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Issue

Scheduled Pinned Locked Moved Solved
FOG Problems
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  • G
    george1421 Moderator @Manuel
    last edited by Aug 31, 2017, 2:05 PM

    @manuel Ok you have things broken then.

    What I want you to do is this.

    1. Inspect the hidden file /opt/fog/.fogsettings collect and record the value stored in password= line. (hint: it will help if you connect to your fog server using putty so you can copy and paste easily).
    2. Reset the linux user fog password to match what was in the .fogsettings file.
    3. From a windows client connect to the fog server using ftp. Login using fog and the password from the .fogsettings file.
    4. Using the ftp client change to /images/dev. As a test create a test directory and remove it.
    5. Change to /images and repeat the same steps.
    6. If successful exit out of the ftp client.
    7. Go to the webgui and then FOG Settings->FOG Configuration.
    8. Inspect FOG_TFTP_FTP_USERNAME ensure it says fog
    9. Inspect FOG_TFTP_FTP_PASSWORD ensure it matches the password found in the .fogsettings file
    10. Goto Storage Management->Storage Nodes and then select the storage node related to this fog server (maybe default if you haven’t changed it)
    11. Inspect Management Username to ensure it says fog
    12. Inspect Management Password ensure it matches the password found in the .fogsettings file.
    13. OK once the web gui is in sync with the linux OS. Go back to the linux console.
    14. Rerun the installer once again (installfog.sh). This will fix the remaining bits.

    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

    M 1 Reply Last reply Aug 31, 2017, 2:17 PM Reply Quote 0
    • M
      Manuel @george1421
      last edited by Manuel Aug 31, 2017, 8:18 AM Aug 31, 2017, 2:17 PM

      @george1421 I have no .fogsetting in /opt/fog/
      here the content of this folder :
      total 12K
      8142850 drwsrwsrwx 3 root root 4,0K août 30 12:02 .
      8126465 drwxr-xr-x 7 root root 4,0K août 30 12:02 …
      8142851 drwsrwsrwx 3 root root 4,0K août 30 12:02 snapins

      i have already notified this, is it very serious ?

      G 1 Reply Last reply Aug 31, 2017, 2:52 PM Reply Quote 0
      • G
        george1421 Moderator @Manuel
        last edited by george1421 Aug 31, 2017, 8:53 AM Aug 31, 2017, 2:52 PM

        @manuel Sorry for the slow response.

        To view hidden files you need to issue the following command ls -la /opt/fog

        If you don’t have the .fogsettings file then the fog installer did not complete the first time you ran it.

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

        M 1 Reply Last reply Aug 31, 2017, 2:56 PM Reply Quote 1
        • M
          Manuel @george1421
          last edited by Aug 31, 2017, 2:56 PM

          @george1421 said in Issue:

          ls -la /opt/fog

          I know and the result is the same no .fogsetting

          G 1 Reply Last reply Aug 31, 2017, 3:00 PM Reply Quote 0
          • G
            george1421 Moderator @Manuel
            last edited by george1421 Aug 31, 2017, 9:01 AM Aug 31, 2017, 3:00 PM

            @manuel Then your the fog installer didn’t complete correctly. I would suggest that you reinstall fog. I will ask you the questions again since that .fogsettings file doesn’t exist.

            [edit] before you do that look in the same directory as the fog installer. There is an error log directory. See if there is anything important in the error logs.

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

            1 Reply Last reply Reply Quote 0
            • M
              Manuel
              last edited by Sebastian Roth Aug 31, 2017, 10:14 AM Aug 31, 2017, 4:06 PM

              same issue with another server :
              HP Dl 360e Gen8 on debian 8 raid1 with mdadm ext4 fs

              fresh install (this afternoon)

              error log

              [Thu Aug 31 17:59:32.625387 2017] [:error] [pid 39238] [client 192.168.0.24:52958] PHP Warning: ftp_put(/images/dev/782bcb7efba1): failed to open stream: No such file or directory in /var/www/fog/lib/fog/fogftp.class.php on line 708
              [Thu Aug 31 17:59:32.625287 2017] [:error] [pid 39238] [client 192.168.0.24:52958] PHP Warning: ftp_rename(): RNFR command failed. in /var/www/fog/lib/fog/fogftp.class.php on line 769 
              

              .fogsetting

              ## Start of FOG Settings
              ## Created by the FOG Installer
              ## Find more information about this file in the FOG Project wiki:
              ##     https://wiki.fogproject.org/wiki/index.php?title=.fogsettings
              ## Version: 1.4.4
              ## Install time: jeu. 31 août 2017 17:18:31 CEST
              ipaddress='192.168.0.246'
              copybackold='0'
              interface='eth0'
              submask='255.255.240.0'
              routeraddress='192.168.1.254'
              plainrouter='192.168.1.254'
              dnsaddress='8.8.8.8'
              username='fog'
              password='*****'
              osid='2'
              osname='Debian'
              dodhcp='N'
              bldhcp='0'
              dhcpd=''
              blexports='1'
              installtype='N'
              snmysqluser='root'
              snmysqlpass=''
              snmysqlhost='localhost'
              installlang='0'
              storageLocation='/home/fog/images'
              fogupdateloaded=1
              docroot='/var/www/'
              webroot='/fog/'
              caCreated='yes'
              startrange=''
              endrange=''
              bootfilename='undionly.kpxe'
              packages='apache2 bc build-essential cpp curl g++ gawk gcc gzip htmldoc lftp libapache2-mod-php5 libc6 libcurl3 m4 mysql-client mysql-server net-tools nfs-kernel-server openssh-server php5 php5-cli php5-curl php5-fpm php5-gd php5-json php5-mcrypt php5-mysqlnd php-gettext sysv-rc-conf tar tftpd-hpa tftp-hpa unzip vsftpd wget xinetd zlib1g '
              noTftpBuild=''
              notpxedefaultfile=''
              sslpath='/opt/fog/snapins/ssl/'
              backupPath='/home/'
              php_ver='5'
              php_verAdds='-5.6'
              sslprivkey='/opt/fog/snapins/ssl//.srvprivate.key'
              ## End of FOG Settings
              

              return of ls -hail /home/fog/images

              total 12K
              11665413 drwxrwxrwx 3 fog root 4,0K août  31 17:32 .
              11665409 drwxrwxrwx 3 fog root 4,0K août  31 17:31 ..
              11665414 drwxrwxrwx 3 fog root 4,0K août  31 17:45 dev
              11665415 -rwxrwxrwx 1 fog root    0 août  31 17:32 .mntcheck
              

              tftp-hpa

              # /etc/default/tftpd-hpa
              # FOG Modified version
              TFTP_USERNAME="root"
              TFTP_DIRECTORY="/tftpboot"
              TFTP_ADDRESS=":69"
              TFTP_OPTIONS="-4 -s"
              

              vsftpd.conf

              anonymous_enable=NO
              local_enable=YES
              write_enable=YES
              local_umask=022
              dirmessage_enable=YES
              xferlog_enable=YES
              connect_from_port_20=YES
              xferlog_std_format=YES
              listen=YES
              pam_service_name=vsftpd
              userlist_enable=NO
              tcp_wrappers=YES
              seccomp_sandbox=NO
              idle_session_timeout=60000
              data_connection_timeout=12000
              

              dhcpd.conf

              # Sample configuration file for ISC dhcpd for Debian
              use-host-decl-names on;
              ddns-update-style interim;
              ignore client-updates;
              next-server 192.168.0.246;
              
              subnet 192.168.0.0 netmask 255.255.0.0 {
                      option domain-name-servers 192.168.1.254;
                      option domain-name "edu.psallette.fr";
                      option routers 192.168.1.254;
                      option broadcast-address 192.168.0.255;
                      filename "undionly.kpxe";
                      default-lease-time 600;
                      max-lease-time 7200;
                      option tftp-server-name "192.168.0.246";
              	option bootfile-name "undionly.kpxe";
              	next-server 192.168.0.246;
              	deny unknown-clients;
              }
              
              1 Reply Last reply Reply Quote 0
              • S
                Sebastian Roth Moderator
                last edited by Aug 31, 2017, 4:19 PM

                @Manuel Something has been tampered with here. The apache/PHP error says path ... /images/dev/782bcb7efba1 ... while .fogsetting has storageLocation='/home/fog/images' set. Please check in the web UI: Storage Management -> edit DefaultMember -> “Image path” and “FTP path”…

                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                M 1 Reply Last reply Sep 1, 2017, 9:01 AM Reply Quote 1
                • M
                  Manuel @Sebastian Roth
                  last edited by Sep 1, 2017, 9:01 AM

                  @sebastian-roth and all Many thanks, it’s work , for my excuse i thinked the ftp path was beginned from the root profile (/home/fog) not at the complete path (/)

                  Regards

                  i marks this topic as solved

                  1 Reply Last reply Reply Quote 0
                  • J
                    jeremyvdv
                    last edited by Nov 29, 2019, 4:19 PM

                    I have exactly the same problem of writing by Manuel but I do not understand the solution.

                    Thank you for your help

                    G 1 Reply Last reply Nov 29, 2019, 4:58 PM Reply Quote 0
                    • G
                      george1421 Moderator @jeremyvdv
                      last edited by Nov 29, 2019, 4:58 PM

                      @jeremyvdv said in Issue:

                      I have exactly the same problem of writing by Manuel but I do not understand the solution.

                      Thank you for your help

                      Please start with a new thread. Also include the version of FOG you are using, what host OS the fog server is running, and a screen shot of the error message. The developers may ask for additional information once they review what you have posted.

                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                      1 Reply Last reply Reply Quote 0
                      • J
                        jeremyvdv
                        last edited by Dec 2, 2019, 4:21 PM

                        I am in version 1.5.7 and I try to capture a windows7.

                        My pc goes to the end of the capture without error message. But the spot on the web fog does not stop.

                        And error during the download / bin / upload.

                        Thanks for your help

                        1 Reply Last reply Reply Quote 0
                        • J
                          jeremyvdv
                          last edited by Dec 2, 2019, 4:53 PM

                          I still have this problem and I start to despair 😕

                          93ea2014-0bf9-4e40-98f3-78db8033ffbd-image.png

                          1 Reply Last reply Reply Quote 0
                          • J
                            jeremyvdv
                            last edited by Dec 2, 2019, 5:02 PM

                            it’s correct for you:

                            f32d9f70-95af-4fcc-add1-097b57b389d4-image.png

                            38067d18-2358-4d21-9478-adffa33380d2-image.png

                            knowing that my images are well created in / volumes1 / images2 / dev

                            1 Reply Last reply Reply Quote 0
                            • S
                              Sebastian Roth Moderator
                              last edited by Dec 2, 2019, 6:15 PM

                              @jeremyvdv In the pictures you posted we see that Image Path is set to /volume1/images2 while FTP Path is set to /images. Change FTP Path to the same you have in Image Path and the error should go away.

                              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                              1 Reply Last reply Reply Quote 0
                              • J
                                jeremyvdv
                                last edited by Dec 3, 2019, 8:21 AM

                                I tried this setting but sabs succes

                                I will test again

                                1 Reply Last reply Reply Quote 0
                                • J
                                  jeremyvdv
                                  last edited by Dec 4, 2019, 8:27 AM

                                  Hello

                                  so I changed the workstation and here is the new error message.

                                  c7c4b233-0356-4d98-9d33-2d0ded11f974-image.png

                                  1 Reply Last reply Reply Quote 0
                                  • J
                                    jeremyvdv
                                    last edited by Dec 4, 2019, 2:07 PM

                                    I finished parking the client’s lease … and now my pc is starting up again and again.

                                    545371d4-8c02-4617-8872-310317161346-image.png

                                    a4d5b760-b5f4-4717-90ba-ea517e1659dc-image.png

                                    help me 😕

                                    thanks

                                    1 Reply Last reply Reply Quote 0
                                    • S
                                      Sebastian Roth Moderator
                                      last edited by Dec 4, 2019, 6:36 PM

                                      @jeremyvdv Please go through this trouble shooting guide to make sure you have all the settings right.

                                      I am in version 1.5.7 and I try to capture a windows7.

                                      Then you shouldn’t have the user named fog (old pre 1.5.7 installs) but rather fogproject. Please run ls -alR /volume1/images2 and post the output here.

                                      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                      1 Reply Last reply Reply Quote 0
                                      • J
                                        jeremyvdv
                                        last edited by Dec 5, 2019, 8:51 AM

                                        j’ai fais la commande sur / images car c’est un point de montage qui pointe vers / volumes1 / images2

                                        f8d353c4-0d78-48ed-b237-83dd01f9882b-image.png

                                        1 Reply Last reply Reply Quote 0
                                        • S
                                          Sebastian Roth Moderator
                                          last edited by Dec 5, 2019, 10:01 AM

                                          @jeremyvdv said in Issue:

                                          j’ai fais la commande sur / images car c’est un point de montage qui pointe vers / volumes1 / images2

                                          Translated: “I made the command on / images because it is a mount point that points to / volumes1 / images2”

                                          What do you mean by that?!

                                          From what I see you have a huge mess with the FOG service account. Follow this guide and make it use fogproject in every place: https://forums.fogproject.org/topic/11203/resyncing-fog-s-service-account-password

                                          As well run chown -R fogproject:fogproject /images /volumes1/images2!

                                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                          1 Reply Last reply Reply Quote 0
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