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    Apache2 error-Won't download-We're DOWN :(

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    FOG Problems
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    • Tom ElliottT
      Tom Elliott @Dee
      last edited by

      @Dee Then you may need to put the picture on an image sharing site. Something like imgur could work.

      When you have errors from the GUI (and many backend areas) you can get them from:

      redhat based:
      /var/log/php-fpm/www-error.log
      or
      /var/log/httpd/error_log

      Debian based:
      /var/log/apache2/error.log

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

      D 1 Reply Last reply Reply Quote 0
      • D
        Dee @Tom Elliott
        last edited by

        https://imgur.com/a/rxhfZxu
        These images are a bit bigger so you can see more.

        1 Reply Last reply Reply Quote 0
        • D
          Dee
          last edited by

          https://imgur.com/a/rxhfZxu

          1 Reply Last reply Reply Quote 0
          • S
            Sebastian Roth Moderator
            last edited by

            @Dee I guess you have a a fair amount of clients and maybe also storage nodes. All talking to the FOG server and causing too much load so other requests time out.

            We have adjusted some values and fixed other related things in version 1.5.5 so might want to update and see if that helps.

            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

            D 2 Replies Last reply Reply Quote 0
            • D
              Dee @Sebastian Roth
              last edited by

              @Sebastian-Roth I’ll do that tomorrow morning. Guess if that works I’ll start researching how to get Debian (Virtual server) to see another drive so I can change the /home/image directory to another hard terabyte drive. Thanks Sebastian!

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              • D
                Dee @Sebastian Roth
                last edited by

                @Sebastian-Roth There were 7 computers scheduled to download image which shouldn’t be too many. OK I downloaded the file fog_1.5.5.tar.gz and it’s in my Downloads file. Just wanting to make sure this is the correct commands since I’m not thinking straight right now.
                cd /Downloads
                tar -xzf fog_1.5.5.tar.gz (or do I need to add the v in there?
                /installfog.sh

                Is that all there is?

                Can I delete the old tar files safely?
                Any other files you suggest removing to increase space?

                Q 1 Reply Last reply Reply Quote 0
                • Q
                  Quazz Moderator @Dee
                  last edited by Sebastian Roth

                  @Dee You can delete old tar files safely.

                  You have to enter the bin directory after extraction (before ./installfog.sh)

                  So:

                  cd Downloads
                  tar -xzf fog_1.5.5.tar.gz 
                  cd fog_1.5.5/bin
                  ./installfog.sh
                  

                  the v parameter for tar stands for ‘Verbose’ and is always optional. (prints more info to screen)

                  FOG creates backups in /home for every upgrade (both web files and DB backup), so you could clear out those files (or to be safe move them off your server to a storage system somewhere)

                  Double check your /images/dev folder for stray unfinished capture sessions (the folders will be named to the MAC address of the device in question)

                  D 2 Replies Last reply Reply Quote 0
                  • D
                    Dee @Quazz
                    last edited by

                    @Quazz Thanks Quazz. Will delete two and older files before upgrading.

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                    • D
                      Dee @Quazz
                      last edited by

                      @Quazz Is it also safe to delete:
                      /homefog_web_1.3.5.BACKUP
                      /homefog_web_1.3.0.BACKUP
                      /homefog_web_1.4.2.BACKUP
                      if I keep the latest one /homefog_web_1.5.4.BACKUP?

                      It would be nice if there was something in the Forum about what files can safely be removed unless I missed it.

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                      • S
                        Sebastian Roth Moderator
                        last edited by

                        @Dee said in Apache2 error-Won't download-We're DOWN 😞:

                        It would be nice if there was something in the Forum about what files can safely be removed unless I missed it.

                        It all depends. Never know if you need files from 1.4.2 at some point. I suppose you don’t, there should be no need to keep but I don’t want to phrase this as an official statement. Take a look at the folders and decide yourself if you think you might need those later on.

                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                        D 1 Reply Last reply Reply Quote 0
                        • D
                          Dee @Sebastian Roth
                          last edited by

                          @Sebastian-Roth Thanks! That saves a lot of space so I can upgrade from 1.5.4.

                          1 Reply Last reply Reply Quote 0
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