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    Post-install snapin failed

    Scheduled Pinned Locked Moved Solved
    Windows Problems
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    • M
      marted
      last edited by marted

      Hi,
      we run two batch scripts after deployment of windows OS.
      First one works great, just a copy of a file to EFI partition:

      @ECHO ON

mountvol s: /s
s:
cd EFI/grub2win

copy c:\grub\linux\grub.cfg s:\EFI\grub2win

mountvol s: /d

      second one is always with error (sometimes I see it with exit code -1 sometimes with 1)
      We use bcdedit to import a store with list of bootloaders. When I run it locally like an Admin it works great.
      The quesiton is how to run this snapin with Admin privilege? I think this is the problem.

      @ECHO ON
bcdedit /import  C:\Grub\Linux\file_bcd

      the imported file is saved in the image in C:\Grub\Linux\file_bcd

      1 Reply Last reply Reply Quote 0
      • S
        Sebastian Roth Moderator
        last edited by

        @marted The fog-client software runs as SYSTEM account. Probably best to try manually using Sysinternal PsExec:

        C:\Windows\system32>whoami
...\Administrator
C:\Windows\system32>PsExec.exe -S cmd.exe
...
C:\Windows\system32>whoami
NT AUTHORITY\SYSTEM

C:\Windows\system32>bcdedit ...
...

        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

        M 1 Reply Last reply Reply Quote 0
        • M
          marted @Sebastian Roth
          last edited by

          @Sebastian-Roth how to specify which snapin run first and which second. What I did I put on the second one I want to be executed, a timeout of 60 sec. Is there a different way to say which script run first and which second?

          1 Reply Last reply Reply Quote 0
          • S
            Sebastian Roth Moderator
            last edited by

            @marted Just from the top if my head, I think snapins are executed in order by names. So name the one you want to run first 01_snapinname and the one later 02_snapinname.

            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

            1 Reply Last reply Reply Quote 0
            • M
              marted
              last edited by

              @Sebastian-Roth, I still have some problems with executing a batch command like admin in a script.
              When I execute locally the command it works very well but in snapin it doesn’t work. Even we tried to make an EMCO package with admin rights. Now we dont see any error codes and it says installed but the file is not imported.
              Very simple command but still not working in snapin

              @ECHO ON
bcdedit /import  C:\Grub\Linux\file_bcd
              1 Reply Last reply Reply Quote 0
              • S
                Sebastian Roth Moderator
                last edited by

                @marted Have you used PsExec as mentioned below to test as SYSTEM account?

                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                M 1 Reply Last reply Reply Quote 0
                • M
                  marted
                  last edited by

                  @Sebastian-Roth I’ll try in few minutes

                  1 Reply Last reply Reply Quote 0
                  • M
                    marted @Sebastian Roth
                    last edited by

                    @Sebastian-Roth I didnt answer because now we have a problem with the client on the cloned host and cannot check the package works or not. The problem started few days ago ONLY with new cloned hosts. On all new cloned hosts we have the same error message in the fog.log file.

                     2020-02-18 11:06 Client-Info Client OS:      Windows

 2020-02-18 11:06 Client-Info Server Version: 1.5.7

 2020-02-18 11:06 Middleware::Response ERROR: Unable to get subsection

 2020-02-18 11:06 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.



------------------------------------------------------------------------------

--------------------------------HostnameChanger-------------------------------

------------------------------------------------------------------------------

 2020-02-18 11:06 Client-Info Client Version: 0.11.16

 2020-02-18 11:06 Client-Info Client OS:      Windows

 2020-02-18 11:06 Client-Info Server Version: 1.5.7

 2020-02-18 11:06 Middleware::Response ERROR: Unable to get subsection

 2020-02-18 11:06 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.



------------------------------------------------------------------------------

---------------------------------SnapinClient---------------------------------

------------------------------------------------------------------------------

 2020-02-18 11:06 Client-Info Client Version: 0.11.16

 2020-02-18 11:06 Client-Info Client OS:      Windows

 2020-02-18 11:06 Client-Info Server Version: 1.5.7

 2020-02-18 11:06 Middleware::Response ERROR: Unable to get subsection

 2020-02-18 11:06 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.



------------------------------------------------------------------------------

--------------------------------PrinterManager--------------------------------

------------------------------------------------------------------------------

 2020-02-18 11:06 Client-Info Client Version: 0.11.16

 2020-02-18 11:06 Client-Info Client OS:      Windows

 2020-02-18 11:06 Client-Info Server Version: 1.5.7

 2020-02-18 11:06 Middleware::Response ERROR: Unable to get subsection

 2020-02-18 11:06 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.



------------------------------------------------------------------------------

--------------------------------PowerManagement-------------------------------

------------------------------------------------------------------------------

 2020-02-18 11:06 Client-Info Client Version: 0.11.16

 2020-02-18 11:06 Client-Info Client OS:      Windows

 2020-02-18 11:06 Client-Info Server Version: 1.5.7

 2020-02-18 11:06 Middleware::Response ERROR: Unable to get subsection

 2020-02-18 11:06 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.



------------------------------------------------------------------------------

----------------------------------UserTracker---------------------------------

------------------------------------------------------------------------------

 2020-02-18 11:06 Client-Info Client Version: 0.11.16

 2020-02-18 11:06 Client-Info Client OS:      Windows

 2020-02-18 11:06 Client-Info Server Version: 1.5.7

 2020-02-18 11:06 Middleware::Response ERROR: Unable to get subsection

 2020-02-18 11:06 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.

 2020-02-18 11:06 Service Sleeping for 63 seconds

 2020-02-18 11:07 Middleware::Communication URL: http://192.168.149.43/fog/management/index.php?sub=requestClientInfo&configure&newService&json

 2020-02-18 11:07 Middleware::Response Success

 2020-02-18 11:07 Middleware::Communication URL: http://192.168.149.43/fog/management/index.php?sub=requestClientInfo&mac=0A:00:27:00:00:17|40:B0:34:F7:EF:D8|A0:AF:BD:82:49:FC|A0:AF:BD:82:49:FD|A2:AF:BD:82:49:FC|A0:AF:BD:82:4A:00&newService&json

 2020-02-18 11:07 Middleware::Communication ERROR: Could not contact FOG server

 2020-02-18 11:07 Middleware::Communication ERROR: Le serveur distant a retourné une erreur : (500) Erreur interne du serveur.

 2020-02-18 11:07 Middleware::Response Success

 2020-02-18 11:07 Middleware::Communication URL: http://192.168.149.43/fog/service/getversion.php?clientver&newService&json

 2020-02-18 11:07 Middleware::Communication URL: http://192.168.149.43/fog/service/getversion.php?newService&json



 2020-02-18 11:07 Service Creating user agent cache

 2020-02-18 11:07 Middleware::Response ERROR: Unable to get subsection

 2020-02-18 11:07 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.

 2020-02-18 11:07 Middleware::Response ERROR: Unable to get subsection

 2020-02-18 11:07 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.

 2020-02-18 11:07 Middleware::Response ERROR: Unable to get subsection

 2020-02-18 11:07 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.



------------------------------------------------------------------------------

---------------------------------ClientUpdater--------------------------------

------------------------------------------------------------------------------

 2020-02-18 11:07 Client-Info Client Version: 0.11.16

 2020-02-18 11:07 Client-Info Client OS:      Windows

 2020-02-18 11:07 Client-Info Server Version: 1.5.7

 2020-02-18 11:07 Middleware::Response Success

------------------------------------------------------------------------------





------------------------------------------------------------------------------

----------------------------------TaskReboot----------------------------------

------------------------------------------------------------------------------

 2020-02-18 11:07 Client-Info Client Version: 0.11.16

 2020-02-18 11:07 Client-Info Client OS:      Windows

 2020-02-18 11:07 Client-Info Server Version: 1.5.7

 2020-02-18 11:07 Middleware::Response ERROR: Unable to get subsection

 2020-02-18 11:07 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.



------------------------------------------------------------------------------

--------------------------------HostnameChanger-------------------------------

------------------------------------------------------------------------------

 2020-02-18 11:07 Client-Info Client Version: 0.11.16

 2020-02-18 11:07 Client-Info Client OS:      Windows

 2020-02-18 11:07 Client-Info Server Version: 1.5.7

 2020-02-18 11:07 Middleware::Response ERROR: Unable to get subsection

 2020-02-18 11:07 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.



------------------------------------------------------------------------------

---------------------------------SnapinClient---------------------------------

------------------------------------------------------------------------------

 2020-02-18 11:07 Client-Info Client Version: 0.11.16

 2020-02-18 11:07 Client-Info Client OS:      Windows

 2020-02-18 11:07 Client-Info Server Version: 1.5.7

 2020-02-18 11:07 Middleware::Response ERROR: Unable to get subsection

 2020-02-18 11:07 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.



------------------------------------------------------------------------------

--------------------------------PrinterManager--------------------------------

------------------------------------------------------------------------------

 2020-02-18 11:07 Client-Info Client Version: 0.11.16

 2020-02-18 11:07 Client-Info Client OS:      Windows

 2020-02-18 11:07 Client-Info Server Version: 1.5.7

 2020-02-18 11:07 Middleware::Response ERROR: Unable to get subsection

 2020-02-18 11:07 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.



------------------------------------------------------------------------------

--------------------------------PowerManagement-------------------------------

------------------------------------------------------------------------------

 2020-02-18 11:07 Client-Info Client Version: 0.11.16

 2020-02-18 11:07 Client-Info Client OS:      Windows

 2020-02-18 11:07 Client-Info Server Version: 1.5.7

 2020-02-18 11:07 Middleware::Response ERROR: Unable to get subsection

 2020-02-18 11:07 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.

                    I wanted also to try to upgrade to 11.18 the client to see maybe this will solve the problem but honestly I couldn’t find how to upgrade the client to 11.18 . I downloaded the file from your official page release, uncompressed and nothing. Don’t know which file to pick up and how to upgrade the client to all hosts

                    1 Reply Last reply Reply Quote 0
                    • M
                      marted
                      last edited by

                      I found the smart installer for 11.19 🙂 Now it works on http. We will try to activate https on our server and activate https on the client

                      1 Reply Last reply Reply Quote 0
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