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    Cannot Capture Image - Could Not Create File

    Scheduled Pinned Locked Moved Solved
    FOG Problems
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    • Z
      zclift15
      last edited by zclift15

      Server: Debian 10
      Fog Version: 1.5.7
      Client: Win10
      Trying to capture a small base image from a laptop. Got this error message, not sure if previous posts will apply to me here so making my own thread.

      alt text

      alt text

      Its a brand new server so I’m still trying to work out the bugs

      1 Reply Last reply Reply Quote 0
      • Z
        zclift15
        last edited by

        Update: Using Filezilla I accessed FTP and was not able to create a new directory, file, or move existing files

        1 Reply Last reply Reply Quote 0
        • george1421G
          george1421 Moderator
          last edited by

          It sounds like the linux user fogproject doesn’t have write access to /images directory. Possible dues to incorrect permissions on /images or /images/dev directory.

          My bet if you look in the fog server in /images/dev there will be a directory with the name that looks like a mac address. That is the raw data files captured form the source computer.

          The error message on the screen is where the source computer connects to the FOG server and issues an ftp move command to move the files from /images/dev/<mac_address> to /images/<image_name>

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

          Z 1 Reply Last reply Reply Quote 0
          • Z
            zclift15 @george1421
            last edited by

            @george1421 Thank you that solved my problem!

            1 Reply Last reply Reply Quote 0
            • D
              darkxeno
              last edited by

              @george1421 I’m getting the same error however mine is telling me that the login is incorrect for fogproject This is a new install as my old server died. Whats the default password suppose to be for fogproject?

              Z 1 Reply Last reply Reply Quote 0
              • Z
                zclift15 @darkxeno
                last edited by

                @darkxeno You can find it in Fog Settings in the GUI

                D 1 Reply Last reply Reply Quote 0
                • D
                  darkxeno @zclift15
                  last edited by

                  @zclift15 I see the password but the error suggests that the password is wrong

                  Tom ElliottT 1 Reply Last reply Reply Quote 0
                  • Tom ElliottT
                    Tom Elliott @darkxeno
                    last edited by

                    @darkxeno I saw something similar to this just this Tuesday.

                    My guesses, you’re password and user are perfectly fine, but the system will not allow you to log in with the fogproject user. This same mechanism that’s preventing you to logon to the machine is also forcing ftp to kick your session out.

                    To test, open a terminal, and run su - fogproject

                    Enter the fogproject users password if prompted.

                    You’ll see the message I’m referring too. I’m thinking preventing users from logging in with this user is also preventing use for ftp

                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                    D 1 Reply Last reply Reply Quote 0
                    • D
                      darkxeno @Tom Elliott
                      last edited by

                      @Tom-Elliott 2019-08-30_132237.png

                      Tom this is what I get when I try to logon with the fogproject account

                      Tom ElliottT 1 Reply Last reply Reply Quote 0
                      • Tom ElliottT
                        Tom Elliott @darkxeno
                        last edited by

                        @darkxeno if you edit /home/fogproject/.bashrc and remove the exit 1 from the file, hopefully you’ll be successful in capturing the image.

                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                        D 1 Reply Last reply Reply Quote 0
                        • D
                          darkxeno @Tom Elliott
                          last edited by

                          @Tom-Elliott I dont see .basgrc file in that directory I only see warnfogaccount.sh

                          Tom ElliottT 1 Reply Last reply Reply Quote 0
                          • Tom ElliottT
                            Tom Elliott @darkxeno
                            last edited by

                            @darkxeno it’s hidden. And it’s .bashrc

                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                            D 2 Replies Last reply Reply Quote 0
                            • D
                              darkxeno @Tom Elliott
                              last edited by

                              @Tom-Elliott it’s still giving me the same error tom

                              1 Reply Last reply Reply Quote 0
                              • D
                                darkxeno @Tom Elliott
                                last edited by

                                @Tom-Elliott B688640A-4A90-42B9-BB23-B87F2A97CFB2.jpeg

                                D 1 Reply Last reply Reply Quote 0
                                • D
                                  darkxeno @darkxeno
                                  last edited by

                                  @darkxeno EBB4EB8F-C811-47C3-B0C6-3A21B6F7815A.jpeg

                                  Tom ElliottT 1 Reply Last reply Reply Quote 0
                                  • Tom ElliottT
                                    Tom Elliott @darkxeno
                                    last edited by

                                    @darkxeno These pictures would’ve been helpful before.

                                    Now that you know what the fogproject user’s password actually is, can you go to your storage node in the GUI and ensure your password is set properly?

                                    I was under the impression your message was just like the start of this topic (ftp_put) not ftp_login.

                                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                    D 1 Reply Last reply Reply Quote 0
                                    • D
                                      darkxeno @Tom Elliott
                                      last edited by

                                      @Tom-Elliott looks like the password was different than in the setting gonna change it to that and i will let you know

                                      1 Reply Last reply Reply Quote 0
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