Error when trying to capture an image?

[dwhite2206]

We are having an issue when trying to capture our first image after a new install. We are running ver 1.5.6.

Error returned: Type: 2, File:/var/www/html/fog/fogfty.class.php .
Line 464, Message: ftp_login(): Login incorrect., Host 10.16.20.2, Username: fogproject

How do we go about correcting this error?

[george1421]

Have you changed or messed with the linux user fog’s password or user account? Understand this is not the default web ui admin named fog, I’m talking about the linux service account by the same name. If so you may want to run through this tutorial to fix everything: https://forums.fogproject.org/topic/11203/resyncing-fog-s-service-account-password

Is 10.16.20.2 the IP address of your fog server?

[Quazz]

@george1421 Worth noting that on 1.5.6 the linux user account was changed from fog to fogproject

[dwhite2206]

Resyncing the fog service account password fixed my problem. Thanks, george1421!