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Cannot Capture Image - Could Not Create File

Scheduled Pinned Locked Moved Solved
FOG Problems
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  • Z
    zclift15
    last edited by zclift15 Aug 29, 2019, 11:57 AM Aug 29, 2019, 5:42 PM

    Server: Debian 10
    Fog Version: 1.5.7
    Client: Win10
    Trying to capture a small base image from a laptop. Got this error message, not sure if previous posts will apply to me here so making my own thread.

    alt text

    alt text

    Its a brand new server so I’m still trying to work out the bugs

    1 Reply Last reply Reply Quote 0
    • Z
      zclift15
      last edited by Aug 29, 2019, 6:08 PM

      Update: Using Filezilla I accessed FTP and was not able to create a new directory, file, or move existing files

      1 Reply Last reply Reply Quote 0
      • G
        george1421 Moderator
        last edited by Aug 29, 2019, 6:09 PM

        It sounds like the linux user fogproject doesn’t have write access to /images directory. Possible dues to incorrect permissions on /images or /images/dev directory.

        My bet if you look in the fog server in /images/dev there will be a directory with the name that looks like a mac address. That is the raw data files captured form the source computer.

        The error message on the screen is where the source computer connects to the FOG server and issues an ftp move command to move the files from /images/dev/<mac_address> to /images/<image_name>

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

        Z 1 Reply Last reply Aug 29, 2019, 7:46 PM Reply Quote 0
        • Z
          zclift15 @george1421
          last edited by Aug 29, 2019, 7:46 PM

          @george1421 Thank you that solved my problem!

          1 Reply Last reply Reply Quote 0
          • D
            darkxeno
            last edited by Aug 30, 2019, 3:53 PM

            @george1421 I’m getting the same error however mine is telling me that the login is incorrect for fogproject This is a new install as my old server died. Whats the default password suppose to be for fogproject?

            Z 1 Reply Last reply Aug 30, 2019, 3:54 PM Reply Quote 0
            • Z
              zclift15 @darkxeno
              last edited by Aug 30, 2019, 3:54 PM

              @darkxeno You can find it in Fog Settings in the GUI

              D 1 Reply Last reply Aug 30, 2019, 3:54 PM Reply Quote 0
              • D
                darkxeno @zclift15
                last edited by Aug 30, 2019, 3:54 PM

                @zclift15 I see the password but the error suggests that the password is wrong

                T 1 Reply Last reply Aug 30, 2019, 4:23 PM Reply Quote 0
                • T
                  Tom Elliott @darkxeno
                  last edited by Aug 30, 2019, 4:23 PM

                  @darkxeno I saw something similar to this just this Tuesday.

                  My guesses, you’re password and user are perfectly fine, but the system will not allow you to log in with the fogproject user. This same mechanism that’s preventing you to logon to the machine is also forcing ftp to kick your session out.

                  To test, open a terminal, and run su - fogproject

                  Enter the fogproject users password if prompted.

                  You’ll see the message I’m referring too. I’m thinking preventing users from logging in with this user is also preventing use for ftp

                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                  D 1 Reply Last reply Aug 30, 2019, 5:22 PM Reply Quote 0
                  • D
                    darkxeno @Tom Elliott
                    last edited by Aug 30, 2019, 5:22 PM

                    @Tom-Elliott 2019-08-30_132237.png

                    Tom this is what I get when I try to logon with the fogproject account

                    T 1 Reply Last reply Aug 30, 2019, 6:03 PM Reply Quote 0
                    • T
                      Tom Elliott @darkxeno
                      last edited by Aug 30, 2019, 6:03 PM

                      @darkxeno if you edit /home/fogproject/.bashrc and remove the exit 1 from the file, hopefully you’ll be successful in capturing the image.

                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                      D 1 Reply Last reply Aug 30, 2019, 6:05 PM Reply Quote 0
                      • D
                        darkxeno @Tom Elliott
                        last edited by Aug 30, 2019, 6:05 PM

                        @Tom-Elliott I dont see .basgrc file in that directory I only see warnfogaccount.sh

                        T 1 Reply Last reply Aug 30, 2019, 6:10 PM Reply Quote 0
                        • T
                          Tom Elliott @darkxeno
                          last edited by Aug 30, 2019, 6:10 PM

                          @darkxeno it’s hidden. And it’s .bashrc

                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                          D 2 Replies Last reply Aug 30, 2019, 6:35 PM Reply Quote 0
                          • D
                            darkxeno @Tom Elliott
                            last edited by Aug 30, 2019, 6:35 PM

                            @Tom-Elliott it’s still giving me the same error tom

                            1 Reply Last reply Reply Quote 0
                            • D
                              darkxeno @Tom Elliott
                              last edited by Aug 30, 2019, 6:37 PM

                              @Tom-Elliott B688640A-4A90-42B9-BB23-B87F2A97CFB2.jpeg

                              D 1 Reply Last reply Aug 30, 2019, 6:38 PM Reply Quote 0
                              • D
                                darkxeno @darkxeno
                                last edited by Aug 30, 2019, 6:38 PM

                                @darkxeno EBB4EB8F-C811-47C3-B0C6-3A21B6F7815A.jpeg

                                T 1 Reply Last reply Aug 30, 2019, 6:42 PM Reply Quote 0
                                • T
                                  Tom Elliott @darkxeno
                                  last edited by Aug 30, 2019, 6:42 PM

                                  @darkxeno These pictures would’ve been helpful before.

                                  Now that you know what the fogproject user’s password actually is, can you go to your storage node in the GUI and ensure your password is set properly?

                                  I was under the impression your message was just like the start of this topic (ftp_put) not ftp_login.

                                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                  D 1 Reply Last reply Aug 30, 2019, 6:46 PM Reply Quote 0
                                  • D
                                    darkxeno @Tom Elliott
                                    last edited by Aug 30, 2019, 6:46 PM

                                    @Tom-Elliott looks like the password was different than in the setting gonna change it to that and i will let you know

                                    1 Reply Last reply Reply Quote 0
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