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    FOG Imaging Not Saving

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    General Problems
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    • george1421G
      george1421 Moderator @dpotesta50
      last edited by

      @dpotesta50 Well yes if you want to salvage this captured image you can do that. It would be a bit tedious if you had to do that for every image.

      Also I would use the mv command over the cp command so it won’t have to copy the files only move the directory entries (like ftp would do).

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

      1 Reply Last reply Reply Quote 0
      • J
        JGallo @dpotesta50
        last edited by

        @dpotesta50

        Yes. You would need to connect to the FOG server via FTP from your computer. I would highly discourage from using this method because if you have storage nodes replication gets out of wack at least in my experience. I believe something to do with file permissions to the directory.

        If you are just worried about getting the image over to the proper directory and get working that it easy but doesn’t resolve the bigger problem. You could just re-name that folder with the MAC address with the name of the image you defined in FOG and place it in the /images folder. As long as the name matches and all the files from the screenshot you took are placed in there, you should be fine to deploy the image. Hope that makes sense.

        1 Reply Last reply Reply Quote 0
        • J
          JGallo @dpotesta50
          last edited by

          @dpotesta50

          Place the newly re-named file from /images/dev/(name of image) to /images so it resides outside of the dev folder.

          D 1 Reply Last reply Reply Quote 0
          • D
            dpotesta50 @JGallo
            last edited by

            @jgallo 0_1510676941110_IMG_4860.JPG
            That’s not the path to the images. All the images are under “/images” and the one I’m working with is under “/images/New_Windows_Test10-9”.

            J 1 Reply Last reply Reply Quote 0
            • J
              JGallo @dpotesta50
              last edited by JGallo

              @dpotesta50

              OK. So if the image you have defined on the Web UI is named New_Windows_Test10-9 then the location of that image is /images/New_Windows_Test10-9 but remember that it will not exist if it’s a new image because your FTP credentials are not working right now. So there is no way for it to exist unless you create the folder manually. Hence why it would be imperative you focus on figuring that out as well so you don’t need to do this tedious work around. In any case as long as the directory is matching what you defined in the Web UI when creating a new image then you can simply use the mv command into that new location.

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              • D
                dpotesta50 @george1421
                last edited by

                @george1421 It’s been awhile since I posted because I was exploring other imaging options. Since this is established I really need to learn it.
                So you last instructed me to check the /.fogsettings text file for the FTP password. I found it and it’s an extremely ridiculous string of alpha-numeric characters. Nothing that anybody would remember. Is this particular password used automatically by the system or is it suppose to MATCH the GUI password?

                george1421G 1 Reply Last reply Reply Quote 0
                • george1421G
                  george1421 Moderator @dpotesta50
                  last edited by

                  @dpotesta50 Its been so long I really forgot about this thread or where we are (and a bit lazy to re-read it at the moment).

                  The password in the .fogsettings file is intended for internal use by the fog server and not by users. Its is intentionally long and complex to protect your fog server from brute force password hacks. This linux service account fog where the password is associated with is only for the fog service. It is not the same as the default web gui admin account called fog.

                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                  D 1 Reply Last reply Reply Quote 0
                  • D
                    dpotesta50 @george1421
                    last edited by

                    @george1421 I’ve tried logging in multiple times via FTP using that password but fails everytime. HOWEVER. I’m not convinced it’s not failing because I’m mis-typing it. (though I did copy and paste the password and it still failed.) I will add, images created by the engineer BEFORE ME are working perfectly fine. We have no problems pulling those images. Only the ones i’m creating are having issues.

                    george1421G 1 Reply Last reply Reply Quote 0
                    • george1421G
                      george1421 Moderator @dpotesta50
                      last edited by

                      @dpotesta50 ok lets assume that someone has mucked about with the linux user fog’s user account. (Not implying one way or the other). Since you can’t login via ftp, that is kind of in line with someone changing the fog user’s password.

                      I’ll give you a hint here: if you use putty (free) from a windows computer to connect to your fog server when reviewing your .fogsettings file, you can copy and paste that crazy password much easier.

                      I just wrote a tutorial on how to resync the fog service account here: https://forums.fogproject.org/topic/11203/resyncing-fog-s-service-account-password

                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                      D 1 Reply Last reply Reply Quote 0
                      • D
                        dpotesta50 @george1421
                        last edited by

                        @george1421 I was using CuteFTP so I’ll try putty. To clarify, this is what you’re talking about?
                        http://www.putty.org/

                        george1421G 1 Reply Last reply Reply Quote 0
                        • george1421G
                          george1421 Moderator @dpotesta50
                          last edited by

                          @dpotesta50 yes, putty has several components, but what you might be interested in is the program called putty, which will give you remote terminal access to your FOG server. From there you can view the files just like on the console of the fog server, with the ability to copy text on the screen and paste it into an editor or web gui as part of the resync process.

                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                          D 2 Replies Last reply Reply Quote 0
                          • D
                            dpotesta50 @george1421
                            last edited by

                            @george1421 So what do these FTP credentials do for FOG and why are they (possibly) hindering my imaging process?

                            1 Reply Last reply Reply Quote 0
                            • D
                              dpotesta50 @george1421
                              last edited by

                              @george1421 I see no way to paste the password. CTRL-V doesn’t work. Right-Click- Paste is not available.

                              JunkhackerJ 1 Reply Last reply Reply Quote 0
                              • JunkhackerJ
                                Junkhacker Developer @dpotesta50
                                last edited by

                                @dpotesta50 when using putty, highlighting text copies that text into your clipboard. right clicking pastes clipboard contents into the terminal window

                                signature:
                                Junkhacker
                                We are here to help you. If you are unresponsive to our questions, don't expect us to be responsive to yours.

                                D 2 Replies Last reply Reply Quote 0
                                • D
                                  dpotesta50 @Junkhacker
                                  last edited by

                                  @junkhacker it’s not going to auto-copy by highlighting OUTSIDE of putty i’m sure. I have the password in a regular text file on the desktop. I copy it, switch to the putty terminal window, right-click (no menus or anything show up), hit enter and get “invalid password”.

                                  1 Reply Last reply Reply Quote 0
                                  • D
                                    dpotesta50 @Junkhacker
                                    last edited by

                                    @junkhacker Not invalid password but ACCESS DENIED

                                    1 Reply Last reply Reply Quote 0
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