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Unable to upload file

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FOG Problems
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  • B
    BryceZ
    last edited by Apr 17, 2013, 5:16 PM

    That actually looks like an FTP issue to me. The FOG web server FTP’s the MAC specific boot file to the TFTP server when creating a task. If you’ve changed the password or permissions on the TFTP server, or have a firewall blocking FTP, or the FTP service isn’t running, then you won’t be able to add those files.

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    • B
      Buddy
      last edited by Apr 17, 2013, 6:03 PM

      Ok I turned off firewall (I forgot about that - thanks).
      No passwords have been changed
      TFTP server is running (verified that) - settings attached
      Now the MAC specific part - is that look at the server nic or the client nic. This is a VM do you think that could be messing with it?

      [url=“/_imported_xf_attachments/0/298_ScreenShot003.png?:”]ScreenShot003.png[/url]

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      • B
        BryceZ
        last edited by Apr 17, 2013, 6:30 PM

        When a task is created in FOG the web server creates a small boot file for the client using the client’s MAC address as the file name. The web server uses FTP to push that file onto the TFTP server so that when the client PXE boots it will look through all the files on the TFTP server and grab the one with it’s MAC address in the name. If no MAC address specific file is on the TFTP server then the client uses the default file. The MAC specific file contains the task information, so if the file isn’t there then the client won’t realize that it has a task.

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        • B
          Buddy
          last edited by Apr 17, 2013, 8:38 PM

          I see so that wouldn’t have an effect on it being virtual then. Any thing in particular I can look for in the TFTP part beside the file I attached?

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          • B
            BryceZ
            last edited by Apr 17, 2013, 9:00 PM

            Are the fog username and password correct in FOG Settings ([URL=‘https://fog.classroom.ohio-state.edu/management/index.php?node=about&sub=settings’]http://<YOUR FOG SERVER>/management/index.php?node=about&sub=settings[/URL] FOG_TFTP_FTP_USERNAME and FOG_TFTP_FTP_PASSWORD)? This is referring to the user account on the server, not the user account on the FOG web console. This is the account that is used to FTP the files. If the account exists, and the settings are correct, and you’re still having problems with creating tasks, then I’d say check that the FTP service is running:
            [CODE]/etc/init.d/vsftpd status[/CODE]

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            • B
              Buddy
              last edited by Apr 17, 2013, 10:11 PM

              The FOG_TFTP_FTP_USERNAME and FOG_TFTP_FTP_PASSWORD look correct - I attached a screen shot. FTP service is running. The username on the machine that I made is “fog”.

              [url=“/_imported_xf_attachments/0/299_ScreenShot006.png?:”]ScreenShot006.png[/url][url=“/_imported_xf_attachments/0/300_ScreenShot007.png?:”]ScreenShot007.png[/url]

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              • B
                BryceZ
                last edited by Apr 18, 2013, 12:25 PM

                Are you able to connect via FTP?

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                • B
                  Buddy
                  last edited by Apr 18, 2013, 12:42 PM

                  Yep

                  [url=“/_imported_xf_attachments/0/301_ScreenShot008.png?:”]ScreenShot008.png[/url]

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                  • B
                    Buddy
                    last edited by Apr 18, 2013, 12:59 PM

                    I am also able to navigate to the /images and see them all via FTP.

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                    • B
                      BryceZ
                      last edited by Apr 18, 2013, 1:36 PM

                      Does the fog account have write permissions to that directory?

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                      • B
                        Buddy
                        last edited by Apr 18, 2013, 2:03 PM

                        Ok fixed it. I just re-ran the installer over the install. Then went back and made sure my Database passwords were in the config file. It seems to work fine now. I am having severe throughput problems with this though. Looks to me though it is a ubuntu running as a VM thing though not part of FOG.

                        Thank you for your help.

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