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MAC Address problem. Maybe?

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  • F
    FallingWax
    last edited by Oct 19, 2017, 8:39 PM

    Running Version 1.5.0-RC-9
    SVN Revision: 6080

    Imaging a number of machines today, Posiflex 3815 is the specific computer model. After I imaged the first two machines, the third machine would not load FOG to register the host. I thought maybe I had already created the host, but that was not the case. The first machine i imaged had a MAC of 00:19:17:01:f3:33. The third machine has a MAC of 00:19:17:01:f3:41. After removing the first machines HOST in fog, the third machine would load FOG normally. I then imaged a fourth machine with no problem, MAC of 00:19:17:01:f3:4d. However, the fifth machine I imaged would not load FOG again. The fifth machine has a MAC of 00:19:17:01:f3:04. Only when I removed the HOST of the third and fourth machine would the fifth machine load.

    I considered that maybe I had too many machines imaging at once but I have 3 nodes and the potential to image 30 machines at once. I only had one other machine imaging at this time. I do have an issue where every few weeks I have to clear out the ‘tasks’ table in the sql database. However I only have two stuck right now with 28 slots available, at the time of writing. This issue popped up about an hour ago, but I had 27 slots available then as I was imaging one machine already.

    So my first thought is maybe FOG is only seeing the first 5 groupings of the MAC and if that’s the case its random because my fourth machine would have had an issue as well. Second is maybe its just a network thing since this is the first time I have seen it and we image a lot of machines.

    Any thoughts or assistance in where I might look for more information is appreciated. Thanks!

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    • S
      Sebastian Roth Moderator
      last edited by Oct 19, 2017, 9:25 PM

      @fallingwax said in MAC Address problem. Maybe?:

      … machine would not load FOG

      What exactly do you mean by that?? Please describe in more detail or post a video or picture of an error you see.

      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

      F 1 Reply Last reply Oct 20, 2017, 12:46 PM Reply Quote 0
      • F
        FallingWax @Sebastian Roth
        last edited by Oct 20, 2017, 12:46 PM

        @sebastian-roth
        It won’t boot to the registration splash screen. The machine connects to the server but act’s as if its already a host with no task scheduled and goes on to boot from the hard drive.

        1 Reply Last reply Reply Quote 0
        • F
          FallingWax
          last edited by Oct 20, 2017, 4:11 PM

          This seems to be happening everytime now. My tech is imaging 5 machines (same model as above) and I have to clear the previous host, so he can register the next host.

          1 Reply Last reply Reply Quote 0
          • S
            Sebastian Roth Moderator
            last edited by Oct 20, 2017, 6:55 PM

            @FallingWax Possibly we have a similar issue here. Please run this mysql query and report the full output here: SELECT hosts.hostName,hosts.hostID,hostMAC.hmMAC,inventory.iSystemUUID FROM hosts,hostMAC,inventory WHERE inventory.iHostID = hosts.hostID AND hostMAC.hmHostID = hosts.HostID AND hostMAC.hmMAC LIKE '%00:19:17:01%';

            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

            F 1 Reply Last reply Oct 20, 2017, 7:03 PM Reply Quote 0
            • F
              FallingWax @Sebastian Roth
              last edited by Oct 20, 2017, 7:03 PM

              @sebastian-roth

              I don’t have those hosts in there anymore. I had to remove them one by one to be able to image the next one. I can try and duplicate the issue again on Monday.

              1 Reply Last reply Reply Quote 0
              • S
                Sebastian Roth Moderator
                last edited by Sebastian Roth Oct 20, 2017, 2:45 PM Oct 20, 2017, 8:44 PM

                @FallingWax I think we found what is causing this. Seems like some systems are using faulty system UUIDs which we use in FOG since a couple of months actually. Turns out that some MSI motherboards (more precisely the firmware running on those) have non-unique system UUIDs like FFFFFFFF-FFFF-FFFF-FFFF-FFFFFFFFFFFF).

                I just pushed a fix to disable that code in FOG for now. Please upgrade to the very latest working and see if you still have issues.

                I am fairly sure it’ll all go away after upgrading.

                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                W F 2 Replies Last reply Oct 20, 2017, 11:02 PM Reply Quote 3
                • W
                  Wayne Workman @Sebastian Roth
                  last edited by Wayne Workman Oct 20, 2017, 5:02 PM Oct 20, 2017, 11:02 PM

                  @sebastian-roth Things like that are what concern me about using UUIDs… In a perfect world where all manufacturers actually follow standards, it’d be great. We should consider ourselves lucky every NIC ships with a unique MAC address usually. I tried to find the thread I remember where a guy actually had two motherboards with the same MAC address but couldn’t find it. But it’s here somewhere, yes, two motherboards had the same MAC. Yes, he got a free replacement for one of them if I recall.

                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                  Daily Clean Installation Results:
                  https://fogtesting.fogproject.us/
                  FOG Reporting:
                  https://fog-external-reporting-results.fogproject.us/

                  1 Reply Last reply Reply Quote 1
                  • F
                    FallingWax @Sebastian Roth
                    last edited by Oct 23, 2017, 1:44 PM

                    @sebastian-roth
                    Updated to working this morning. I’ll post an update after we get a few machines imaging. Thanks again for your help.

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