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FOG Network boot problem ACPI Error and IP Not Found

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  • C
    chris178
    last edited by Jun 5, 2019, 3:56 PM

    All,

    I have been trying to accomplish an inventory of a base image that I’m trying to upload to FOG. I get the initial FOG boot screen, select Perform Full Host Inventory and it will error out. I’ve also tried quick inventory and setup as well as the compatibility test. All selections result in the same error. Here is the image of the error as well as the information about the system I’m running and the host PC.

    Host PC: Lenovo m920q

    FOG Server: CentOS 7
    FOG version:1.4.4

    I have also set FOG so that it will ignore the ACPI errors but I’m still having an issue getting the IP address back after the PC reboots.

    20190604_142804.jpg

    1 Reply Last reply Reply Quote 0
    • G
      george1421 Moderator @chris178
      last edited by george1421 Jun 6, 2019, 4:49 PM Jun 6, 2019, 7:57 PM

      @chris178 First you will need to fix a bug in 1.4.4 where the built in kernel update program doesn’t work correctly.

      From the FOG server’s linux command prompt key in the following.
      sudo chmod -R 777 /var/www/fog/service/ipxe
      If that one errors out because path not found then run this one
      sudo chmod -R 777 /var/www/html/fog/service/ipxe

      once that is done, then in the Web UI go to Fog Configuration->Kernel Update. You will probably want to download 4.19.36 both the 64 bit and 32 bit versions.

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

      C 1 Reply Last reply Jun 6, 2019, 9:43 PM Reply Quote 1
      • A
        agray
        last edited by Jun 5, 2019, 4:03 PM

        Is your machine set to DHCP?
        If so you might need to boot into it and do an ip and dns flush.

        1 Reply Last reply Reply Quote 0
        • C
          chris178
          last edited by Jun 5, 2019, 4:03 PM

          ok thanks

          1 Reply Last reply Reply Quote 0
          • C
            chris178
            last edited by Jun 5, 2019, 4:10 PM

            Tried it. Didn’t work.

            A 1 Reply Last reply Jun 5, 2019, 6:25 PM Reply Quote 0
            • A
              agray @chris178
              last edited by Jun 5, 2019, 6:25 PM

              @chris178 Can you explain you set up to me a bit.

              C 1 Reply Last reply Jun 5, 2019, 7:11 PM Reply Quote 0
              • C
                chris178 @agray
                last edited by Jun 5, 2019, 7:11 PM

                @agray Still looking at DHCP settings and options. Looks like our options were reversed (66 and 67) (Win Server 2008). Hopefully this will fix it, but I need to test. I will update after I know more. Thanks.

                1 Reply Last reply Reply Quote 0
                • S
                  Sebastian Roth Moderator
                  last edited by Sebastian Roth Jun 5, 2019, 3:00 PM Jun 5, 2019, 9:00 PM

                  @chris178 said in FOG Network boot problem ACPI Error and IP Not Found:

                  FOG version:1.4.4

                  You are using a kind of old version and I guess the network interface card you have in the Lenovo m920q is simply not included in the kernel provided with your version of FOG.

                  Any chance you can update this setup or spin up a fresh new server with the current version of FOG?

                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                  C 1 Reply Last reply Jun 6, 2019, 2:47 PM Reply Quote 0
                  • S
                    Sebastian Roth Moderator
                    last edited by Sebastian Roth Jun 5, 2019, 3:03 PM Jun 5, 2019, 9:02 PM

                    Just cross linking this here: https://forums.fogproject.org/topic/13341/fog-registration-for-dell-optiplex-3630-errors

                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                    1 Reply Last reply Reply Quote 0
                    • C
                      chris178 @Sebastian Roth
                      last edited by Jun 6, 2019, 2:47 PM

                      @Sebastian-Roth Sure I can do that. Can you point me in the right direction to update the kernel? (Never done it before)I’ve already made a backup of the server so it shouldnt be an issue if something goes wrong.

                      G 1 Reply Last reply Jun 6, 2019, 7:57 PM Reply Quote 0
                      • G
                        george1421 Moderator @chris178
                        last edited by george1421 Jun 6, 2019, 4:49 PM Jun 6, 2019, 7:57 PM

                        @chris178 First you will need to fix a bug in 1.4.4 where the built in kernel update program doesn’t work correctly.

                        From the FOG server’s linux command prompt key in the following.
                        sudo chmod -R 777 /var/www/fog/service/ipxe
                        If that one errors out because path not found then run this one
                        sudo chmod -R 777 /var/www/html/fog/service/ipxe

                        once that is done, then in the Web UI go to Fog Configuration->Kernel Update. You will probably want to download 4.19.36 both the 64 bit and 32 bit versions.

                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                        C 1 Reply Last reply Jun 6, 2019, 9:43 PM Reply Quote 1
                        • C
                          chris178 @george1421
                          last edited by Jun 6, 2019, 9:43 PM

                          @george1421 ok I’ll give it a try. Thanks again.

                          1 Reply Last reply Reply Quote 0
                          • C
                            chris178
                            last edited by Jun 12, 2019, 3:10 PM

                            @george1421 Just wanted to let you know that I updated to the latest kernel as suggested and it worked! Not sure if anyone else has the same issue, but now we can image about 630 PCs! You guys rock!

                            1 Reply Last reply Reply Quote 1
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