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Image Store Not Found Error (Deploying Image)

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  • I
    imagingmaster21
    last edited by Aug 23, 2018, 4:10 PM

    When I go to deploy an image I get this error.
    0_1535040615798_image_store.png

    I went through and verified all the FOG passwords are correct, also when a Image is captured it is not showing in the images directory and I do not see it in the dev directory as the MAC name.

    Any ideas?

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    • G
      george1421 Moderator @imagingmaster21
      last edited by Aug 24, 2018, 6:33 PM

      @imagingmaster21 Well I’m still suspecting that the linux user fog’s password as been reset/out of sync with what FOG’s configuration thinks it is. Your screen shot of the error is almost 100% proof. Also if you inspect /images/dev directory on the fog server you should see one or more directories in there that are named similar to mac addresses.

      Please follow the steps here to resync the linux user fog’s password with the web ui: https://forums.fogproject.org/topic/11203/resyncing-fog-s-service-account-password

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

      1 Reply Last reply Reply Quote 2
      • S
        Sebastian Roth Moderator
        last edited by Aug 23, 2018, 10:44 PM

        @imagingmaster21 said in Image Store Not Found Error (Deploying Image):

        also when a Image is captured it is not showing in the images directory and I do not see it in the dev directory as the MAC name.

        So you don’t have any image after the capture? Do you get any errors when capturing?

        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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        • I
          imagingmaster21
          last edited by Aug 24, 2018, 12:45 PM

          Yes I do get errors when capturing it goes through up to 100% on the capture job and then gives a error about the image store and that the computer will reboot in 1 minute. In the ‘List all Images’ it shows my image with the size of it, but is no were to be found in the /images directory. @Sebastian-Roth

          G 1 Reply Last reply Aug 24, 2018, 1:07 PM Reply Quote 0
          • G
            george1421 Moderator @imagingmaster21
            last edited by Aug 24, 2018, 1:07 PM

            @imagingmaster21 Do you find in /images/dev/ directory names that appear to be mac addresses? (i.e. /images/dev/23673F4A239A )

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

            I 1 Reply Last reply Aug 24, 2018, 1:09 PM Reply Quote 0
            • I
              imagingmaster21 @george1421
              last edited by Aug 24, 2018, 1:09 PM

              @george1421 No I did not find it with the MAC Adress 😕

              G 1 Reply Last reply Aug 24, 2018, 1:11 PM Reply Quote 0
              • G
                george1421 Moderator @imagingmaster21
                last edited by Aug 24, 2018, 1:11 PM

                @imagingmaster21 OK, what we need to see is the actual error message. Can you take a clear picture of the error screen taken with a mobile phone? Will you upload it to the forum so we can see the exact nature of the error with the kernel parameters?

                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                I 2 Replies Last reply Aug 24, 2018, 1:51 PM Reply Quote 0
                • I
                  imagingmaster21 @george1421
                  last edited by Aug 24, 2018, 1:51 PM

                  @george1421 @Sebastian-Roth

                  I am not sure if this error is related or not but when I try deleted the old image out of the We UI, I get this.
                  0_1535118565152_error_php.png

                  Also here is a screenshot of that line of code, not really seeing what is wrong with that line of code though.
                  0_1535118717621_php_code_fog.PNG

                  G 1 Reply Last reply Aug 24, 2018, 1:53 PM Reply Quote 0
                  • G
                    george1421 Moderator @imagingmaster21
                    last edited by Aug 24, 2018, 1:53 PM

                    @imagingmaster21 Interesting, this is where I was driving to with my first question about /images/dev.

                    OK now I need to ask. Have you changed the linux user fog’s password? Or do any system administration with the linux user fog? Understand this is not the default webgui administrator named fog, I’m talking about the linux user fog with the same name.

                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                    I 1 Reply Last reply Aug 24, 2018, 5:27 PM Reply Quote 0
                    • I
                      imagingmaster21 @george1421
                      last edited by Aug 24, 2018, 5:16 PM

                      @george1421 @Sebastian-Roth
                      Here is the error when capturing:
                      0_1535131045726_capture_error.png

                      1 Reply Last reply Reply Quote 0
                      • I
                        imagingmaster21 @george1421
                        last edited by Aug 24, 2018, 5:27 PM

                        @george1421

                        No I have not changed anything with the password for FOG, I only made sure it matched in the password settings within the FOG Web UI. It has actually remained the default as this is a test server.

                        G 1 Reply Last reply Aug 24, 2018, 6:33 PM Reply Quote 0
                        • G
                          george1421 Moderator @imagingmaster21
                          last edited by Aug 24, 2018, 6:33 PM

                          @imagingmaster21 Well I’m still suspecting that the linux user fog’s password as been reset/out of sync with what FOG’s configuration thinks it is. Your screen shot of the error is almost 100% proof. Also if you inspect /images/dev directory on the fog server you should see one or more directories in there that are named similar to mac addresses.

                          Please follow the steps here to resync the linux user fog’s password with the web ui: https://forums.fogproject.org/topic/11203/resyncing-fog-s-service-account-password

                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                          1 Reply Last reply Reply Quote 2
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