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    1.5.0-RC-10 - Storage Nodes Displaying Incorrectly - "A valid database connection could not be made"

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    • S
      Steveo
      last edited by Sebastian Roth

      This issue is encountered on the main screen under storage nodes

      0_1515835945421_528630ab-c570-45c0-a840-122a6b921041-image.png

      When entering the node - all details are offset.

      0_1515836223073_16360646-f2e3-4959-b93b-7d6ccff2eef1-image.png

      I have blanked out the IP on the above screenshot. This replicated on 2 fresh installations. Am I missing something and this is a legitimate database issue or is this an interface issue?

      Wayne WorkmanW 1 Reply Last reply Reply Quote 0
      • Wayne WorkmanW
        Wayne Workman @Steveo
        last edited by Wayne Workman

        @steveo said in 1.5.0-RC-10 - Storage Nodes Displaying Incorrectly - “A valid database connection could not be made”:

        Am I missing something and this is a legitimate database issue or is this an interface issue?

        It’s a legitimate issue, and plain enough. The storage nodes are unable to connect to the main fog database. This article has everything you need in it to get this fixed:
        https://wiki.fogproject.org/wiki/index.php?title=Troubleshoot_MySQL

        From the storage nodes, try the remote tests under the “Manually Testing MySQL” section. The fogstorage password can be found in the web gui at: web gui -> fog configuration -> fog settings -> FOG Storage Nodes -> STORAGENODE MYSQLUSER and STORAGENODE MYSQLPASS respectively.

        Using that information, and while on a storage node, you’d run a command. Say the storage user is fogstorage and the storagenode password is Password1 and the main fog server’s ip is 1.2.3.4 the command would look like this:
        mysql -u fogstorage -pPassword1 -h 1.2.3.4 -D fog
        Note that there is no space between the -p and the Password1, that is on purpose.

        We don’t know what’s exactly wrong until you run the test though. Based on if that succeeds or fails determines what we look at next.

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
        Daily Clean Installation Results:
        https://fogtesting.fogproject.us/
        FOG Reporting:
        https://fog-external-reporting-results.fogproject.us/

        S 1 Reply Last reply Reply Quote 0
        • S
          Steveo @Wayne Workman
          last edited by

          @wayne-workman , Thank you for clarifying. After some confusion I finally managed to resolve this on my test hosts. I will now replicate the change on my original environment. (My database knowledge is to blame).

          Maybe if I ask nicely, we could request that this error be made a little more intuitive within the interface? (The error statement itself caused a slight offset within the interface, which is corrected after fixing the error)

          0_1516058585439_90491f35-d9d1-4417-9f38-b571f7b7947b-image.png
          (Again, I blanked out the IP)

          Wayne WorkmanW 1 Reply Last reply Reply Quote 0
          • Wayne WorkmanW
            Wayne Workman @Steveo
            last edited by

            @steveo Cool, let us know if you need more help.

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
            Daily Clean Installation Results:
            https://fogtesting.fogproject.us/
            FOG Reporting:
            https://fog-external-reporting-results.fogproject.us/

            1 Reply Last reply Reply Quote 0
            • Tom ElliottT
              Tom Elliott
              last edited by

              Marking solved as this was not a bug, it really was a valid db connection not being able to be made. (this means the storage nodes it was asking for could not communicate to the main server).

              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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