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    Apache2 error-Won't download-We're DOWN :(

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    FOG Problems
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    • Tom ElliottT
      Tom Elliott
      last edited by

      We need information.

      The picture you uploaded didn’t complete uploading. (Hint, make sure you’re on a full screen browser, paste in the picture. On the right pain is a “preview”. Post/submit the posting when the image has appeared on the right hand window.

      What version of fog?
      What OS?
      What error are you seeing. “Apache 2 error - won’t download -we’re down” doesn’t really tell us anything.

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

      1 Reply Last reply Reply Quote 2
      • D
        Dee
        last edited by

        @Tom-Elliott running version: 1.5.4 on Linux Debian 8
        It won’t take the uploads request entry too large. Something went wrong with parsing server response.
        ![0_1544465050311_i601.JPG](Uploading 100%)

        Tom ElliottT 1 Reply Last reply Reply Quote 0
        • Tom ElliottT
          Tom Elliott @Dee
          last edited by

          @Dee Then you may need to put the picture on an image sharing site. Something like imgur could work.

          When you have errors from the GUI (and many backend areas) you can get them from:

          redhat based:
          /var/log/php-fpm/www-error.log
          or
          /var/log/httpd/error_log

          Debian based:
          /var/log/apache2/error.log

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

          D 1 Reply Last reply Reply Quote 0
          • D
            Dee @Tom Elliott
            last edited by

            https://imgur.com/a/rxhfZxu
            These images are a bit bigger so you can see more.

            1 Reply Last reply Reply Quote 0
            • D
              Dee
              last edited by

              https://imgur.com/a/rxhfZxu

              1 Reply Last reply Reply Quote 0
              • S
                Sebastian Roth Moderator
                last edited by

                @Dee I guess you have a a fair amount of clients and maybe also storage nodes. All talking to the FOG server and causing too much load so other requests time out.

                We have adjusted some values and fixed other related things in version 1.5.5 so might want to update and see if that helps.

                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                D 2 Replies Last reply Reply Quote 0
                • D
                  Dee @Sebastian Roth
                  last edited by

                  @Sebastian-Roth I’ll do that tomorrow morning. Guess if that works I’ll start researching how to get Debian (Virtual server) to see another drive so I can change the /home/image directory to another hard terabyte drive. Thanks Sebastian!

                  1 Reply Last reply Reply Quote 0
                  • D
                    Dee @Sebastian Roth
                    last edited by

                    @Sebastian-Roth There were 7 computers scheduled to download image which shouldn’t be too many. OK I downloaded the file fog_1.5.5.tar.gz and it’s in my Downloads file. Just wanting to make sure this is the correct commands since I’m not thinking straight right now.
                    cd /Downloads
                    tar -xzf fog_1.5.5.tar.gz (or do I need to add the v in there?
                    /installfog.sh

                    Is that all there is?

                    Can I delete the old tar files safely?
                    Any other files you suggest removing to increase space?

                    Q 1 Reply Last reply Reply Quote 0
                    • Q
                      Quazz Moderator @Dee
                      last edited by Sebastian Roth

                      @Dee You can delete old tar files safely.

                      You have to enter the bin directory after extraction (before ./installfog.sh)

                      So:

                      cd Downloads
                      tar -xzf fog_1.5.5.tar.gz 
                      cd fog_1.5.5/bin
                      ./installfog.sh
                      

                      the v parameter for tar stands for ‘Verbose’ and is always optional. (prints more info to screen)

                      FOG creates backups in /home for every upgrade (both web files and DB backup), so you could clear out those files (or to be safe move them off your server to a storage system somewhere)

                      Double check your /images/dev folder for stray unfinished capture sessions (the folders will be named to the MAC address of the device in question)

                      D 2 Replies Last reply Reply Quote 0
                      • D
                        Dee @Quazz
                        last edited by

                        @Quazz Thanks Quazz. Will delete two and older files before upgrading.

                        1 Reply Last reply Reply Quote 0
                        • D
                          Dee @Quazz
                          last edited by

                          @Quazz Is it also safe to delete:
                          /homefog_web_1.3.5.BACKUP
                          /homefog_web_1.3.0.BACKUP
                          /homefog_web_1.4.2.BACKUP
                          if I keep the latest one /homefog_web_1.5.4.BACKUP?

                          It would be nice if there was something in the Forum about what files can safely be removed unless I missed it.

                          1 Reply Last reply Reply Quote 0
                          • S
                            Sebastian Roth Moderator
                            last edited by

                            @Dee said in Apache2 error-Won't download-We're DOWN 😞:

                            It would be nice if there was something in the Forum about what files can safely be removed unless I missed it.

                            It all depends. Never know if you need files from 1.4.2 at some point. I suppose you don’t, there should be no need to keep but I don’t want to phrase this as an official statement. Take a look at the folders and decide yourself if you think you might need those later on.

                            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                            D 1 Reply Last reply Reply Quote 0
                            • D
                              Dee @Sebastian Roth
                              last edited by

                              @Sebastian-Roth Thanks! That saves a lot of space so I can upgrade from 1.5.4.

                              1 Reply Last reply Reply Quote 0
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