view. I have a tutorial here on exactly what I’m looking for. https://forums.fogproject.org/topic/9673/when-dhcp-pxe-booting-process-goes-bad-and-you-have-no-clue

                          Upload the pcap to a file share site and either IM me the link or post it here. Once I have the pcap you can take down the pcap. I want to see what its specifically doing here.

                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

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                          • R
                            Redbull007 @george1421
                            last edited by

                            @george1421
                            It isn’t the FOG , i just want to understand because your problem describe seems the same i.

                            george1421G 1 Reply Last reply Reply Quote 0
                            • george1421G
                              george1421 Moderator @Redbull007
                              last edited by george1421

                              @redbull007 Understood not fog. But where in the process is it failing.

                              PXE Rom requests dhcp address
                              PXE Rom DORA sequence where it gets the boot server and boot file
                              PXE ROM downloads the boot file from the boot server
                              iPXE starts up
                              iPXE Requests dhcp address.

                              If its in the iPXE then I thought of a test we can do

                              The tcpdump from the fog server point of view will tell us what the target computer is exactly asking for. That is the logic why to use it there. The test gives the best details if the target computer and fog server are on the same subnet to grab the packet capture.

                              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

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