Unable to update Kernel after upgrade
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@george1421 thanks for your reply! I didn’t realize how late it was when I posted so sorry for the slow response!
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That makes total sense, I really need to be better about keeping up on whats happening. I saw in that link that .fogsettings is hidden (I forgot to check for hidden files initially) so that explains why there is a fogsettings1 in that folder and why it has fog as the un/pw. The password was correct in .fogsettings however and I pasted it everywhere else (and made sure I could log in as that user) but I went ahead and reran the installer again, same error after.
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here is the output from those commands. Excuse the mess in /images I need to clean that out pretty badly the only two I really use are:
drwxrwxrwx 2 fogproject root 4096 Apr 25 2019 GenericDesktop drwxrwxrwx 2 fogproject root 4096 Apr 25 2019 GenericLaptop4-22-19ls -la /
total 136 drwxr-xr-x 27 root root 4096 Jan 3 09:05 . drwxr-xr-x 27 root root 4096 Jan 3 09:05 .. drwxr-xr-x 2 root root 12288 Jan 2 12:13 bin drwxr-xr-x 4 root root 4096 Jan 2 12:20 boot drwxrwxr-x 2 root root 4096 Jun 14 2017 cdrom drwxr-xr-x 19 root root 4240 Jan 2 14:20 dev drwxr-xr-x 139 root root 12288 Jan 3 09:05 etc drwxr-xr-x 9 root root 4096 Jan 3 09:03 home drwxrwxrwx 31 fogproject root 4096 Jun 6 2019 images lrwxrwxrwx 1 root root 32 Jun 14 2017 initrd.img -> boot/initrd.img-4.4.0-79-generic drwxr-xr-x 24 root root 4096 Feb 5 2019 lib drwxr-xr-x 2 root root 4096 Jan 2 12:08 lib64 drwx------ 2 root root 16384 Jun 14 2017 lost+found drwxr-xr-x 3 root root 4096 Jun 14 2017 media drwxr-xr-x 2 root root 4096 Jun 14 2017 mnt drwxr-xr-x 3 root root 4096 Jun 14 2017 opt dr-xr-xr-x 308 root root 0 Jan 2 13:18 proc drwx------ 8 root root 4096 Feb 5 2019 root drwxr-xr-x 37 root root 1100 Jan 3 09:05 run drwxr-xr-x 2 root root 12288 Jan 2 12:15 sbin drwxr-xr-x 2 root root 4096 Feb 5 2019 snap drwxr-xr-x 3 root root 4096 Jun 14 2017 srv dr-xr-xr-x 13 root root 0 Jan 2 13:18 sys drwxr-xr-x 6 fogproject root 4096 Feb 5 2019 tftpboot drwxr-xr-x 6 root root 4096 Jan 3 09:05 tftpboot.prev drwxrwxrwt 27 root root 12288 Jan 3 09:09 tmp drwxr-xr-x 11 root root 4096 Jun 14 2017 usr drwxr-xr-x 15 root root 4096 Jun 14 2017 var lrwxrwxrwx 1 root root 29 Jun 14 2017 vmlinuz -> boot/vmlinuz-4.4.0-79-genericls -la /images
total 124 drwxrwxrwx 31 fogproject root 4096 Jun 6 2019 . drwxr-xr-x 27 root root 4096 Jan 3 09:05 .. drwxrwxrwx 2 fogproject root 4096 Mar 21 2018 1040g3 drwxrwxrwx 2 fogproject dhq-it 4096 Jun 13 2017 6470b drwxrwxrwx 2 fogproject root 4096 Nov 3 2017 650G1 drwxrwxrwx 2 fogproject root 4096 Sep 7 2017 650g2 drwxrwxrwx 2 fogproject dhq-it 4096 Jun 13 2017 6550b drwxrwxrwx 2 fogproject root 4096 Oct 20 2017 6560b drwxrwxrwx 2 fogproject root 4096 Oct 19 2017 6570b drwxrwxrwx 2 fogproject dhq-it 4096 Jun 13 2017 6710 drwxrwxrwx 2 fogproject dhq-it 4096 Jun 13 2017 6730b2017 drwxrwxrwx 2 fogproject root 4096 Oct 18 2017 6730BLoaner drwxrwxrwx 2 fogproject dhq-it 4096 Jun 13 2017 7900us drwxrwxrwx 2 fogproject dhq-it 4096 Jun 13 2017 7900us121316 drwxrwxrwx 2 fogproject dhq-it 4096 Jun 14 2017 8000us drwxrwxrwx 2 fogproject root 4096 Jul 21 2017 800g2mini drwxrwxrwx 2 fogproject root 4096 Feb 5 2019 800g4mini2-5-19 drwxrwxrwx 2 fogproject dhq-it 4096 Jun 13 2017 8200SFF drwxrwxrwx 2 fogproject root 4096 Sep 7 2017 8200SFFupdated drwxrwxrwx 2 fogproject dhq-it 4096 Jun 13 2017 8200US drwxrwxrwx 2 fogproject root 4096 Aug 23 2017 850g3 drwxrwxrwx 2 fogproject dhq-it 4096 Jun 13 2017 DC7800 drwxrwxrwx 6 fogproject root 4096 Jun 6 2019 dev drwxrwxrwx 2 fogproject root 4096 Sep 12 2017 EliteOne800AIO drwxrwxrwx 2 fogproject root 4096 Jun 26 2017 Everfi drwxrwxrwx 2 fogproject root 4096 Jun 6 2019 GeneralDesktop-800g4mini06-19 drwxrwxrwx 2 fogproject root 4096 Apr 25 2019 GenericDesktop drwxrwxrwx 2 fogproject root 4096 Apr 25 2019 GenericLaptop4-22-19 -rwxrwxrwx 1 fogproject root 0 Jun 14 2017 .mntcheck drwxrwxrwx 2 fogproject root 4096 Jun 14 2017 postdownloadscripts drwxrwxrwx 2 fogproject root 4096 Feb 2 2018 ProBook6470b drwxrwxrwx 2 fogproject dhq-it 4096 Jun 13 2017 Probook650G1 -
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@Jpolk91 OK with the fogproject user set correctly then it must be a permission issue. Before we go resetting permissions at will lets confirm the issue.
From a windows computer use the command line ftp program to connect to your FOG server. use the login of
fogprojectand the password gleaned from the .fogsettings file.Then execute these commands in the ftp session.
cd /images/dev mkdir test1 rmdir test1 cd /images mkdir test1 rmdir test1 exitThat is basically the permissions fog uses when capturing images. If you can’t perform the steps above then run these commands.
To reset the ownership of the files in the /images share you can run this command
sudo chown -R fogproject:root /imagesAnd then to reset the permissions (its a bit lax but will for sure fix any permission issue)
sudo chmod -R 777 /imagesThe -R means directories and all files below and 777 is read/write for everyone. -
@Jpolk91 While George is pointing out the right configs to look at I think the issue is not about upload/download an image but only the error message initially posted about kernel update, right??
So I’d suggest you follow @george1421’s advice on testing the FTP connection but instead of using
/imagesyou want to test this:cd /var/www/html/fog/service/ipxe mkdir backup put testfile.binThe last line simply means uploading a binary testfile.
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@Sebastian-Roth said in Unable to update Kernel after upgrade:
While George is pointing out the right configs to look at I think the issue is not about upload/download an image but only the error message initially posted about kernel update, right??
Ugh, I needed to “read” what it said vs what normally is wrong. Thanks Sebastian for slapping me back to reality, its still 2019 right…
There is/was a bug in FOG 1.4.4 where the permissions were not set correctly on /var/www/html/fog/service/ipxe to allow downloading of the kernels via the web gui. You could do this manually as root or sudo as root but not from the web gui. I would have thought a later fog installer script would have fixed that issue??
Lets get the output on the ipxe directory using the same commands we used on /images:
ls -la /var/www/html/fog/service
ls -la /var/www/html/fog/service/ipxeWe need to make sure that apache has write access into the ipxe directory for the web ui kernel updater to work correctly.
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@george1421 @Sebastian-Roth I’m back, This one took forever to do and I was interrupted several times. one road block to be aware of having people do this in the future is windows FTP.EXE has a password character limit of 32 so if the auto-gen password is longer than that (mine is) it gets Truncated you can see this in action using FTP -d on windows and looking at the commands its actually sending, I don’t know what genius decided that was the limit but I can’t figure out how to get around it That being said…
@george1421 FTP testing:
I was able to get ftp’d into the fog server using Filezilla and can create and remove folders in both /images and /images/dev and then see the changes locally on the server. Here is the filezilla “log” history logged in as fogprojectStatus: Logged in Status: Retrieving directory listing... Status: Calculating timezone offset of server... Status: Timezone offset of server is 0 seconds. Status: Directory listing of "/home/fogproject" successful Status: Retrieving directory listing of "/"... Status: Directory listing of "/" successful Status: Retrieving directory listing of "/images"... Status: Directory listing of "/images" successful Status: Creating directory '/images/New directory'... Status: Retrieving directory listing of "/images/New directory"... Status: Directory listing of "/images/New directory" successful Status: Retrieving directory listing of "/images"... Status: Directory listing of "/images" successful Status: Retrieving directory listing of "/images"... Status: Directory listing of "/images" successful Status: Retrieving directory listing of "/images/dev"... Status: Directory listing of "/images/dev" successful Status: Creating directory '/images/dev/New directory'... Status: Retrieving directory listing of "/images/dev/New directory"... Status: Directory listing of "/images/dev/New directory" successful Status: Retrieving directory listing of "/images/dev"... Status: Directory listing of "/images/dev" successfulPermissions
ls -la /var/www/html/fog/servicetotal 184 drwxr-xr-x 3 www-data www-data 4096 Jan 3 09:03 . drwxr-xr-x 10 www-data www-data 4096 Jan 3 09:05 .. -rw-r--r-- 1 www-data www-data 675 Jan 3 09:03 alo-bg.php -rw-r--r-- 1 www-data www-data 632 Jan 3 09:03 autologout.php -rw-r--r-- 1 www-data www-data 551 Jan 3 09:03 auto.register.php -rw-r--r-- 1 www-data www-data 1178 Jan 3 09:03 av.php -rw-r--r-- 1 www-data www-data 582 Jan 3 09:03 blame.php -rw-r--r-- 1 www-data www-data 568 Jan 3 09:03 capone.php -rw-r--r-- 1 www-data www-data 1041 Jan 3 09:03 checkcredentials.php -rw-r--r-- 1 www-data www-data 642 Jan 3 09:03 debug.php -rw-r--r-- 1 www-data www-data 724 Jan 3 09:03 dircleanup-dirs.php -rw-r--r-- 1 www-data www-data 646 Jan 3 09:03 displaymanager.php -rw-r--r-- 1 www-data www-data 1574 Jan 3 09:03 getversion.php -rw-r--r-- 1 www-data www-data 594 Jan 3 09:03 greenfog.php -rw-r--r-- 1 www-data www-data 1289 Jan 3 09:03 grouplisting.php -rw-r--r-- 1 www-data www-data 8331 Jan 3 09:03 hostinfo.php -rw-r--r-- 1 www-data www-data 1190 Jan 3 09:03 hostnameloop.php -rw-r--r-- 1 www-data www-data 735 Jan 3 09:03 hostname.php -rw-r--r-- 1 www-data www-data 1289 Jan 3 09:03 imhttps://stackoverflow.com/questions/55045291/azure-ftp-login-via-command-line-batch-file-failsagelisting.php -rw-r--r-- 1 www-data www-data 2498 Jan 3 09:03 inventory.php drwxr-xr-x 2 fogproject www-data 4096 Jan 3 09:03 ipxe -rw-r--r-- 1 www-data www-data 620 Jan 3 09:03 jobs.php -rw-r--r-- 1 www-data www-data 847 Jan 3 09:03 locationcheck.php -rw-r--r-- 1 www-data www-data 1349 Jan 3 09:03 locationlisting.php -rw-r--r-- 1 www-data www-data 559 Jan 3 09:03 man.hostexists.php -rw-r--r-- 1 www-data www-data 575 Jan 3 09:03 mc_checkin.php -rw-r--r-- 1 www-data www-data 580 Jan 3 09:03 Post_Stage2.php -rw-r--r-- 1 www-data www-data 588 Jan 3 09:03 Post_Stage3.php -rw-r--r-- 1 www-data www-data 578 Jan 3 09:03 Post_Wipe.php -rw-r--r-- 1 www-data www-data 551 Jan 3 09:03 Pre_Stage1.php -rw-r--r-- 1 www-data www-data 1292 Jan 3 09:03 printerlisting.php -rw-r--r-- 1 www-data www-data 625 Jan 3 09:03 PrinterManager.php -rw-r--r-- 1 www-data www-data 561 Jan 3 09:03 Printers.php -rw-r--r-- 1 www-data www-data 2150 Jan 3 09:03 progress.php -rw-r--r-- 1 www-data www-data 845 Jan 3 09:03 register.php -rw-r--r-- 1 www-data www-data 739 Jan 3 09:03 servicemodule-active.php -rw-r--r-- 1 www-data www-data 1772 Jan 3 09:03 snapcheck.php -rw-r--r-- 1 www-data www-data 1309 Jan 3 09:03 snapinlisting.php -rw-r--r-- 1 www-data www-data 626 Jan 3 09:03 snapins.checkin.php -rw-r--r-- 1 www-data www-data 632 Jan 3 09:03 snapins.file.php -rw-r--r-- 1 www-data www-data 4056 Jan 3 09:03 Test.php -rw-r--r-- 1 www-data www-data 642 Jan 3 09:03 updates.php -rw-r--r-- 1 www-data www-data 667 Jan 3 09:03 usercleanup-users.php -rw-r--r-- 1 www-data www-data 601 Jan 3 09:03 usertracking.report.phpls -la /var/www/html/fog/service/ipxe
total 54692 drwxr-xr-x 2 fogproject www-data 4096 Jan 3 09:03 . drwxr-xr-x 3 www-data www-data 4096 Jan 3 09:03 .. -rw-r--r-- 1 fogproject www-data 1966 Jan 3 09:03 advanced.php -rw-r--r-- 1 fogproject www-data 16272 Jan 3 09:03 bgdark.png -rw-r--r-- 1 fogproject www-data 21280 Jan 3 09:03 bg.png -rw-r--r-- 1 fogproject www-data 1139 Jan 3 09:03 boot.php -rw-r--r-- 1 fogproject www-data 8389280 Jan 3 09:03 bzImage -rw-r--r-- 1 fogproject www-data 7808288 Jan 3 09:03 bzImage32 -rw-r--r-- 1 fogproject www-data 234697 Jan 3 09:03 grub.exe -rw-r--r-- 1 fogproject www-data 592 Jan 3 09:03 index.php -rw-r--r-- 1 fogproject www-data 18865084 Jan 3 09:03 init_32.xz -rw-r--r-- 1 fogproject www-data 19689768 Jan 3 09:03 init.xz -rw-r--r-- 1 fogproject www-data 25340 Jan 3 09:03 memdisk -rw-r--r-- 1 fogproject www-data 1839104 Jan 3 09:03 memtest.bin -rw-r--r-- 1 fogproject www-data 29719 Jan 3 09:03 refind.conf -rw-r--r-- 1 fogproject www-data 262592 Jan 3 09:03 refind.efi -rw-r--r-- 1 fogproject www-data 201600 Jan 3 09:03 refind_ia32.efi -rw-r--r-- 1 fogproject www-data 208776 Jan 3 09:03 refind_x64.efi@Sebastian-Roth FTP testing
I am able to access /var/www/html/fog/service/ipxe
the backup directory already exists
I am unable to create a file in that folder. from the filezilla logStatus: Logged in Status: Starting upload of C:\Users\[my windows profile]\Desktop\test.bin Command: CWD /var/www/fog/service/ipxe/backup Response: 250 Directory successfully changed. Command: TYPE I Response: 200 Switching to Binary mode. Command: PASV Response: 227 Entering Passive Mode (10,104,1,104,252,158). Command: STOR test.bin Response: 553 Could not create file. Error: Critical file transfer errorSo i’m assuming it is a permission error somewhere in the ipxe folder, i’ll wait and let you guys tell me what to actually run so I don’t screw it up.
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@Jpolk91 said in Unable to update Kernel after upgrade:
ls -la /var/www/html/fog/service/ipxe
Maybe I am blind but I can’t see directory
backuphere!! Later in your post you say “the backup directory already exists”?!CWD /var/www/fog/service/ipxe/backup
Watch out
/var/www/fogand/var/www/html/fog- one should be just a link to the other directory. Please run the following commands and post output here:ls -al /var/www/ ls -al /var/www/html/ -
“Watch out /var/www/fog and /var/www/html/fog”
@Sebastian-Roth I was definately in /var/www/fog earlier (i must have missed the html part, sorry)
its strange if they’re supposed to be a link though because I have
“/var/www/fog/service/ipxe/backup”
but
“/var/www/html/fog/service/ipxe/backup” doesn’t exist
heres those commands
ls -al /var/www/total 16 drwxr-xr-x 4 root root 4096 Jun 26 2017 . drwxr-xr-x 15 root root 4096 Jun 14 2017 .. drwxr-xr-x 11 www-data www-data 4096 Jun 26 2017 fog drwxr-xr-x 3 root root 4096 Jan 3 09:03 htmlls -al /var/www/html/
total 24 drwxr-xr-x 3 root root 4096 Jan 3 09:03 . drwxr-xr-x 4 root root 4096 Jun 26 2017 .. drwxr-xr-x 10 www-data www-data 4096 Jan 3 09:05 fog -rw-r--r-- 1 root root 10701 Jun 26 2017 index.html -
@Jpolk91 So it seems that you have a double install going on.
Can you do:
mv /var/www/fog/ /var/www/fog_old ln -s /var/www/html/fog /var/www/fog chown -R www-data:www-data /var/www/html/fog /var/www/fog chown -R fogproject:www-data /var/www/html/fog/service/ipxe chmod -R 777 /var/www/html/fog/service/ipxeThen retry the kernel update.
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yep, that did it. I’ve got 5.1.16 (NVME fix) installed which is what I wanted since this machine has a (i think) newer NVME drive and figured it may help, unfortunately my image is still hanging so all that and still work to do
but no worries there I’ll go make another post on that in the appropriate forum if I can’t get it going! [Edit 3:45pm theres already a post re: elitebook 830g6! horray! gonna go dig there] -
Is there anything else I may need to do or be aware of re: the double install or you think I should be good?
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also I know it would be hard to guess with what we’ve shared and my assumption is I did something stupid without realizing it (I really need to find time to learn more about linux in general especially since I need to keep this server alive) but is there a “common” reason these issues may happen so I can avoid it in the future?
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thanks so much to you @Sebastian-Roth and @george1421 you guys are all fantastic here! Absolutely top rate.
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@Jpolk91 said in Unable to update Kernel after upgrade:
yep, that did it. I’ve got 5.1.16 (NVME fix) installed which is what I wanted since this machine has a (i think) newer NVME drive and figured it may help, unfortunately my image is still hanging so all that and still work to do
but no worries there I’ll go make another post on that in the appropriate forum if I can’t get it going!Yes please create a new post for this. There is a potential fix for this not related to the kernel. We do like to keep the problems and solutions to match the forum subject line so not to confuse future readers. The solution “depending on what the actual problem is” could be as simple as a kernel parameter change. Having pictures of errors will also help us understand the context of the error over just having the error message.
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@Jpolk91 Great to hear this has fixed the issue for you!
Is there anything else I may need to do or be aware of re: the double install or you think I should be good?
Not that I know of from the top of my head. While I cannot promise you anything I would leave things as is and wait if any issue comes up.
At some point you might need to think about updating your Ubuntu install but 16.04 LTS is still fine at the moment. No rush.
also I know it would be hard to guess with what we’ve shared and my assumption is I did something stupid without realizing it (I really need to find time to learn more about linux in general especially since I need to keep this server alive) but is there a “common” reason these issues may happen so I can avoid it in the future?
I don’t think it is something you did. If I remember correctly there was an issue with this link in an older version. As you updated FOG from 1.4.x there is a chance that old version has messed it up. Sorry.
Learning Linux is a live long task. Even for me, working on Linux every day for many years. Just keep on playing with it and find yourself getting more and more comfortable. A great way is setting up a test environment in a VM where you can snapshot, test and re-install without much trouble…
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At some point you might need to think about updating your Ubuntu install but 16.04 LTS is still fine at the moment. No rush.
Yeah thats definately on my to do list!
I don’t think it is something you did. If I remember correctly there was an issue with this link in an older version. As you updated FOG from 1.4.x there is a chance that old version has messed it up. Sorry.
no problem! just wanted to be sure to not repeat it if it were my mistake haha
Learning Linux is a live long task. Even for me, working on Linux every day for many years. Just keep on playing with it and find yourself getting more and more comfortable. A great way is setting up a test environment in a VM where you can snapshot, test and re-install without much trouble…
Yeah, I think I may try and work out of a VM every so often. Tried it before but the timing was unfortunate and I got literally buried at work so I never went back to it but it may be time to give it another go. thanks again for all you’re help! I’ll be back on Monday haha