@george1421, @Sebastian-Roth

Thank you both VERY much! I just went and updated to 1.55 instead of doing the kernel update manually, figured it would probably be better in the long run. Now it appears to be working normally. Sorry I didn’t notice earlier the kernel wasn’t what I thought it was!

@george1421 Should I expect any problems just moving up to FOG 1.5.5 from 1.4? I don’t have any particular reason for staying on the old version other than “If it ain’t broke don’t fix it”

Hey! @Sebastian-Roth I was thinking and was going to go back to the 4.12.x kernel you mentioned just to check so I went to the page and it caught my eye that the kernel version showing in the version info is showing 4.11 for some reason… I tried going to a few different kernels and it never changed. Does my version of FOG not support kernels over 4.11 for some reason?

Sorry for the delay! I had a lot to do after work yesterday and had to bail pretty fast.

@george1421 your command is the very first two lines in the picture.

@Sebastian-Roth here ya go.

@george1421 Thank you for the swift reply!

I jumped into windows and the hardware ID had several lines for the Ethernet adapter so here is the entire thing:
PCI\VEN_8086&DEV_15BB&SUBSYS_83E2103C&REV_10
PCI\VEN_8086&DEV_15BB&SUBSYS_83E2103C
PCI\VEN_8086&DEV_15BB&CC_020000
PCI\VEN_8086&DEV_15BB&CC_0200

and here is the picture showing the output of those commands:

Good morning!

Hopefully this is the right category but I’m a little stuck and was hoping someone more knowledgeable than I could help with this issue:

I have a new type of machine I’m trying to take an image of: HP Elitedesk 800 G4 35W, per documentation NIC is a LANIntegrated Intel® I219LM GbE LOM(OUI E4:E7:49). I’m able to get into the PXE menu and select register/quick register but after that keep getting an error:
“Failed to get an IP via DHCP! Tried on Interfaces:
Please check your network settings and try again”

In troubleshooting I’ve tried:
-Updated to most recent Kernel (4.19.6 64 bit, also tried 32 bit), DHCP error
-Another model machine (HP 650G1 laptop I had nearby), works fine
-Manually registering and attempting to capture/deploy, DHCP error
-Manual register and Debug, DHCP error
-Connected switch directly to the firewall/DHCP server(usually routes through another switch first), DHCP error
-Checked and ensured RSTP is set correctly(suggested in another thread), DHCP error
-Disabled RSTP (mostly from curiosity), DHCP error

Some things to note but I don’t think are relevant as imaging works with other machines:
-previously FoG server was doing DHCP(on its own network) but has recently been moved to its own VLAN(along with the machine that is being imaged of course) on the main network and DHCP has been configured with opt 66,67
-Switch is a UniFi Switch 24 connected to a Meraki MX100 which is handling DHCP.

I’ve kinda hit a wall so I would greatly appreciate any help that could be given!