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Issues with FOG services

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FOG Problems
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  • S
    Sebastian Roth Moderator
    last edited by Nov 30, 2017, 2:49 PM

    @andreiv From the log this looks pretty good. Maybe there is just one of the clients missing? You schedule a task for 19 machines. Are you absolutely sure all 19 come up to the blue screen? It doesn’t start if just a single one is missing.

    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

    A 1 Reply Last reply Dec 1, 2017, 10:06 AM Reply Quote 0
    • A
      andreiv @Sebastian Roth
      last edited by Dec 1, 2017, 10:06 AM

      @sebastian-roth

      Sorry for the late reply…
      Yes, I triple-checked. All machines were connected and waiting. But I have an idea to why this is happening. I’ll test it as soon as I can and get back with the results.

      1 Reply Last reply Reply Quote 0
      • W
        Wayne Workman
        last edited by Dec 2, 2017, 3:07 AM

        These instructions have fixed this problem lots of times: https://wiki.fogproject.org/wiki/index.php?title=Troubleshoot_Downloading_-_Multicast#Clear_DB_of_non-essential_multicast_data

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
        Daily Clean Installation Results:
        https://fogtesting.fogproject.us/
        FOG Reporting:
        https://fog-external-reporting-results.fogproject.us/

        A 1 Reply Last reply Dec 2, 2017, 3:28 AM Reply Quote 0
        • A
          andreiv @Wayne Workman
          last edited by Dec 2, 2017, 3:28 AM

          @wayne-workman
          Yes, I am almost sure that that is the problem. There are “leftover” tasks and this is related to an issue I reported in another thread, the fact that checking the “Schedule Shutdown after task completion” causes the task to hang (remain unfinished).
          The next time I have to deploy I am going to do a test and deploy twice, once with that checkbox checked and once unchecked and I am going to capture a video of the last steps of the process on the client, to see what happens.

          W 1 Reply Last reply Dec 2, 2017, 4:55 PM Reply Quote 0
          • S
            Sebastian Roth Moderator
            last edited by Dec 2, 2017, 10:05 AM

            @andreiv So were you able to make it work again??

            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

            A 1 Reply Last reply Dec 2, 2017, 10:19 AM Reply Quote 0
            • A
              andreiv @Sebastian Roth
              last edited by Dec 2, 2017, 10:19 AM

              @sebastian-roth Yes, but the my solution was to reinstall FOG. I didn’t know about the solution you mentioned. The reinstall also seems to solve the problem.

              1 Reply Last reply Reply Quote 0
              • S
                Sebastian Roth Moderator
                last edited by Dec 2, 2017, 10:54 AM

                @andreiv Don’t think a re-install would have cleared the left over entries in the DB. At least not that I am aware of. Tom would know better though. I’ll mark this solved anyway.

                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                W 1 Reply Last reply Dec 2, 2017, 5:00 PM Reply Quote 0
                • W
                  Wayne Workman @andreiv
                  last edited by Wayne Workman Dec 2, 2017, 10:56 AM Dec 2, 2017, 4:55 PM

                  @andreiv said in Issues with FOG services:

                  checking the “Schedule Shutdown after task completion” causes the task to hang (remain unfinished).

                  That feature doesn’t work for you?

                  @andreiv said in Issues with FOG services:

                  The next time I have to deploy I am going to do a test and deploy twice, once with that checkbox checked and once unchecked and I am going to capture a video of the last steps of the process on the client, to see what happens.

                  Please do.

                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                  Daily Clean Installation Results:
                  https://fogtesting.fogproject.us/
                  FOG Reporting:
                  https://fog-external-reporting-results.fogproject.us/

                  A 1 Reply Last reply Dec 2, 2017, 6:09 PM Reply Quote 0
                  • W
                    Wayne Workman @Sebastian Roth
                    last edited by Wayne Workman Dec 2, 2017, 11:03 AM Dec 2, 2017, 5:00 PM

                    @sebastian-roth said in Issues with FOG services:

                    Don’t think a re-install would have cleared the left over entries in the DB. At least not that I am aware of.

                    The FOG Installer does not DELETE anything from the DB at all. The most it even does is A). Make a new database or B ). Upgrade an older schema database to the latest schema.

                    A little fog history:
                    There’s a great number of problems that re-running the installer will FIX though. FTP Passwords are one I pushed hard and helped with. So if the FTP passwords (storage management node passwords used for FTP purposes) are not correct for a node, all kinds of crap breaks in FOG and tons of people were needing help diagnosing & fixing that, so we changed the fog installer to just fix it every single time for all storage node Addresses that match the local machine’s address. This fixed the FTP password problem basically instantly for both master nodes and storage nodes for everyone.

                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                    Daily Clean Installation Results:
                    https://fogtesting.fogproject.us/
                    FOG Reporting:
                    https://fog-external-reporting-results.fogproject.us/

                    1 Reply Last reply Reply Quote 0
                    • W
                      Wayne Workman @andreiv
                      last edited by Dec 2, 2017, 10:49 PM

                      @andreiv I moved your last post to here since it’s a separate issue that you found: https://forums.fogproject.org/topic/11157/checking-schedule-shutdown-after-task-completion-causes-the-running-task-to-hang/2 Please follow it there.

                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                      Daily Clean Installation Results:
                      https://fogtesting.fogproject.us/
                      FOG Reporting:
                      https://fog-external-reporting-results.fogproject.us/

                      1 Reply Last reply Reply Quote 0
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