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    Restart loop after deploying snapin

    Scheduled Pinned Locked Moved Unsolved
    FOG Problems
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    • S
      Sebastian Roth Moderator
      last edited by

      @raviolipizza Can you please provide a client log file? You find that in C:\fog.log or in the FOG client program install path depending on your selection when installing the client.

      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

      1 Reply Last reply Reply Quote 1
      • R
        raviolipizza
        last edited by

        @Sebastian-Roth of course. like i already see, it got some problems with the certificate and the authentication but i kinda dont see where exactly is the problem or how i can solve it. the logininformation shouldnt be the problem but i dont know what exactly i have to do about the certificate message
        .0_1523540554614_fog.log

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        • R
          raviolipizza
          last edited by

          @Sebastian-Roth i tried it again a few minutes ago. in the new logfile im uploading right now there is the same error as in the last one again but right next to it there is another part with the title “Authentication” and that one looks just fine…
          0_1523599029464_fog.log

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          • S
            Sebastian Roth Moderator
            last edited by

            @raviolipizza Yeah that looks weird. I think we need to get @joe-schmitt involved here.

            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

            1 Reply Last reply Reply Quote 1
            • J
              Joe Schmitt Senior Developer
              last edited by Joe Schmitt

              @raviolipizza I took a look at your client logs, and it appears to be a bug with the server ( @Tom-Elliott ). The other option is that you do actually have an imaging task pending, but the computer isn’t set to boot to PXE.

              This is my theory based on the log: Snapins are being registered as a task reboot (they shouldn’t be), here’s why:

              • You stated that the reboot loop once you cancel the Snapin
              • In the log, the client reboots 8 times because of a pending imaging task:
              ------------------------------------------------------------------------------
              ----------------------------------TaskReboot----------------------------------
              ------------------------------------------------------------------------------
               13.04.2018 07:48 Client-Info Client Version: 0.11.15
               13.04.2018 07:48 Client-Info Client OS:      Windows
               13.04.2018 07:48 Client-Info Server Version: 1.5.0
               13.04.2018 07:48 Middleware::Response Success
               13.04.2018 07:48 TaskReboot Restarting computer for task
               13.04.2018 07:48 Power Creating shutdown command in 60 seconds
               13.04.2018 07:48 Bus Emmiting message on channel: Power
              ------------------------------------------------------------------------------
              
              • Therefore the server is telling the client there is a pending task that requires booting into FOS.
              • On reboot, iPXE doesn’t register that there’s a task to boot into FOS
              • So my best guess is that when talking to the client, the server must be including snapin tasks as a “You need to restart into FOS” task

              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

              1 Reply Last reply Reply Quote 0
              • Tom ElliottT
                Tom Elliott
                last edited by

                Mind taking a look at your Tasks page? Is anything still there for that host? I can’t replicate the problem with a plain jane snapin task, or a deploy+snapin task.

                This really seems to be a hanging task for that machine.

                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                • Tom ElliottT
                  Tom Elliott
                  last edited by

                  If no tasks are there, can you run this query: (chaning {hostID} to the id of the host you’re having the problem with.

                  select * from tasks where taskHostID='{hostID}' and taskStateID NOT IN ('4','5')\G
                  

                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                  R 1 Reply Last reply Reply Quote 0
                  • R
                    raviolipizza @Tom Elliott
                    last edited by

                    @tom-elliott There is no task anymore for that host on the task page and I’m getting the following when im executing your query:

                    0_1523857652116_fog_tasks.PNG

                    Tom ElliottT 1 Reply Last reply Reply Quote 0
                    • Tom ElliottT
                      Tom Elliott @raviolipizza
                      last edited by

                      @raviolipizza host Id is not the host name. You can find the is by going to the host. Look in the url, the id=# ( the # is the id)

                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                      R 1 Reply Last reply Reply Quote 0
                      • R
                        raviolipizza @Tom Elliott
                        last edited by

                        @tom-elliott sorry about that!

                        0_1523945512782_9e3dcf56-182d-47e1-937a-824dd9f19c3a-grafik.png

                        So only to get it right, the id i want to get here is 2 on this host.
                        I’m getting the same result as the last time:

                        0_1523945594808_21b5b555-73b6-45f0-b8f2-2c64bbc261b4-grafik.png

                        1 Reply Last reply Reply Quote 0
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