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Network Printer issues

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FOG Problems
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  • B
    BrendoJohnso
    last edited by Mar 9, 2018, 2:17 PM

    Having an issue with adding printers through the network printer option online when it comes to the printer alias I put in the whole path but still doesn’t seem to properly add the printer

    W 1 Reply Last reply Mar 9, 2018, 5:24 PM Reply Quote 0
    • W
      Wayne Workman @BrendoJohnso
      last edited by Mar 9, 2018, 5:24 PM

      @brendojohnso Grab the correct version of the fog printer manager helper from here: https://github.com/FOGProject/fog-client/releases
      If you manually install the printer onto a windows box, you can run this helper program and it’ll give you all the field values.

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
      Daily Clean Installation Results:
      https://fogtesting.fogproject.us/
      FOG Reporting:
      https://fog-external-reporting-results.fogproject.us/

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      • J
        Joe Schmitt Senior Developer
        last edited by Joe Schmitt Mar 9, 2018, 12:03 PM Mar 9, 2018, 6:03 PM

        @Wayne-Workman that tool helps with TCP/IP printers, not network shared ones.

        @BrendoJohnso Can we see a screenshot of the printer config in the GUI (feel free to replace any sensitive information), as well as the C:\fog.log from a machine that is failing to add the printer?

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

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