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Surface Pro 4 kernel issue

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  • K
    Kyron
    last edited by May 8, 2018, 11:14 AM

    Hello,

    We have quite a fleet of Surface Pro 4 tabets and were able to image them quite well using the 4.12.3 64 bit kernel.

    However after a recent firmware/bios update this is no longer possible.

    we are able to pxe boot into the menu and select and image.

    when the system tries to copy the image I receive the following errors:

    Fatal:Kernel too old.
    Kernel panic - not syncing: Attempted to init! exitcode=0x00007f00.

    I can provide a foto of the full errormessage if required.

    Unfortunately none of the newer kernels currently work on the Surface Pro 4. (screen just goes black and nothing happens).

    1 Reply Last reply Reply Quote 0
    • G
      george1421 Moderator
      last edited by May 8, 2018, 11:47 AM

      The error message you posted is basically telling you the initis (init.xz) has a minimum supported kernel level embedded in it. So the kernel and the inits are tied together.

      So an update to the Surface Pro’s broke uefi booting?

      1. What is the current version of the broken uefi firmware installed?
      2. What version # of fog are you using?
      3. What is the latest FOG kernel you tried?

      The developers might not have a solution right away since FOG relies on other FOSS projects.

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

      K 1 Reply Last reply May 8, 2018, 2:05 PM Reply Quote 0
      • G
        george1421 Moderator
        last edited by May 8, 2018, 11:53 AM

        I do have one debugging idea that we can try: https://forums.fogproject.org/topic/7727/building-usb-booting-fos-image

        I’ll IM you a link to get you jump started.

        The idea is to see if we can get those surface pros to boot FOS from the usb drive. This will tell us if its a linux kernel issue or an iPXE handoff issue.

        From the link I’m going to send you, “burn” that image to a usb flash drive (512MB or larger, yes its tiny). Then you need to update the bzImage, bzImage32, init.xz, init_32.xz with the latest kernels and inits from here
        https://fogproject.org/kernels
        https://fogproject.org/inits

        Then usb boot your surface pro and select option #6 for debug. Hopefully that should drop you to a linux kernel prompt on the target computer. If it does then we might have an iPXE issue and not kernel related with the surface pro 4.

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

        1 Reply Last reply Reply Quote 0
        • K
          Kyron @george1421
          last edited by May 8, 2018, 2:05 PM

          @george1421

          I’ll get back to you about the booting from USB thing later.

          To answer your questions in the second post:

          1. the device lists the system UEFI version as 106.1624.768
          2. 1.5.2 (as a troubleshooting step i did update fog from the git repository)
          3. I’ve tried all kernels from 4.12.3 and upwards
            the complete list is:
            4.12.3
            4.13.4
            4.15.2
            4.16.6
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