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    DHCP FAILED

    Scheduled Pinned Locked Moved Solved
    FOG Problems
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    • J
      jeremyvdv
      last edited by

      Sebastian :

      I do this in the day
      Thanks

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      • george1421G
        george1421 Moderator @jeremyvdv
        last edited by george1421

        @jeremyvdv said in DHCP FAILED:

        Regarding the DELL I do not understand … what should I do?

        The typical problem in the Dell firmware the disk controller mode is configured for Raid-ON even if the computer only has a single disk. Go into the Dell firmware (BIOS) and change this mode from Raid-ON to AHCI and then test imaging. You can leave the disk mode in AHCI mode without a problem.

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

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        • J
          jeremyvdv
          last edited by

          Hello

          on my dell
          Whether I’m in AHCI mode or RAID mode … I always have this message:

          cap.png

          george1421G 1 Reply Last reply Reply Quote 0
          • george1421G
            george1421 Moderator @jeremyvdv
            last edited by

            @jeremyvdv said in DHCP FAILED:

            Whether I’m in AHCI mode or RAID mode … I always have this message:

            This isn’t a hardware issue or a FOG issue, but you have bitlocker enabled on that target computer. This is a warning from FOG saying that a partition is protected by bitlocker. If you were to clone this disk, it would not boot on the new target computer because the tpm chips are different.

            Disable bitlocker on all disk partitions and attempt to capture again.

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

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            • J
              jeremyvdv
              last edited by

              That’s what I understood also yes but the problem is that bitloker is not activated.
              Bitlocker can be activated from the bios?
              Because on windows it is not

              thanks a lot for your help

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              • S
                Sebastian Roth Moderator
                last edited by

                @jeremyvdv Try this:

                manage-bde -status
                manage-bde -off C:
                

                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                • J
                  jeremyvdv
                  last edited by

                  that’s what I did yes.
                  Same problem
                  and the HP post always at the same point DHCP failed

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                  • J
                    jeremyvdv
                    last edited by

                    I disabled the TPM in the bios but here is the problem I have now
                    cb826a40-60f7-49e1-bf85-ea99695ee22f-image.png

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                    • J
                      jeremyvdv
                      last edited by

                      my capture is in court it’s good.

                      It was necessary to disable the hibernation of the hard disk.

                      I still have the problem on my hp for DHCP FAILED

                      IF you have ideas … I test everything in bios

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                      • S
                        Sebastian Roth Moderator
                        last edited by

                        @jeremyvdv said in DHCP FAILED:

                        I still have the problem on my hp for DHCP FAILED

                        What do you mean by that? We see that you get past the DHCP stuff und ran into other issues. So does the DHCP fail only on random occation??

                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                        • J
                          jeremyvdv
                          last edited by

                          Hello

                          When I want to capture from an HP post, I always have this message:

                          ad7defe2-03c4-4428-90dc-62ade6d0dd56-image.png

                          I can decend an image on it but not capture

                          Thanks for your help

                          george1421G 1 Reply Last reply Reply Quote 0
                          • george1421G
                            george1421 Moderator @jeremyvdv
                            last edited by

                            @jeremyvdv OK for the HP lets take these steps.

                            1. Cancel any current tasks if imaging is still setup.
                            2. Create a new capture task, but before you hit the schedule task button tick the debug checkbox. Then schedule the task.
                            3. PXE boot the target computer like you are going to image it.
                            4. After several screens of text on the target computer that you must clear by pressing enter key, you will be dropped to the FOS Linux command prompt. You may see the error messages again from your last picture but the system will continue to the command prompt.
                            5. Key in the following and post the output picture here.
                              lspci -nn | grep -i net
                            6. Remain in this debug mode because there maybe additional commands based on the answer provided in the picture.

                            What this command does is print out all of the network interfaces that the HP has onboard. It will also give us the vendor and model numbers of the network adapter. We can then use those numbers for debugging.

                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

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                            • J
                              jeremyvdv
                              last edited by

                              Thank you for your reply.

                              I can not do “|” keyboard .

                              I tried lots of things … an idea?
                              thank you

                              george1421G 1 Reply Last reply Reply Quote 0
                              • george1421G
                                george1421 Moderator @jeremyvdv
                                last edited by george1421

                                @jeremyvdv said in DHCP FAILED:

                                I can not do “|” keyboard .

                                What language keyboard do you have? The pipe symbol ( | ) is kind of a required key for unix.

                                If you can’t get the pipe symbol then just run the lspci -nn and hope we get luck that the network adapter is towards the end of the list.

                                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

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                                • J
                                  jeremyvdv
                                  last edited by

                                  that’s what I get with this command:

                                  da32a123-960d-4140-b2df-116dba3f7151-image.png

                                  george1421G 1 Reply Last reply Reply Quote 0
                                  • george1421G
                                    george1421 Moderator @jeremyvdv
                                    last edited by george1421

                                    @jeremyvdv Luckily the answer I was looking for is the realtek ethernet adapter [10ec:5227] RTS5227 PCI Express Card

                                    So now we know what we are looking for. Let me check a few things.

                                    I see the version of the FOS Linux kernel is 4.19.0 (a bit strange for having 1.5.7 installed. But let me look up some things.

                                    Edit: Ugh, RTS5227 PCI Express Card is not the nic adapter, that’s a card reader, which is wrong… The correct card is the intel I218LM [8086:15a2] that should have been supported by the linux kernel since 4.12.0. Very strange.

                                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

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                                    • J
                                      jeremyvdv
                                      last edited by

                                      Great if you have any info 🙂
                                      i do not understand … what do you want as information

                                      george1421G 1 Reply Last reply Reply Quote 0
                                      • george1421G
                                        george1421 Moderator @jeremyvdv
                                        last edited by

                                        @jeremyvdv said in DHCP FAILED:

                                        Great if you have any info 🙂
                                        i do not understand … what do you want as information

                                        Ok so the target computer should be sitting at the FOS Linux command prompt at the moment. Post the output of this command ip addr show Make sure the network adapter is plugged into the ethernet cable then issue the command. After issuing the ip addr show command issue uname -a Post both answers to this thread.

                                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

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                                        • J
                                          jeremyvdv
                                          last edited by

                                          this is what I have:

                                          4b38e36a-98e5-4fe8-b4c0-32932e8ec21c-image.png

                                          george1421G 1 Reply Last reply Reply Quote 0
                                          • george1421G
                                            george1421 Moderator @jeremyvdv
                                            last edited by george1421

                                            @jeremyvdv Ok from the picture the network adapter appears to be UP as well as we can see a link light. I can see the driver is loaded and is talking to the card because we have a mac address.

                                            At the FOS Linux command prompt lets key in this /sbin/udhcpc -i enp0s25 --now and see if we can pick up an IP address now.

                                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

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