@kyron said in surface Pro 4 FOS dhcp issues:

Wer are using the official Microsoft USB nics and they are known good a

Update:

with the kernel version 4.12.3 and the has_usb_nic=1 option i am able to load an image.

I think the issue was caused because the tablets that i had the issue with came back from the RMA process from microsoft and have an ancient firmware version with very poor performance (you can notice the lag when entering the bios password).

I did not previously have this problem with tablet that had windows running as they receive firmware updates through windows update and will have had a recent firmware version.

@george1421

I’ll get back to you about the booting from USB thing later.

To answer your questions in the second post:

1. the device lists the system UEFI version as 106.1624.768
2. 1.5.2 (as a troubleshooting step i did update fog from the git repository)
3. I’ve tried all kernels from 4.12.3 and upwards
   the complete list is:
   4.12.3
   4.13.4
   4.15.2
   4.16.6

Hello,

We have quite a fleet of Surface Pro 4 tabets and were able to image them quite well using the 4.12.3 64 bit kernel.

However after a recent firmware/bios update this is no longer possible.

we are able to pxe boot into the menu and select and image.

when the system tries to copy the image I receive the following errors:

Fatal:Kernel too old.
Kernel panic - not syncing: Attempted to init! exitcode=0x00007f00.

I can provide a foto of the full errormessage if required.

Unfortunately none of the newer kernels currently work on the Surface Pro 4. (screen just goes black and nothing happens).

@george1421

From my further testing i can confirm that kernel 4.12.3 works well on the current batch of Surface pro 4. Kernel 4.13.4 or higher just gives a black screen.

The most recent kernel (4.15.2) works well on the surface Pro 3 and the Surface Pro (5).

The odd thing is that until very recently the microsoft usb nic would boot just fine without the ‘has_usb_nic=1’ kernel parameter. From what i can tell it has arrived with an update of fog.

@kyron said in surface Pro 4 FOS dhcp issues:

Wer are using the official Microsoft USB nics and they are known good a

Update:

with the kernel version 4.12.3 and the has_usb_nic=1 option i am able to load an image.

I think the issue was caused because the tablets that i had the issue with came back from the RMA process from microsoft and have an ancient firmware version with very poor performance (you can notice the lag when entering the bios password).

I did not previously have this problem with tablet that had windows running as they receive firmware updates through windows update and will have had a recent firmware version.

Hello,

First of all thank you for the effort and work that has gone into making f.o.g. great.

Unfortunately we are having issues with our surface pro 4 devices.

Our Surface Pro 3 and Surface Pro (5) devices work just fine on the same server, network and usb nics.

We are able to use PXE boot to boot into the ipxe menu and then either select deploy image or register and then it is able to download the bzimage and the init.xz and then boots into the linux Kernel (fos) and then we receive an error: Failed to get an IP via DHCP! Tried on interface(s): (empty)
Please check your network setup and try again.
Press enter to continue.

Depending on the exact kernel version (above is 4.11.6) we may also receive errors about the usb port that the nic uses.

It looks like the FOS linux kernel is unable to recognize the USB nics.

Wer are using the official Microsoft USB nics and they are known good as they work just fince with other surface pro models.

Please advise if i should be using a specific kernel version or if there is anything else i could try? If any further information is required I will be happy to provide more.