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Error when trying to capture an image?

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FOG Problems
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  • D
    dwhite2206
    last edited by May 13, 2019, 5:24 PM

    We are having an issue when trying to capture our first image after a new install. We are running ver 1.5.6.

    Error returned: Type: 2, File:/var/www/html/fog/fogfty.class.php .
    Line 464, Message: ftp_login(): Login incorrect., Host 10.16.20.2, Username: fogproject

    How do we go about correcting this error?
    Error.jpg

    1 Reply Last reply Reply Quote 0
    • G
      george1421 Moderator
      last edited by george1421 May 13, 2019, 11:52 AM May 13, 2019, 5:51 PM

      Have you changed or messed with the linux user fog’s password or user account? Understand this is not the default web ui admin named fog, I’m talking about the linux service account by the same name. If so you may want to run through this tutorial to fix everything: https://forums.fogproject.org/topic/11203/resyncing-fog-s-service-account-password

      Is 10.16.20.2 the IP address of your fog server?

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

      Q 1 Reply Last reply May 14, 2019, 9:50 AM Reply Quote 1
      • Q
        Quazz Moderator @george1421
        last edited by May 14, 2019, 9:50 AM

        @george1421 Worth noting that on 1.5.6 the linux user account was changed from fog to fogproject

        1 Reply Last reply Reply Quote 1
        • D
          dwhite2206
          last edited by May 14, 2019, 3:10 PM

          Resyncing the fog service account password fixed my problem. Thanks, george1421!

          1 Reply Last reply Reply Quote 0
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