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    Image Not Capturing

    Scheduled Pinned Locked Moved Unsolved
    FOG Problems
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    • imagingmaster21I
      imagingmaster21 @Tom Elliott
      last edited by

      @tom-elliott
      Ok let me clarify. I have two servers main and mobile. I pulled a image called ‘Win10_Stu’ from main onto a machine. I’ve registered that machine on mobile and then captured the image with the only change to it being adding Chrome. I go onto mobile to capture it and the machine gets stuck at 97% on mobile when capturing if you look on task management status. But the machine reboots as if it captured fine with no errors.

      The mobile FOG server is not connected in any way to the main FOG server they are not even on the same part of the network.

      Tom ElliottT 1 Reply Last reply Reply Quote 0
      • Tom ElliottT
        Tom Elliott @imagingmaster21
        last edited by Tom Elliott

        @imagingmaster21 and how is the image configured? I mean in the gui.

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

        imagingmaster21I 1 Reply Last reply Reply Quote 0
        • imagingmaster21I
          imagingmaster21 @Tom Elliott
          last edited by

          @tom-elliott
          Right here is the settings for the image.
          https://dl2.pushbulletusercontent.com/wKXMsj2AJ0Nl8YGYA6MFu7aQdvmBE2kA/camera_capture.jpg

          Tom ElliottT 1 Reply Last reply Reply Quote 0
          • Tom ElliottT
            Tom Elliott @imagingmaster21
            last edited by

            @imagingmaster21 what is the output of cat /etc/exports?

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

            george1421G imagingmaster21I 2 Replies Last reply Reply Quote 0
            • S
              Sebastian Roth Moderator
              last edited by

              @imagingmaster21 Where exactly do you see the 94/97%? Is this in the web UI and does it jump from zero up to 94/97 straight? Or is this in the blue partclone screen on the client. If it’s on the client, what do you see in the web UI and if it’s in the web UI what do you see on the client?

              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

              imagingmaster21I 1 Reply Last reply Reply Quote 0
              • george1421G
                george1421 Moderator @Tom Elliott
                last edited by

                @magingmaster21
                Please setup a debug capture (schedule a capture again, but tick the debug option) and then PXE boot the target computer. This will drop you to a linux command prompt on the target computer after a few Enter key presses. From the FOS comand prompt key in the following cat /proc/cmdline. Finally please post the output here. That kernel command line will tell us where the captured images are going.

                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                imagingmaster21I 1 Reply Last reply Reply Quote 0
                • imagingmaster21I
                  imagingmaster21 @Tom Elliott
                  last edited by

                  @tom-elliott
                  https://dl2.pushbulletusercontent.com/KnT8DBusuB8NIqlannZ8MF0x9KxWVcZr/20180305_081343.jpg

                  1 Reply Last reply Reply Quote 0
                  • imagingmaster21I
                    imagingmaster21 @george1421
                    last edited by

                    @george1421
                    @Sebastian-Roth
                    @Tom-Elliott
                    Here is the output.
                    https://dl2.pushbulletusercontent.com/RfFZzXF7YP944cS61J2zmWdODXdZMPmn/20180305_084220.jpg

                    1 Reply Last reply Reply Quote 0
                    • imagingmaster21I
                      imagingmaster21 @Sebastian Roth
                      last edited by

                      @sebastian-roth
                      I see the 94/97% on the Web UI, it does just jump right to it it goes through the process like it is working. The blue part clone does show up on the client and does act like it went through on the client but still shows as stuck on the Web UI.

                      1 Reply Last reply Reply Quote 0
                      • S
                        Sebastian Roth Moderator
                        last edited by

                        @imagingmaster21 said in Image Not Capturing:

                        The blue part clone does show up on the client and does act like it went through on the client …

                        What do you mean by “does act like”. Does it actually read data from the drive. I mean do you see the byte count go up at reasonable speed or does that jump as well? Sorry if this sounds stupid but I just haven’t got an idea yet. Maybe you can take a video of the client screen while this is going on. Possibly there is something that jumps at us.

                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                        1 Reply Last reply Reply Quote 0
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