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I don't see some hosts

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FOG Problems
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  • L
    LaurentB
    last edited by Jun 27, 2018, 7:15 AM

    don’t worry @Sebastian-Roth you are already very nice to help me !!!

    Here the result :

    mysql> DELETE FROM hostMAC WHERE hmMAC LIKE '%00:09:0F%';
    Query OK, 2 rows affected (0.00 sec)
    
    mysql> SELECT hmID,hmHostID,hmMAC,hmPending,hmPrimary FROM hostMAC WHERE hmHostID = 5;
    +------+----------+-------------------+-----------+-----------+
    | hmID | hmHostID | hmMAC             | hmPending | hmPrimary |
    +------+----------+-------------------+-----------+-----------+
    |   10 |        5 | 58:82:a8:92:b1:bf |           | 1         |
    | 2413 |        5 | 18:60:24:48:df:c6 | 1         | 0         |
    | 2414 |        5 | 88:b1:11:2a:50:9a | 1         | 0         |
    | 2415 |        5 | 88:b1:11:2a:50:9d | 1         | 0         |
    | 2416 |        5 | 88:b1:11:2a:50:99 | 1         | 0         |
    | 2418 |        5 | ec:8e:b5:a4:5e:a3 | 1         | 0         |
    | 2419 |        5 | 00:50:b6:78:8a:9a | 1         | 0         |
    | 2420 |        5 | e4:b3:18:d0:7a:51 | 1         | 0         |
    | 2421 |        5 | e6:b3:18:d0:7a:50 | 1         | 0         |
    | 2422 |        5 | e4:b3:18:d0:7a:50 | 1         | 0         |
    +------+----------+-------------------+-----------+-----------+
    10 rows in set (0.00 sec)
    
    mysql> exit
    
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    • S
      Sebastian Roth Moderator
      last edited by Jun 27, 2018, 7:57 PM

      @LaurentB I am really wondering about all those different MAC addresses for this host. Does it have that many ethernet/wireless interfaces?

      Now that you have blacklisted the MACs and cleared the database what do you get from the fog-client logs?

      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

      1 Reply Last reply Reply Quote 0
      • L
        LaurentB
        last edited by Sep 7, 2018, 10:02 AM

        Hi !!! I’m back after 2 months … (including 1 of vacation after all) and I start working on Fog again…

        Still have the same problem on various computer 😞

        I’m sure the problem comes from Forticlient because I did the following test 2 times with the same result :

        • FOG is allready in a computer with Forticlient BUT i don’t see it in my hosts
        • I remove Forticlient
        • i reboot the computer
        • MAGIC, my computer appear in the pendings hosts… i try to deploy an application and it works perfectly…
        • After a reboot i can still see the computer in my hosts
        • i made a fresh install of Forticlient and made a reboot
        • i see the client in my hosts BUT it was offline with the red sign “Connection time out”

        And so I can not use snappins because the server no longer sees the client ! ;( ;( ;(

        For desktops no problem but for laptops they all have the forticlient …

        @Sebastian-Roth / @Quazz / @Wayne-Workman if you have any ideas it could help me ! 😄

        W 1 Reply Last reply Sep 7, 2018, 12:36 PM Reply Quote 0
        • W
          Wayne Workman @LaurentB
          last edited by Sep 7, 2018, 12:36 PM

          @LaurentB said in I don't see some hosts:

          see the client in my hosts BUT it was offline with the red sign “Connection time out”

          Just a comment on that, the red dot just means pings to that host are not working. This does not mean the FOG Client is not working. Often, I have had the red dot and the FOG Client works just fine.

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
          Daily Clean Installation Results:
          https://fogtesting.fogproject.us/
          FOG Reporting:
          https://fog-external-reporting-results.fogproject.us/

          L 1 Reply Last reply Sep 7, 2018, 12:41 PM Reply Quote 0
          • L
            LaurentB @Wayne Workman
            last edited by Sep 7, 2018, 12:41 PM

            @Wayne-Workman said in I don't see some hosts:

            @LaurentB said in I don't see some hosts:

            see the client in my hosts BUT it was offline with the red sign “Connection time out”

            Just a comment on that, the red dot just means pings to that host are not working. This does not mean the FOG Client is not working. Often, I have had the red dot and the FOG Client works just fine.

            I explain myself badly (sorry i’m French and my english is not perfect !) but i’m agree with that !
            The client works fine but i have a communication problem between client/serveur (because of Forticlient).

            W 1 Reply Last reply Sep 7, 2018, 2:41 PM Reply Quote 0
            • W
              Wayne Workman @LaurentB
              last edited by Sep 7, 2018, 2:41 PM

              @LaurentB Has anyone suggested figuring out how to create an exception for the FOG Client inside of forticlient? This is going to be what needs done, since you have determined that forticlient is what’s preventing the FOG Client from working.

              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
              Daily Clean Installation Results:
              https://fogtesting.fogproject.us/
              FOG Reporting:
              https://fog-external-reporting-results.fogproject.us/

              1 Reply Last reply Reply Quote 0
              • L
                LaurentB
                last edited by Sep 7, 2018, 3:37 PM

                @Wayne-Workman said in I don't see some hosts:

                Has anyone suggested figuring out how to create an exception for the FOG Client inside of forticlient? This is going to be what needs done, since you have determined that forticlient is what’s preventing the FOG Client from working.

                Forticlient is a program that is use for mounting a VPN, it’s a proprietary program so I can not change anything.
                it’s in its basic function that it add the different MAC and that’s the source of my problem…

                W 1 Reply Last reply Sep 7, 2018, 4:59 PM Reply Quote 0
                • W
                  Wayne Workman @LaurentB
                  last edited by Sep 7, 2018, 4:59 PM

                  @LaurentB said in I don't see some hosts:

                  it’s in its basic function that it add the different MAC and that’s the source of my problem…

                  Can you elaborate on this? Is the MAC that it adds the same every time or different every time? Does the FOG Client see this MAC?

                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                  Daily Clean Installation Results:
                  https://fogtesting.fogproject.us/
                  FOG Reporting:
                  https://fog-external-reporting-results.fogproject.us/

                  1 Reply Last reply Reply Quote 0
                  • S
                    Sebastian Roth Moderator
                    last edited by Sep 7, 2018, 9:09 PM

                    @LaurentB Two things coming to my mind. First make sure to read this: https://forums.fogproject.org/topic/10827/computer-getting-4-new-mac-address-daily (possibly what could be causing some of the other pending MACs)

                    Second I am wondering if the Forticlient just has some kind of client firewall thing that is preventing the FOG client from communicating with the FOG server.

                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                    1 Reply Last reply Reply Quote 0
                    • L
                      LaurentB
                      last edited by Sep 12, 2018, 7:54 AM

                      @Wayne-Workman the 6 first of the mac are the same and fog could see somes of theese MAC.

                      i’m still looking for BUT you’re right @Sebastian-Roth , the forticlient have an integrated FW, maybe the problem… today i will look if I can turn off the FW part and you say after

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