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    Dell Precision Tower 5820 - FlexBay MiniSAS PCIe NVMe SSD not recognized

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    • Q
      Quazz Moderator
      last edited by

      Because they’re marked as ODD, they might be on a different controller altogether and possibly with more limited functionality too.

      1 Reply Last reply Reply Quote 1
      • H
        hlalex
        last edited by

        @matijn I actually did not have issues with the ODD ports (when used with 2.5 SSDs), they connect the two SATA ports on our 5820s. The two FlexBay ports are connected to PCIE0 and PCIE1, which are a mini-sas type connector (pic below). I can’t remember if I tried moving the flexbay NVMe to the standard hot swap bays, but I don’t believe I did.

        0_1538759332606_PCIE ports.jpg

        george1421G 1 Reply Last reply Reply Quote 0
        • george1421G
          george1421 Moderator @hlalex
          last edited by

          @hlalex This is all great info guys. Thank you.

          Its hard without having the hardware in hand for the developers to find out what’s missing. Seeing is better than trying to imagine what things look like.

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

          H 1 Reply Last reply Reply Quote 0
          • M
            matijn @george1421
            last edited by matijn

            @george14210_1539003756774_hardware-id-5820.jpg

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            • H
              hlalex @george1421
              last edited by

              @george1421 I got another system with the flex bay adapter via mini-sas port (Precision 7820). I was able to persuade the owner of said system to let me borrow the flex bay adapter for testing Fog. I now have a 5820 installed with the flex bay if you have any tests you would like to run

              george1421G 1 Reply Last reply Reply Quote 0
              • george1421G
                george1421 Moderator @hlalex
                last edited by

                @hlalex So how does this flex bay adapter interface with the mobo? Is it via the connectors mentioned below?

                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                H 1 Reply Last reply Reply Quote 0
                • H
                  hlalex @george1421
                  last edited by hlalex

                  @george1421 Ok, so the NVMe drive fits into a proprietary carrier, which then slides into a 3.5" SAS adapter (pics below). That slides into one of the two top hot swap bays on the 5820. The backplane on those bays connects to the MoBo via mini-SAS headers that Dell labels PCIe0 & PCIe1 (previous post).
                  EDIT: Forgot to mention, Windows recognizes the disk as @Matijn posted (PC400 NVMe SK hynix…). Not sure where to look for information on the actual hardware connection. Also, If i plug the 3.5" adapter into one of the bottom hotswap ports (SATA/SAS MoBo connection) it is not recognized at all.
                  0_1539954892990_IMG_20180808_153626.jpg 0_1539954937304_IMG_20180808_153651.jpg

                  george1421G 1 Reply Last reply Reply Quote 0
                  • george1421G
                    george1421 Moderator @hlalex
                    last edited by

                    @hlalex Those pictures are very helpful. I still have the question on how does this carrier connect into the motherboard or is it via a sas riser card?

                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                    H 1 Reply Last reply Reply Quote 0
                    • H
                      hlalex @george1421
                      last edited by hlalex

                      @george1421 It connects directly to the MoBo beside the CPU slot, I posted a pic of the PCIE headers ~7 posts back.

                      0_1539963218113_IMG_20181019_112104839.jpg

                      george1421G 1 Reply Last reply Reply Quote 0
                      • george1421G
                        george1421 Moderator @hlalex
                        last edited by george1421

                        @hlalex ok thank you for the clarity. Between your pictures and a few Dell youtube videos I understand how everything plugs in.

                        I’ve been trying to think of a solution to get us where we need to be. I’m wondering if you have time, can you install fedora 28 on that workstation? Then upgrade the kernel to 4.18.x if its not already there? https://fedoraproject.org/wiki/Kernel

                        If this works with fedora 28 and linux kernel 4.18.x then maybe we can reverse engineer what is missing. We’ll need you to run the same collection scripts you had before because that collected exactly what we needed. If it works the only additional output would be a lsmod command to find out what modules were currently loaded.

                        If you did not want to write to the nvme disks, installing fedora on a sata disk would also work as long as the nvme tray disk is installed and detected by the OS.

                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                        M 1 Reply Last reply Reply Quote 0
                        • M
                          matijn @george1421
                          last edited by matijn

                          This post is deleted!
                          george1421G 1 Reply Last reply Reply Quote 0
                          • george1421G
                            george1421 Moderator @matijn
                            last edited by

                            @matijn OK I’ve read your post 6 times and I don’t understand what you are saying. Sorry I feel I need more coffee this morning.

                            Are you saying that the latest FOG kernel at 4.18.11 works with this flexbay NVMe?

                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                            H 2 Replies Last reply Reply Quote 0
                            • P
                              Padcotton
                              last edited by

                              Haha, so many questions here.
                              And so little answers. Its actually rather funny how long this whole conversation has been going for.
                              Good luck in figuring this out !

                              1 Reply Last reply Reply Quote 0
                              • H
                                hlalex @george1421
                                last edited by

                                @george1421 Sorry for the delay, I had a drive fail in an array that has been taking up a lot of my time trying.

                                I missed @matijn’s last post and it has been deleted now… I will try to get those logs uploaded today.

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                                • H
                                  hlalex @george1421
                                  last edited by

                                  @george1421 Ok, I have tried both the live installer and net installer for F28. Both methods detect the drive during the installation process. After the reboot, I get dumped to a dracut shell complaining that /dev/mapper/xxx root and swap does not exist.

                                  george1421G 1 Reply Last reply Reply Quote 0
                                  • george1421G
                                    george1421 Moderator @hlalex
                                    last edited by

                                    @hlalex Oh so close. Are you installing to the flexbay nvme or a sata disk? Its promising that FC28 sees the disk. We just need to find out what module its loading. When you run some installers, when in installer mode you can press alt-f2 or crlt-f2 to open a new console window to see what is going on in the background. From your error it sounds like the proper driver isn’t loaded into the boot partition for FC28 to see the disk. (but that is only a guess)

                                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                                    H 2 Replies Last reply Reply Quote 0
                                    • H
                                      hlalex @george1421
                                      last edited by

                                      @george1421 I am attempting to install directly to the NVMe flexbay. To rule out any extraneous variables I am going back to the F27 4.13.9-300 Live install that was previously working with this drive arrangement. If it installs and boots, then I will try upgrading to F28 and pull logs. Then I will go back to trying to get logs for F28.

                                      1 Reply Last reply Reply Quote 1
                                      • H
                                        hlalex @george1421
                                        last edited by hlalex

                                        @george1421 Ok, F27 still installs and boots fine. When upgrading to F28, it fails to reboot and drops to a shell (:/#).

                                        blkid returns:

                                        [  989.751061] Buffer I/O error on dev dm-0, logical block 13107184, async page read
                                        [  989.751677] Buffer I/O error on dev dm-1, logical block 4092912, async page read
                                        

                                        lsmod gives:

                                        Module                     Size    Used By
                                        hid_apple                 16384    0
                                        nouveau                 2187264    1
                                        video                     45056    1 nouveau
                                        mxm_wmi                   16384    1 nouveau
                                        i2c_algo_bit              16384    1 nouveau
                                        drm_kms_helper           196608    1 nouveau
                                        ttm                      126976    1 nouveau
                                        drm                      475136    4 drm_kms_helper,ttm,nouveau 
                                        e1000e                   282624    0 
                                        nvme                      36864    1 
                                        crc32c_intel              24576    0 
                                        nvme_core                 81920    3 nvme
                                        serio_raw                 16384    0 
                                        wmi                       28672    2 mxm_wmi,nouveau 
                                        uas                       69632    1 uas
                                        

                                        journalctl | grep -i error :

                                        kernel: print_req_error: I/O error, dev nvme0n1, sector 34844272
                                        kernel: Buffer I/O error on dev dm-1, logical block 4092878, async page read 
                                        # multiple iterations of ^ this error with different block #'s & dm-1/dm-0
                                        systemd-fschk[564]: fsck: error 2 (No such file or directory) while executing fsck.ext2 for /dev/mapper/fedora-root
                                        mount[569]: mount: /systoot: wrong fs type, bad option, bad superblock on /dev/mapper/fedora-root, missing codepage or helper program, or other error.
                                        

                                        EDIT: Installing F28 to SATA drive now. I will pull logs and upload them when finished.

                                        george1421G 1 Reply Last reply Reply Quote 0
                                        • H
                                          hlalex
                                          last edited by

                                          F28_4.18.16-200 running from SATA drive, does not detect NVMe with lsblk or blkid…

                                          4.18.16-200.fc28.x86_64.log
                                          4.18.16-200.fc28.x86_64_lsmod.log

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                                          • george1421G
                                            george1421 Moderator @hlalex
                                            last edited by

                                            @hlalex said in Dell Precision Tower 5820 - FlexBay MiniSAS PCIe NVMe SSD not recognized:

                                            Ok, F27 still installs and boots fine. When upgrading to F28, it fails to reboot and drops to a shell

                                            So is these results form FC27 or FC28. I looked at the modules listed and they are found in your FC28. I still don’t understand why its working in FC27 and equally confusing why when you install on sata it doesn’t see the nvme drive, but the installer does. This IS a strange bit of hardware you have.

                                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                                            H 1 Reply Last reply Reply Quote 0
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