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    Fog Not Resizing Captured image

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    FOG Problems
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    • C
      creative1204 @george1421
      last edited by

      @george1421 Hey George, never noticed that but I will check, I don’t use bitlocker on any of my devices but it is possible that the user has activated it somehow. Thanks for the quick reply

      george1421G 1 Reply Last reply Reply Quote 0
      • george1421G
        george1421 Moderator @creative1204
        last edited by

        @creative1204 I just posted a reference link that talks about the same as you are seeing. There was something mentioned about bitlocker encrypting free space. Also the link has the commands you can use to disable bitlocker for image capture. FWIW If bitlocker is on, that will keep your image from being portable (kind of the point of full disk encryption).

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

        1 Reply Last reply Reply Quote 0
        • S
          Sebastian Roth Moderator
          last edited by Sebastian Roth

          @creative1204 What OS is installed on the Desktop? George is probably spot on. Or it could be a Linux system with LVM, see here: https://forums.fogproject.org/topic/11387/first-time-capturing-centos-linux-image-drive-won-t-shrink

          And by the way - FOG 1.3.3 is years old! There won’t be any fixes to that anymore.

          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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          • C
            creative1204 @george1421
            last edited by

            @george1421 Hey George,
            I checked the systems I was capturing images from and the bitlocker encryption is turned off, do you have any other ideas as to why the capture is copying all 450 GB and not resizing? any help is appreciated.

            george1421G C 2 Replies Last reply Reply Quote 0
            • S
              Sebastian Roth Moderator
              last edited by Sebastian Roth

              @creative1204 So lets try to gather more information. For that schedule a debug task (capture or deploy does not matter) and when you get to the command shell run blkid -po udev /dev/sdaX - put in 1, 2, 3 and so on for X to get the information for all the partitions on your system! Take a picture of every single output (you can clear the screen with clear in between) and post here. As well post a screen of the image settings in the web UI for us.

              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

              1 Reply Last reply Reply Quote 1
              • george1421G
                george1421 Moderator @creative1204
                last edited by

                @creative1204 If you look at this post: https://forums.fogproject.org/topic/10824/image-upload-deploy-taking-a-long-time/41 the poster also said that bitlocker was not enabled. In the post by @themcv he provides the commands to ensure that bitlocker is off.

                Then if you look at this post: https://forums.fogproject.org/topic/10824/image-upload-deploy-taking-a-long-time/59

                Its stated: “The problem is Microsoft is pushing for more BitLocker, so while it is technically off, it is encrypting the free space on the drive causing FOG to want to make it a raw image. I don’t know if this is just on pre installs or with the latest version of Windows, but I ran into this with the latest Surface Pro.”

                I’m not saying this your exact issue, but it does align up with what was said and done in that thread.

                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                C 1 Reply Last reply Reply Quote 1
                • C
                  creative1204 @george1421
                  last edited by

                  @george1421 I will check this out thanks

                  george1421G 1 Reply Last reply Reply Quote 0
                  • george1421G
                    george1421 Moderator @creative1204
                    last edited by

                    @creative1204 Please also do what Sebastian suggested. We really need to understand what is happening because you are not the first (or probably the last) to see this issue.

                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                    1 Reply Last reply Reply Quote 0
                    • C
                      creative1204 @creative1204
                      last edited by

                      @creative1204 I ran the code manage-bde -status && manage-bde -off 😄
                      told me it was off and encrypted.

                      george1421G 1 Reply Last reply Reply Quote 0
                      • george1421G
                        george1421 Moderator @creative1204
                        last edited by

                        @creative1204 said in Fog Not Resizing Captured image:

                        off and encrypted

                        Bitlocker was off but encrypted?

                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                        1 Reply Last reply Reply Quote 0
                        • Q
                          Quazz Moderator
                          last edited by

                          I’m going to assume that once a volume has been encrypted, it remains that way even if bitlocker gets turned off, but it simply lends anyone access to it. (and is therefore generally not an issue for users).

                          If you could please use the commands Sebastian posted so we can see what partitions we’re dealing with, we might be able to figure this out.

                          1 Reply Last reply Reply Quote 0
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