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Issues with inventory and uploading image

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  • S
    sjensen
    last edited by Oct 26, 2020, 12:22 PM

    Everytime i attempt to perform an inventory on a new image i get the following error. We have not changed anything on our network.

    IMG_1175.jpg

    1 Reply Last reply Reply Quote 0
    • G
      george1421 Moderator
      last edited by Oct 26, 2020, 12:27 PM

      What target hardware are you using?

      What version of FOS Linux kernel are you using? (FOG Configuration -> Kernel Upgrade)

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

      1 Reply Last reply Reply Quote 0
      • S
        sjensen
        last edited by Oct 26, 2020, 12:32 PM

        Ubuntu 14.04
        Fog version 1.5.0 rc.10

        Again we have not changed anything on our network or with the fog server. this just happened out of the blue.

        G 1 Reply Last reply Oct 26, 2020, 12:45 PM Reply Quote 0
        • G
          george1421 Moderator @sjensen
          last edited by george1421 Oct 26, 2020, 6:47 AM Oct 26, 2020, 12:45 PM

          @sjensen Update your FOS Linux kernel to 5.6.18 (FOG Confguration -> Kernel Update)

          Off topic: You should consider spinning up a new FOG server with current host OS and FOG application. Your system is quite old.

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

          S 1 Reply Last reply Oct 26, 2020, 12:51 PM Reply Quote 0
          • S
            sjensen @george1421
            last edited by Oct 26, 2020, 12:51 PM

            @george1421 I would love to, has fog come out with a windows based version of their product. I’m not real good with Linux, i don’t use it enough to retain the info i learn.

            G 1 Reply Last reply Oct 26, 2020, 1:04 PM Reply Quote 0
            • G
              george1421 Moderator @sjensen
              last edited by Oct 26, 2020, 1:04 PM

              @sjensen AFAIK there are no plans to release a windows only version of FOG.

              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

              S 1 Reply Last reply Oct 26, 2020, 1:45 PM Reply Quote 0
              • S
                sjensen @george1421
                last edited by Oct 26, 2020, 1:45 PM

                @george1421 If i update the fog version will the new version install over the old version?

                G 1 Reply Last reply Oct 26, 2020, 1:59 PM Reply Quote 0
                • G
                  george1421 Moderator @sjensen
                  last edited by Oct 26, 2020, 1:59 PM

                  @sjensen Realize you can update the fos linux kernel using FOG Configuration -> Kernel update without needing to update FOG as a whole. Since you are on an old version of Ubuntu which is soon to go unsupported and an old version of FOG, I recommend that you spin up a new FOG server and migrate all of your images over (said without knowing how many computers with the FOG client installed in your environment.)

                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                  S 1 Reply Last reply Oct 26, 2020, 3:50 PM Reply Quote 0
                  • S
                    sjensen @george1421
                    last edited by Oct 26, 2020, 3:50 PM

                    @george1421 Can i update to the latest version of the kernel or do i have to update to a specific version first?

                    G 1 Reply Last reply Oct 26, 2020, 4:07 PM Reply Quote 0
                    • G
                      george1421 Moderator @sjensen
                      last edited by george1421 Oct 26, 2020, 10:07 AM Oct 26, 2020, 4:07 PM

                      @sjensen I would note your current version of the kernel. Even if the upgraded kernel fails to boot, you should be on 4.12.x in the 4.x.x series to get the next stepping level of drivers.

                      But in general you can go directly to the latest release 5.6.18. If something goes sideways with the upgrade we can download all of the kernels from here: https://fogproject.org/kernels/ If needed I will provide manual instructions to update from the web site.

                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                      S 1 Reply Last reply Oct 26, 2020, 5:55 PM Reply Quote 0
                      • S
                        sjensen @george1421
                        last edited by Oct 26, 2020, 5:55 PM

                        @george1421 said in Issues with inventory and uploading image:

                        https://fogproject.org/kernels/

                        From the web gui i go to where you said to go to update the Kernel and get the following error.

                        f2d26fcc-2a06-44b3-95e0-0ac3a5410fb6-image.png

                        G 1 Reply Last reply Oct 26, 2020, 6:00 PM Reply Quote 0
                        • G
                          george1421 Moderator @sjensen
                          last edited by Oct 26, 2020, 6:00 PM

                          @sjensen Ok you have the version before the developers switched the service account name from fog to fogproject

                          Have you by chance updated the linux user fog password since fog was installed. There were instructions on the internet telling people to create the linux user fog and then use that account to install FOG. Doing so created a mess when the FOG admin changed/updated this password. Understand I’m talking about the linux user fog not the default web ui administrator fog (another reason why the developers changed the service account name to fogproject from fog it was just too confusing to explain which account we were talking about. )

                          If its not a password change issue then the fog user doesn’t have rights to update /var/www/html/fog/service/ipxe directory on the FOG server.

                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                          S 1 Reply Last reply Oct 26, 2020, 6:17 PM Reply Quote 0
                          • S
                            Sebastian Roth Moderator
                            last edited by Oct 26, 2020, 6:00 PM

                            @sjensen As a quick workaround you can manually download the files:

                            sudo -i
                            cd /var/www/html/fog/service/ipxe
                            mkdir kernel_backup
                            mv bzImage* kernel_backup/
                            wget -O bzImage https://fogproject.org/kernels/Kernel.TomElliott.5.6.18.64
                            wget -O bzImage32 https://fogproject.org/kernels/Kernel.TomElliott.5.6.18.32
                            chown www-data:www-data bzImage*
                            

                            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                            1 Reply Last reply Reply Quote 0
                            • S
                              sjensen @george1421
                              last edited by Oct 26, 2020, 6:17 PM

                              @george1421 I literally have not done anything everything is the same state as it was when i set this up. Is there a way to give fog user access to be able to change or send me instructions on how to just update the fog server? I also tried what Sebastian suggested and get and error wget invlaid option – ‘0’

                              G 1 Reply Last reply Oct 26, 2020, 6:45 PM Reply Quote 0
                              • G
                                george1421 Moderator @sjensen
                                last edited by george1421 Oct 26, 2020, 12:46 PM Oct 26, 2020, 6:45 PM

                                @sjensen said in Issues with inventory and uploading image:

                                – ‘0’

                                That is a capital -O (as in Oscar or Output file) not a zero. The wget method will get you updated quickly

                                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                                S 2 Replies Last reply Oct 26, 2020, 6:55 PM Reply Quote 0
                                • S
                                  sjensen @george1421
                                  last edited by Oct 26, 2020, 6:55 PM

                                  @george1421 after i do this are the kernels updated or did i just download them?

                                  1 Reply Last reply Reply Quote 0
                                  • S
                                    Sebastian Roth Moderator
                                    last edited by Oct 26, 2020, 7:40 PM

                                    @sjensen After those commands the kernels are downloaded and put in place (updated).

                                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                    1 Reply Last reply Reply Quote 0
                                    • S
                                      sjensen @george1421
                                      last edited by Oct 26, 2020, 7:48 PM

                                      @george1421 I was able to run the update to install the latest version of Fog but the installer did not finish. here is what the error message says. Any help is appreciated.

                                      32b453fa-7408-49bf-a521-bba607276626-image.png

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                                      • S
                                        Sebastian Roth Moderator
                                        last edited by Oct 26, 2020, 8:15 PM

                                        @sjensen Please run dpkg -l | grep php and post output here.

                                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                        1 Reply Last reply Reply Quote 0
                                        • S
                                          sjensen
                                          last edited by Oct 26, 2020, 8:23 PM

                                          fd842813-5012-4e0f-8381-b267074b131a-image.png

                                          G 1 Reply Last reply Oct 26, 2020, 8:24 PM Reply Quote 0
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