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    Fog Not Resizing Captured image

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    FOG Problems
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    • C
      creative1204
      last edited by

      Hey, I am currently using Fog 1.3.3, I have no problems at all registering hosts with windows or linux, the only proplem I get from time to time is when I capture an image using “Single Partition-Resizable” if I capture from a Desktop with 450GB it captures all 450GB and takes hours, if I capture a Laptop with 450GB HD it resizes and captures between 20 and 40 GB depending on what is on the computer(Programs etc…). Here are the specs for each… Desktop is a Lenovo DT and Dell Laptop, same programs and software on both…Any ideas???

      1 Reply Last reply Reply Quote 0
      • george1421G
        george1421 Moderator
        last edited by george1421

        Just guessing but if you watch the capture that takes hours does it say Raw somewhere on the partclone screen? If so, is this a win10 instance, or I guess also win7 where bitlocker is enabled? If so partclone can’t read the partitions (because they are encrypted) so the only option it has is to read the entire disk, possibly taking hours.

        ref: https://forums.fogproject.org/topic/10824/image-upload-deploy-taking-a-long-time/54

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

        C 2 Replies Last reply Reply Quote 1
        • C
          creative1204 @george1421
          last edited by

          @george1421 Hey George, never noticed that but I will check, I don’t use bitlocker on any of my devices but it is possible that the user has activated it somehow. Thanks for the quick reply

          george1421G 1 Reply Last reply Reply Quote 0
          • george1421G
            george1421 Moderator @creative1204
            last edited by

            @creative1204 I just posted a reference link that talks about the same as you are seeing. There was something mentioned about bitlocker encrypting free space. Also the link has the commands you can use to disable bitlocker for image capture. FWIW If bitlocker is on, that will keep your image from being portable (kind of the point of full disk encryption).

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

            1 Reply Last reply Reply Quote 0
            • S
              Sebastian Roth Moderator
              last edited by Sebastian Roth

              @creative1204 What OS is installed on the Desktop? George is probably spot on. Or it could be a Linux system with LVM, see here: https://forums.fogproject.org/topic/11387/first-time-capturing-centos-linux-image-drive-won-t-shrink

              And by the way - FOG 1.3.3 is years old! There won’t be any fixes to that anymore.

              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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              • C
                creative1204 @george1421
                last edited by

                @george1421 Hey George,
                I checked the systems I was capturing images from and the bitlocker encryption is turned off, do you have any other ideas as to why the capture is copying all 450 GB and not resizing? any help is appreciated.

                george1421G C 2 Replies Last reply Reply Quote 0
                • S
                  Sebastian Roth Moderator
                  last edited by Sebastian Roth

                  @creative1204 So lets try to gather more information. For that schedule a debug task (capture or deploy does not matter) and when you get to the command shell run blkid -po udev /dev/sdaX - put in 1, 2, 3 and so on for X to get the information for all the partitions on your system! Take a picture of every single output (you can clear the screen with clear in between) and post here. As well post a screen of the image settings in the web UI for us.

                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                  1 Reply Last reply Reply Quote 1
                  • george1421G
                    george1421 Moderator @creative1204
                    last edited by

                    @creative1204 If you look at this post: https://forums.fogproject.org/topic/10824/image-upload-deploy-taking-a-long-time/41 the poster also said that bitlocker was not enabled. In the post by @themcv he provides the commands to ensure that bitlocker is off.

                    Then if you look at this post: https://forums.fogproject.org/topic/10824/image-upload-deploy-taking-a-long-time/59

                    Its stated: “The problem is Microsoft is pushing for more BitLocker, so while it is technically off, it is encrypting the free space on the drive causing FOG to want to make it a raw image. I don’t know if this is just on pre installs or with the latest version of Windows, but I ran into this with the latest Surface Pro.”

                    I’m not saying this your exact issue, but it does align up with what was said and done in that thread.

                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                    C 1 Reply Last reply Reply Quote 1
                    • C
                      creative1204 @george1421
                      last edited by

                      @george1421 I will check this out thanks

                      george1421G 1 Reply Last reply Reply Quote 0
                      • george1421G
                        george1421 Moderator @creative1204
                        last edited by

                        @creative1204 Please also do what Sebastian suggested. We really need to understand what is happening because you are not the first (or probably the last) to see this issue.

                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                        1 Reply Last reply Reply Quote 0
                        • C
                          creative1204 @creative1204
                          last edited by

                          @creative1204 I ran the code manage-bde -status && manage-bde -off 😄
                          told me it was off and encrypted.

                          george1421G 1 Reply Last reply Reply Quote 0
                          • george1421G
                            george1421 Moderator @creative1204
                            last edited by

                            @creative1204 said in Fog Not Resizing Captured image:

                            off and encrypted

                            Bitlocker was off but encrypted?

                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                            1 Reply Last reply Reply Quote 0
                            • Q
                              Quazz Moderator
                              last edited by

                              I’m going to assume that once a volume has been encrypted, it remains that way even if bitlocker gets turned off, but it simply lends anyone access to it. (and is therefore generally not an issue for users).

                              If you could please use the commands Sebastian posted so we can see what partitions we’re dealing with, we might be able to figure this out.

                              1 Reply Last reply Reply Quote 0
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