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Dell Precision Tower 5820 - FlexBay MiniSAS PCIe NVMe SSD not recognized

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  • M
    matijn
    last edited by matijn Oct 4, 2018, 12:44 AM Oct 4, 2018, 6:44 AM

    @hlalex FOG seems to work when NVMe’s not plugged in ODD sata ports / Dell 8520.

    0_1538635426090_dell-5820-sata-ports.jpg

    N I C E

    G 1 Reply Last reply Oct 4, 2018, 12:06 PM Reply Quote 1
    • G
      george1421 Moderator @matijn
      last edited by Oct 4, 2018, 12:06 PM

      @matijn Thank you for providing feedback on this issue, since it has been driving us crazy not having the hardware on hand.

      Just so I understand the picture here. FOG Images OK when connected to the sata ports as listed in the picture? Again for clarity the picture above shows a working solution?

      I take it the ODD sata ports are the special new data ports? From within windows, can you tell what hardware ID is associated with those ODD ports? I feel that the linux kernel is missing a needed driver, but we can’t seem to identify it.

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

      M 2 Replies Last reply Oct 4, 2018, 12:52 PM Reply Quote 0
      • M
        matijn @george1421
        last edited by matijn Oct 4, 2018, 6:58 AM Oct 4, 2018, 12:52 PM

        @george1421
        What I understand, out of dell 5820 owners manual:
        https://topics-cdn.dell.com/pdf/precision-5820-workstation_owners-manual2_en-us.pdf

        ODD is Optical Disk Drive. Maybe wrong assembly.
        I can confirm, capture and deploy task, no issue. OK.
        I will update this on the hardware id question…

        1 Reply Last reply Reply Quote 1
        • Q
          Quazz Moderator
          last edited by Oct 4, 2018, 2:19 PM

          Because they’re marked as ODD, they might be on a different controller altogether and possibly with more limited functionality too.

          1 Reply Last reply Reply Quote 1
          • H
            hlalex
            last edited by Oct 5, 2018, 5:26 PM

            @matijn I actually did not have issues with the ODD ports (when used with 2.5 SSDs), they connect the two SATA ports on our 5820s. The two FlexBay ports are connected to PCIE0 and PCIE1, which are a mini-sas type connector (pic below). I can’t remember if I tried moving the flexbay NVMe to the standard hot swap bays, but I don’t believe I did.

            0_1538759332606_PCIE ports.jpg

            G 1 Reply Last reply Oct 5, 2018, 6:37 PM Reply Quote 0
            • G
              george1421 Moderator @hlalex
              last edited by Oct 5, 2018, 6:37 PM

              @hlalex This is all great info guys. Thank you.

              Its hard without having the hardware in hand for the developers to find out what’s missing. Seeing is better than trying to imagine what things look like.

              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

              H 1 Reply Last reply Oct 19, 2018, 12:45 PM Reply Quote 0
              • M
                matijn @george1421
                last edited by matijn Oct 8, 2018, 7:02 AM Oct 8, 2018, 1:01 PM

                @george14210_1539003756774_hardware-id-5820.jpg

                1 Reply Last reply Reply Quote 0
                • H
                  hlalex @george1421
                  last edited by Oct 19, 2018, 12:45 PM

                  @george1421 I got another system with the flex bay adapter via mini-sas port (Precision 7820). I was able to persuade the owner of said system to let me borrow the flex bay adapter for testing Fog. I now have a 5820 installed with the flex bay if you have any tests you would like to run

                  G 1 Reply Last reply Oct 19, 2018, 12:59 PM Reply Quote 0
                  • G
                    george1421 Moderator @hlalex
                    last edited by Oct 19, 2018, 12:59 PM

                    @hlalex So how does this flex bay adapter interface with the mobo? Is it via the connectors mentioned below?

                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                    H 1 Reply Last reply Oct 19, 2018, 1:16 PM Reply Quote 0
                    • H
                      hlalex @george1421
                      last edited by hlalex Oct 19, 2018, 7:30 AM Oct 19, 2018, 1:16 PM

                      @george1421 Ok, so the NVMe drive fits into a proprietary carrier, which then slides into a 3.5" SAS adapter (pics below). That slides into one of the two top hot swap bays on the 5820. The backplane on those bays connects to the MoBo via mini-SAS headers that Dell labels PCIe0 & PCIe1 (previous post).
                      EDIT: Forgot to mention, Windows recognizes the disk as @Matijn posted (PC400 NVMe SK hynix…). Not sure where to look for information on the actual hardware connection. Also, If i plug the 3.5" adapter into one of the bottom hotswap ports (SATA/SAS MoBo connection) it is not recognized at all.
                      0_1539954892990_IMG_20180808_153626.jpg 0_1539954937304_IMG_20180808_153651.jpg

                      G 1 Reply Last reply Oct 19, 2018, 3:15 PM Reply Quote 0
                      • G
                        george1421 Moderator @hlalex
                        last edited by Oct 19, 2018, 3:15 PM

                        @hlalex Those pictures are very helpful. I still have the question on how does this carrier connect into the motherboard or is it via a sas riser card?

                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                        H 1 Reply Last reply Oct 19, 2018, 3:34 PM Reply Quote 0
                        • H
                          hlalex @george1421
                          last edited by hlalex Oct 19, 2018, 9:35 AM Oct 19, 2018, 3:34 PM

                          @george1421 It connects directly to the MoBo beside the CPU slot, I posted a pic of the PCIE headers ~7 posts back.

                          0_1539963218113_IMG_20181019_112104839.jpg

                          G 1 Reply Last reply Oct 19, 2018, 5:22 PM Reply Quote 0
                          • G
                            george1421 Moderator @hlalex
                            last edited by george1421 Oct 19, 2018, 11:36 AM Oct 19, 2018, 5:22 PM

                            @hlalex ok thank you for the clarity. Between your pictures and a few Dell youtube videos I understand how everything plugs in.

                            I’ve been trying to think of a solution to get us where we need to be. I’m wondering if you have time, can you install fedora 28 on that workstation? Then upgrade the kernel to 4.18.x if its not already there? https://fedoraproject.org/wiki/Kernel

                            If this works with fedora 28 and linux kernel 4.18.x then maybe we can reverse engineer what is missing. We’ll need you to run the same collection scripts you had before because that collected exactly what we needed. If it works the only additional output would be a lsmod command to find out what modules were currently loaded.

                            If you did not want to write to the nvme disks, installing fedora on a sata disk would also work as long as the nvme tray disk is installed and detected by the OS.

                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                            M 1 Reply Last reply Oct 23, 2018, 7:56 AM Reply Quote 0
                            • M
                              matijn @george1421
                              last edited by matijn Oct 23, 2018, 6:35 AM Oct 23, 2018, 7:56 AM

                              This post is deleted!
                              G 1 Reply Last reply Oct 23, 2018, 11:39 AM Reply Quote 0
                              • G
                                george1421 Moderator @matijn
                                last edited by Oct 23, 2018, 11:39 AM

                                @matijn OK I’ve read your post 6 times and I don’t understand what you are saying. Sorry I feel I need more coffee this morning.

                                Are you saying that the latest FOG kernel at 4.18.11 works with this flexbay NVMe?

                                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                                H 2 Replies Last reply Oct 23, 2018, 1:15 PM Reply Quote 0
                                • P
                                  Padcotton
                                  last edited by Oct 23, 2018, 1:00 PM

                                  Haha, so many questions here.
                                  And so little answers. Its actually rather funny how long this whole conversation has been going for.
                                  Good luck in figuring this out !

                                  1 Reply Last reply Reply Quote 0
                                  • H
                                    hlalex @george1421
                                    last edited by Oct 23, 2018, 1:15 PM

                                    @george1421 Sorry for the delay, I had a drive fail in an array that has been taking up a lot of my time trying.

                                    I missed @matijn’s last post and it has been deleted now… I will try to get those logs uploaded today.

                                    1 Reply Last reply Reply Quote 0
                                    • H
                                      hlalex @george1421
                                      last edited by Oct 23, 2018, 3:51 PM

                                      @george1421 Ok, I have tried both the live installer and net installer for F28. Both methods detect the drive during the installation process. After the reboot, I get dumped to a dracut shell complaining that /dev/mapper/xxx root and swap does not exist.

                                      G 1 Reply Last reply Oct 23, 2018, 4:41 PM Reply Quote 0
                                      • G
                                        george1421 Moderator @hlalex
                                        last edited by Oct 23, 2018, 4:41 PM

                                        @hlalex Oh so close. Are you installing to the flexbay nvme or a sata disk? Its promising that FC28 sees the disk. We just need to find out what module its loading. When you run some installers, when in installer mode you can press alt-f2 or crlt-f2 to open a new console window to see what is going on in the background. From your error it sounds like the proper driver isn’t loaded into the boot partition for FC28 to see the disk. (but that is only a guess)

                                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                                        H 2 Replies Last reply Oct 24, 2018, 12:08 PM Reply Quote 0
                                        • H
                                          hlalex @george1421
                                          last edited by Oct 24, 2018, 12:08 PM

                                          @george1421 I am attempting to install directly to the NVMe flexbay. To rule out any extraneous variables I am going back to the F27 4.13.9-300 Live install that was previously working with this drive arrangement. If it installs and boots, then I will try upgrading to F28 and pull logs. Then I will go back to trying to get logs for F28.

                                          1 Reply Last reply Reply Quote 1
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