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1.4.4 install fails - add-apt-repository: command not found

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  • S
    Sanga Collins
    last edited by Oct 11, 2017, 5:10 PM

    I upgraded my server from 14 to Ububtu 16.04. I am reinstalling fog and keep getting the error message

    …/lib/common/functions.sh: line 616: add-apt-repository: command not found

    Seems simple enough until I try and fix the issue. I get the following

    The following additional packages will be installed:
    python-apt
    The following packages will be REMOVED:
    apt gnupg gnupg-agent pinentry-curses

    Which warns that it could be potentially harmful to continue. I decided to continue and indeed apt was broken and updates or installs were no longer possible including completing the Fog installation.

    What could be wrong or what have I missed?

    1 Reply Last reply Reply Quote 0
    • S
      Sebastian Roth Moderator
      last edited by Oct 11, 2017, 9:15 PM

      @Sanga-Collins You posted the output which is really great but would be even better if you could post the commands used as well. Mostly when something is wrong with debian-based package system you start by running apt-get -f install and see what you are at.

      The command add-apt-repository is part of the package called ‘software-properties-common’. So run apt-get install software-properties-common to install that. This should be done by the installer so I guess there is something really wrong.

      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

      1 Reply Last reply Reply Quote 0
      • S
        Sanga Collins
        last edited by Oct 11, 2017, 9:20 PM

        @sebastian-roth said in 1.4.4 install fails - add-apt-repository: command not found:

        apt-get install software-properties-common

        Thanks for the reply. I had followed the steps to clean up packages and find any errors so now I am at the point where I get the following.

        apt-get -f install
Reading package lists... Done
Building dependency tree
Reading state information... Done
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.

        Running the command to install software-properties-common is what leads to the strange warning message as shown below. Its very strange and I am at a loss as to how to get past it.

        # apt-get install software-properties-common
Reading package lists... Done
Building dependency tree
Reading state information... Done
The following packages were automatically installed and are no longer required:
  libassuan0 libksba8 libnpth0
Use 'sudo apt autoremove' to remove them.
The following packages will be REMOVED:
  apt apt-utils gnupg gnupg-agent pinentry-curses
The following NEW packages will be installed:
  software-properties-common
WARNING: The following essential packages will be removed.
This should NOT be done unless you know exactly what you are doing!
  apt gnupg (due to apt)
0 upgraded, 1 newly installed, 5 to remove and 0 not upgraded.
Need to get 9,452 B of archives.
After this operation, 6,900 kB disk space will be freed.
You are about to do something potentially harmful.
To continue type in the phrase 'Yes, do as I say!'
 ?]
        1 Reply Last reply Reply Quote 0
        • S
          Sebastian Roth Moderator
          last edited by Oct 12, 2017, 5:04 AM

          @Sanga-Collins To me this sounds as if your package lists are screwed. How did you do the upgrage from 14.04 to 16.04?

          Please run cat /etc/apt/sources.list /etc/apt/sources.list.d/* && apt-get update && apt-get dist-upgrade and post the full output here.

          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

          1 Reply Last reply Reply Quote 0
          • S
            Sanga Collins
            last edited by Oct 12, 2017, 12:41 PM

            @sebastian-roth said in 1.4.4 install fails - add-apt-repository: command not found:

            cat /etc/apt/sources.list /etc/apt/sources.list.d/* && apt-get update && apt-get dist-upgrade

            To upgrade I used apt-get dist-upgrade which seemed to go through without a problem. Here are the results of the commands you requested.

            thanks

            # cat /etc/apt/sources.list /etc/apt/sources.list.d/* && apt-get update && apt-get dist-upgrade
# Zentyal
deb http://archive.zentyal.org/zentyal 5.0 main extra

# deb cdrom:[Ubuntu-Server 14.04 LTS _Trusty Tahr_ - Release amd64 (20140416.2)]/ trusty extras main restricted

# deb cdrom:[Ubuntu-Server 14.04 LTS _Trusty Tahr_ - Release amd64 (20140416.2)]/ trusty extras main restricted

# See http://help.ubuntu.com/community/UpgradeNotes for how to upgrade to
# newer versions of the distribution.
deb http://us.archive.ubuntu.com/ubuntu/ xenial main restricted
# deb-src http://us.archive.ubuntu.com/ubuntu/ trusty main restricted

## Major bug fix updates produced after the final release of the
## distribution.
deb http://us.archive.ubuntu.com/ubuntu/ xenial-updates main restricted
# deb-src http://us.archive.ubuntu.com/ubuntu/ trusty-updates main restricted

## N.B. software from this repository is ENTIRELY UNSUPPORTED by the Ubuntu
## team. Also, please note that software in universe WILL NOT receive any
## review or updates from the Ubuntu security team.
deb http://us.archive.ubuntu.com/ubuntu/ xenial universe
# deb-src http://us.archive.ubuntu.com/ubuntu/ trusty universe
deb http://us.archive.ubuntu.com/ubuntu/ xenial-updates universe
# deb-src http://us.archive.ubuntu.com/ubuntu/ trusty-updates universe

## N.B. software from this repository is ENTIRELY UNSUPPORTED by the Ubuntu
## team, and may not be under a free licence. Please satisfy yourself as to
## your rights to use the software. Also, please note that software in
## multiverse WILL NOT receive any review or updates from the Ubuntu
## security team.
deb http://us.archive.ubuntu.com/ubuntu/ xenial multiverse
# deb-src http://us.archive.ubuntu.com/ubuntu/ trusty multiverse
deb http://us.archive.ubuntu.com/ubuntu/ xenial-updates multiverse
# deb-src http://us.archive.ubuntu.com/ubuntu/ trusty-updates multiverse

## N.B. software from this repository may not have been tested as
## extensively as that contained in the main release, although it includes
## newer versions of some applications which may provide useful features.
## Also, please note that software in backports WILL NOT receive any review
## or updates from the Ubuntu security team.
deb http://us.archive.ubuntu.com/ubuntu/ xenial-backports main restricted universe multiverse
# deb-src http://us.archive.ubuntu.com/ubuntu/ trusty-backports main restricted universe multiverse


deb http://security.ubuntu.com/ubuntu xenial-security main restricted
# deb-src http://security.ubuntu.com/ubuntu trusty-security main restricted
deb http://security.ubuntu.com/ubuntu xenial-security universe
# deb-src http://security.ubuntu.com/ubuntu trusty-security universe
deb http://security.ubuntu.com/ubuntu xenial-security multiverse
# deb-src http://security.ubuntu.com/ubuntu trusty-security multiverse

## Uncomment the following two lines to add software from Canonical's
## 'partner' repository.
## This software is not part of Ubuntu, but is offered by Canonical and the
## respective vendors as a service to Ubuntu users.
# deb http://archive.canonical.com/ubuntu trusty partner
# deb-src http://archive.canonical.com/ubuntu trusty partner

## Uncomment the following two lines to add software from Ubuntu's
## 'extras' repository.
# deb https://packages.elastic.co/elasticsearch/2.x/debian stable main # disabled on upgrade to xenial
deb https://packages.elastic.co/elasticsearch/2.x/debian stable main
# deb https://packages.elastic.co/elasticsearch/2.x/debian stable main # disabled on upgrade to xenial
# deb https://packages.graylog2.org/repo/debian/ stable 2.0 # disabled on upgrade to xenial
deb https://packages.graylog2.org/repo/debian/ stable 2.0
# deb https://packages.graylog2.org/repo/debian/ stable 2.0 # disabled on upgrade to xenial
# deb http://repo.mongodb.org/apt/debian wheezy/mongodb-org/3.0 main # disabled on upgrade to xenial
deb http://repo.mongodb.org/apt/debian wheezy/mongodb-org/3.0 main
# deb http://repo.mongodb.org/apt/debian wheezy/mongodb-org/3.0 main # disabled on upgrade to xenial
# deb http://archive.zentyal.org/zentyal 4.2 main extra # disabled on upgrade to xenial
deb http://archive.zentyal.org/zentyal 4.2 main extra
# deb http://archive.zentyal.org/zentyal 4.2 main extra # disabled on upgrade to xenial
Hit:1 http://us.archive.ubuntu.com/ubuntu xenial InRelease
Get:2 http://us.archive.ubuntu.com/ubuntu xenial-updates InRelease [102 kB]
Get:3 http://security.ubuntu.com/ubuntu xenial-security InRelease [102 kB]
Hit:4 http://archive.zentyal.org/zentyal 5.0 InRelease
Get:5 http://us.archive.ubuntu.com/ubuntu xenial-backports InRelease [102 kB]
Get:6 http://us.archive.ubuntu.com/ubuntu xenial-updates/main amd64 Packages [642 kB]
Get:7 http://us.archive.ubuntu.com/ubuntu xenial-updates/main i386 Packages [609 kB]
Get:8 http://us.archive.ubuntu.com/ubuntu xenial-updates/universe amd64 Packages [540 kB]
Get:9 http://us.archive.ubuntu.com/ubuntu xenial-updates/universe i386 Packages [515 kB]
Fetched 2,613 kB in 1s (2,357 kB/s)
Reading package lists... Done
Reading package lists... Done
Building dependency tree
Reading state information... Done
Calculating upgrade... Done
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
            Wayne WorkmanW 1 Reply Last reply Oct 12, 2017, 4:54 PM Reply Quote 0
            • Wayne WorkmanW
              Wayne Workman @Sanga Collins
              last edited by Oct 12, 2017, 4:54 PM

              @sanga-collins I always recommend migrating to a new OS instead of upgrading the OS because of issues like this. We have a migration guide here: https://wiki.fogproject.org/wiki/index.php?title=Migrate_FOG So if we are not able to figure out what is botched on your fog server, you can just migrate.

              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
              Daily Clean Installation Results:
              https://fogtesting.fogproject.us/
              FOG Reporting:
              https://fog-external-reporting-results.fogproject.us/

              1 Reply Last reply Reply Quote 0
              • S
                Sanga Collins
                last edited by Oct 12, 2017, 5:00 PM

                Thanks for the pointers. I do believe the server upgrade did cause majority of the issues I am facing. I’ll try a few more things this weekend to fix it when I can take advantage of down time. If that does not work I’ll just make a new one and migrate.

                Thanks for the assistance!

                1 Reply Last reply Reply Quote 0
                • S
                  Sebastian Roth Moderator
                  last edited by Sebastian Roth Oct 12, 2017, 1:22 PM Oct 12, 2017, 7:18 PM

                  @sanga-collins: Give this monster of a command a try: apt-get --dry-run -o Debug::pkgDepCache::AutoInstall=1 -o Debug::pkgProblemResolver=1 install software-properties-common

                  As well try dpkg --configure -a to see if there is still some package left unconfigured. Plus, run apt-cache showpkg software-properties-common so we see the package dependencies.

                  Post the full outputs again. Hopefully we can figure out what would be causing the removal of apt on your system.

                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                  1 Reply Last reply Reply Quote 1
                  • S
                    Sanga Collins
                    last edited by Oct 13, 2017, 2:47 PM

                    @sebastian-roth said in 1.4.4 install fails - add-apt-repository: command not found:

                    apt-get --dry-run -o Debug::pkgDepCache::AutoInstall=1 -o Debug::pkgProblemResolver=1 install software-properties-common

                    Here is what I got when executing the commands you provided (good to know apt has a dry run feature 🙂

                    apt-get --dry-run -o Debug::pkgDepCache::AutoInstall=1 -o Debug::pkgProblemResolver=1 install software-properties-common
Reading package lists... Done
Building dependency tree
Reading state information... Done
Starting pkgProblemResolver with broken count: 1
Starting 2 pkgProblemResolver with broken count: 1
Investigating (0) gnupg [ amd64 ] < 2.1.15-1ubuntu6 > ( utils )
Broken gnupg:amd64 Breaks on software-properties-common [ amd64 ] < none -> 0.96.20.7 > ( admin ) (<= 0.96.24.3)
  Considering software-properties-common:amd64 9998 as a solution to gnupg:amd64 115
  Removing gnupg:amd64 rather than change software-properties-common:amd64
Investigating (0) libgpgme11 [ amd64 ] < 1.8.0-3ubuntu2 > ( libs )
Broken libgpgme11:amd64 Depends on gnupg [ amd64 ] < 2.1.15-1ubuntu6 > ( utils ) (> 2)
  Considering gnupg:amd64 115 as a solution to libgpgme11:amd64 3
Broken libgpgme11:amd64 Depends on gnupg2 [ amd64 ] < none -> 2.1.11-6ubuntu2 > ( utils ) (> 2.0.4)
  Considering gnupg2:amd64 2 as a solution to libgpgme11:amd64 3
  Try Installing gnupg2 [ amd64 ] < none -> 2.1.11-6ubuntu2 > ( utils ) before changing libgpgme11:amd64
    Installing gnupg-agent as Depends of gnupg2
      Installing pinentry-curses as Depends of gnupg-agent
        Installing libassuan0 as Depends of pinentry-curses
        Installing libc6 as Depends of pinentry-curses
          Installing libgcc1 as Depends of libc6
            Installing gcc-6-base as Depends of libgcc1
        Installing libgpg-error0 as Depends of pinentry-curses
        Installing libncursesw5 as Depends of pinentry-curses
          Installing libtinfo5 as Depends of libncursesw5
         Removing: pinentry-curses
      Installing libassuan0 as Depends of gnupg-agent
      Installing libgcrypt20 as Depends of gnupg-agent
      Installing libnpth0 as Depends of gnupg-agent
      Installing libreadline6 as Depends of gnupg-agent
       Removing: gnupg-agent
  Or group remove for libgpgme11:amd64
Investigating (0) pinentry-curses [ i386 ] < none -> 0.9.7-3 > ( utils )
Broken pinentry-curses:i386 Depends on libassuan0 [ i386 ] < none -> 2.4.2-2 > ( libs ) (>= 2.0.1)
  Considering libassuan0:i386 0 as a solution to pinentry-curses:i386 -1
  Holding Back pinentry-curses:i386 rather than change libassuan0:i386
Investigating (0) gnupg-agent [ i386 ] < none -> 2.1.11-6ubuntu2 > ( utils )
Broken gnupg-agent:i386 Depends on pinentry-curses [ i386 ] < none -> 0.9.7-3 > ( utils )
  Considering pinentry-curses:i386 -1 as a solution to gnupg-agent:i386 -1
  Holding Back gnupg-agent:i386 rather than change pinentry-curses:i386
Broken gnupg-agent:i386 Depends on pinentry [ i386 ] < none ->  > ( none )
  Considering pinentry-tty:i386 0 as a solution to gnupg-agent:i386 -1
  Holding Back gnupg-agent:i386 rather than change pinentry:i386
  Or group keep for gnupg-agent:i386
Broken gnupg-agent:i386 Depends on libassuan0 [ i386 ] < none -> 2.4.2-2 > ( libs ) (>= 2.3.0)
  Considering libassuan0:i386 0 as a solution to gnupg-agent:i386 -1
  Holding Back gnupg-agent:i386 rather than change libassuan0:i386
Investigating (1) samba-dsdb-modules [ amd64 ] < 2:4.6.7+dfsg-1ubuntu2 > ( libs )
Broken samba-dsdb-modules:amd64 Depends on libgpgme11 [ amd64 ] < 1.8.0-3ubuntu2 > ( libs ) (>= 1.2.0)
  Considering libgpgme11:amd64 3 as a solution to samba-dsdb-modules:amd64 3
  Removing samba-dsdb-modules:amd64 rather than change libgpgme11:amd64
Investigating (1) gnupg2 [ amd64 ] < none -> 2.1.11-6ubuntu2 > ( utils )
Broken gnupg2:amd64 Depends on gnupg-agent [ amd64 ] < 2.1.15-1ubuntu6 > ( utils ) (= 2.1.11-6ubuntu2)
  Considering gnupg-agent:amd64 5 as a solution to gnupg2:amd64 2
  Holding Back gnupg2:amd64 rather than change gnupg-agent:amd64
Investigating (1) zentyal-samba [ amd64 ] < 5.0.10 > ( web )
Broken zentyal-samba:amd64 Depends on samba-dsdb-modules [ amd64 ] < 2:4.6.7+dfsg-1ubuntu2 > ( libs )
  Considering samba-dsdb-modules:amd64 3 as a solution to zentyal-samba:amd64 0
  Removing zentyal-samba:amd64 rather than change samba-dsdb-modules:amd64
Investigating (2) apt [ amd64 ] < 1.2.24 > ( admin )
Broken apt:amd64 Depends on gnupg [ amd64 ] < 2.1.15-1ubuntu6 > ( utils )
  Considering gnupg:amd64 115 as a solution to apt:amd64 5134
  Added gnupg:amd64 to the remove list
Broken apt:amd64 Depends on gnupg2 [ amd64 ] < none -> 2.1.11-6ubuntu2 > ( utils )
  Considering gnupg2:amd64 2 as a solution to apt:amd64 5134
  Try Installing gnupg2 [ amd64 ] < none -> 2.1.11-6ubuntu2 > ( utils ) before changing apt:amd64
    Installing gnupg-agent as Depends of gnupg2
      Installing pinentry-curses as Depends of gnupg-agent
        Installing libassuan0 as Depends of pinentry-curses
      Installing libassuan0 as Depends of gnupg-agent
      Installing libgcrypt20 as Depends of gnupg-agent
      Installing libnpth0 as Depends of gnupg-agent
  Fixing apt:amd64 via keep of gnupg:amd64
Investigating (2) gnupg [ amd64 ] < 2.1.15-1ubuntu6 > ( utils )
Broken gnupg:amd64 Depends on gnupg-agent [ amd64 ] < 2.1.15-1ubuntu6 > ( utils ) (= 2.1.15-1ubuntu6)
  Considering gnupg-agent:amd64 5 as a solution to gnupg:amd64 5134
  Added gnupg-agent:amd64 to the remove list
Broken gnupg:amd64 Breaks on software-properties-common [ amd64 ] < none -> 0.96.20.7 > ( admin ) (<= 0.96.24.3)
  Considering software-properties-common:amd64 9998 as a solution to gnupg:amd64 5134
  Removing gnupg:amd64 rather than change software-properties-common:amd64
Investigating (2) pinentry-curses [ i386 ] < none -> 0.9.7-3 > ( utils )
Broken pinentry-curses:i386 Depends on libassuan0 [ i386 ] < none -> 2.4.2-2 > ( libs ) (>= 2.0.1)
  Considering libassuan0:i386 0 as a solution to pinentry-curses:i386 -1
  Holding Back pinentry-curses:i386 rather than change libassuan0:i386
Investigating (2) gnupg-agent [ i386 ] < none -> 2.1.11-6ubuntu2 > ( utils )
Broken gnupg-agent:i386 Depends on pinentry-curses [ i386 ] < none -> 0.9.7-3 > ( utils )
  Considering pinentry-curses:i386 -1 as a solution to gnupg-agent:i386 -1
  Holding Back gnupg-agent:i386 rather than change pinentry-curses:i386
Broken gnupg-agent:i386 Depends on pinentry [ i386 ] < none ->  > ( none )
  Considering pinentry-tty:i386 0 as a solution to gnupg-agent:i386 -1
  Holding Back gnupg-agent:i386 rather than change pinentry:i386
  Or group keep for gnupg-agent:i386
Broken gnupg-agent:i386 Depends on libassuan0 [ i386 ] < none -> 2.4.2-2 > ( libs ) (>= 2.3.0)
  Considering libassuan0:i386 0 as a solution to gnupg-agent:i386 -1
  Holding Back gnupg-agent:i386 rather than change libassuan0:i386
Investigating (3) apt [ amd64 ] < 1.2.24 > ( admin )
Broken apt:amd64 Depends on gnupg [ amd64 ] < 2.1.15-1ubuntu6 > ( utils )
  Considering gnupg:amd64 9998 as a solution to apt:amd64 5134
Broken apt:amd64 Depends on gnupg2 [ amd64 ] < none -> 2.1.11-6ubuntu2 > ( utils )
  Considering gnupg2:amd64 2 as a solution to apt:amd64 5134
  Try Installing gnupg2 [ amd64 ] < none -> 2.1.11-6ubuntu2 > ( utils ) before changing apt:amd64
    Installing gnupg-agent as Depends of gnupg2
      Installing pinentry-curses as Depends of gnupg-agent
        Installing libassuan0 as Depends of pinentry-curses
      Installing libassuan0 as Depends of gnupg-agent
      Installing libgcrypt20 as Depends of gnupg-agent
      Installing libnpth0 as Depends of gnupg-agent
  Or group remove for apt:amd64
Investigating (3) apt-utils [ amd64 ] < 1.2.24 > ( admin )
Broken apt-utils:amd64 Depends on apt [ amd64 ] < 1.2.24 > ( admin ) (= 1.2.24)
  Considering apt:amd64 5134 as a solution to apt-utils:amd64 56
  Removing apt-utils:amd64 rather than change apt:amd64
Investigating (3) pinentry-curses [ i386 ] < none -> 0.9.7-3 > ( utils )
Broken pinentry-curses:i386 Depends on libassuan0 [ i386 ] < none -> 2.4.2-2 > ( libs ) (>= 2.0.1)
  Considering libassuan0:i386 0 as a solution to pinentry-curses:i386 -1
  Holding Back pinentry-curses:i386 rather than change libassuan0:i386
Investigating (3) gnupg-agent [ i386 ] < none -> 2.1.11-6ubuntu2 > ( utils )
Broken gnupg-agent:i386 Depends on pinentry-curses [ i386 ] < none -> 0.9.7-3 > ( utils )
  Considering pinentry-curses:i386 -1 as a solution to gnupg-agent:i386 -1
  Holding Back gnupg-agent:i386 rather than change pinentry-curses:i386
Broken gnupg-agent:i386 Depends on pinentry [ i386 ] < none ->  > ( none )
  Considering pinentry-tty:i386 0 as a solution to gnupg-agent:i386 -1
  Holding Back gnupg-agent:i386 rather than change pinentry:i386
  Or group keep for gnupg-agent:i386
Broken gnupg-agent:i386 Depends on libassuan0 [ i386 ] < none -> 2.4.2-2 > ( libs ) (>= 2.3.0)
  Considering libassuan0:i386 0 as a solution to gnupg-agent:i386 -1
  Holding Back gnupg-agent:i386 rather than change libassuan0:i386
Done
The following packages were automatically installed and are no longer required:
  libassuan0 libksba8 libnpth0 zentyal-dns
Use 'apt autoremove' to remove them.
The following packages will be REMOVED:
  apt apt-utils gnupg gnupg-agent libgpgme11 pinentry-curses samba-dsdb-modules zentyal-samba
The following NEW packages will be installed:
  software-properties-common
WARNING: The following essential packages will be removed.
This should NOT be done unless you know exactly what you are doing!
  apt gnupg (due to apt)
0 upgraded, 1 newly installed, 8 to remove and 9 not upgraded.
Remv apt-utils [1.2.24]
Remv apt [1.2.24]
Remv zentyal-samba [5.0.10]
Remv samba-dsdb-modules [2:4.6.7+dfsg-1ubuntu2]
Remv libgpgme11 [1.8.0-3ubuntu2]
Remv gnupg [2.1.15-1ubuntu6]
Remv gnupg-agent [2.1.15-1ubuntu6]
Remv pinentry-curses [1.0.0-2]
Inst software-properties-common (0.96.20.7 Ubuntu:16.04/xenial-updates [all])
Conf software-properties-common (0.96.20.7 Ubuntu:16.04/xenial-updates [all])

                    dpkg --configure -a returned no results. And finally

                    apt-cache showpkg software-properties-common
Package: software-properties-common
Versions:
0.96.20.7 (/var/lib/apt/lists/us.archive.ubuntu.com_ubuntu_dists_xenial-updates_main_binary-amd64_Packages) (/var/lib/apt/lists/us.archive.ubuntu.com_ubuntu_dists_xenial-updates_main_binary-i386_Packages) (/var/lib/dpkg/status)
 Description Language:
                 File: /var/lib/apt/lists/us.archive.ubuntu.com_ubuntu_dists_xenial_main_binary-amd64_Packages
                  MD5: d19f432480048ad00ac5c2bfd116cd00
 Description Language: en
                 File: /var/lib/apt/lists/us.archive.ubuntu.com_ubuntu_dists_xenial_main_i18n_Translation-en
                  MD5: d19f432480048ad00ac5c2bfd116cd00
 Description Language:
                 File: /var/lib/apt/lists/us.archive.ubuntu.com_ubuntu_dists_xenial-updates_main_binary-amd64_Packages
                  MD5: d19f432480048ad00ac5c2bfd116cd00

0.96.20 (/var/lib/apt/lists/us.archive.ubuntu.com_ubuntu_dists_xenial_main_binary-amd64_Packages) (/var/lib/apt/lists/us.archive.ubuntu.com_ubuntu_dists_xenial_main_binary-i386_Packages)
 Description Language:
                 File: /var/lib/apt/lists/us.archive.ubuntu.com_ubuntu_dists_xenial_main_binary-amd64_Packages
                  MD5: d19f432480048ad00ac5c2bfd116cd00
 Description Language: en
                 File: /var/lib/apt/lists/us.archive.ubuntu.com_ubuntu_dists_xenial_main_i18n_Translation-en
                  MD5: d19f432480048ad00ac5c2bfd116cd00
 Description Language:
                 File: /var/lib/apt/lists/us.archive.ubuntu.com_ubuntu_dists_xenial-updates_main_binary-amd64_Packages
                  MD5: d19f432480048ad00ac5c2bfd116cd00


Reverse Depends:
  gnupg,software-properties-common 0.96.24.3
  ubuntu-mate-welcome,software-properties-common
  software-properties-kde,software-properties-common
  software-properties-gtk,software-properties-common
  cloud-init,software-properties-common
  ubuntu-touch,software-properties-common
  ubuntu-mate-welcome,software-properties-common
  software-properties-kde,software-properties-common
  phablet-tools-citrain,software-properties-common
  ubuntu-server,software-properties-common
  software-properties-gtk,software-properties-common
  cloud-init,software-properties-common
Dependencies:
0.96.20.7 - python3:any (2 3.3.2-2~) python3 (0 (null)) python3-gi (0 (null)) gir1.2-glib-2.0 (0 (null)) python-apt-common (2 0.9) python3-dbus (0 (null)) python3-software-properties (5 0.96.20.7) ca-certificates (0 (null)) python-software-properties (3 0.85) python3-software-properties (3 0.85) python3-software-properties:i386 (3 0.85) python-software-properties (3 0.85) python3-software-properties (3 0.85) python3-software-properties:i386 (3 0.85)
0.96.20 - python3:any (2 3.3.2-2~) python3 (0 (null)) python3-gi (0 (null)) gir1.2-glib-2.0 (0 (null)) python-apt-common (2 0.9) python3-dbus (0 (null)) python3-software-properties (5 0.96.20) ca-certificates (0 (null)) python-software-properties (3 0.85) python3-software-properties (3 0.85) python-software-properties (3 0.85) python3-software-properties (3 0.85) python3-software-properties:i386 (3 0.85) python3-software-properties:i386 (3 0.85)
Provides:
0.96.20.7 -
0.96.20 -
Reverse Provides:

                    Was the results from running the last command

                    1 Reply Last reply Reply Quote 0
                    • S
                      Sebastian Roth Moderator
                      last edited by Oct 13, 2017, 3:56 PM

                      @Sanga-Collins Please run as well apt-cache showpkg gnupg and post here again.

                      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                      1 Reply Last reply Reply Quote 0
                      • S
                        Sanga Collins
                        last edited by Oct 13, 2017, 3:59 PM

                        @sebastian-roth said in 1.4.4 install fails - add-apt-repository: command not found:

                        apt-cache showpkg gnupg

                        this command provided a lot of information, but I am not sure where to begin breaking it down. Here are the results.

                        apt-cache showpkg gnupg
Package: gnupg
Versions:
2.1.15-1ubuntu6 (/var/lib/apt/lists/archive.zentyal.org_zentyal_dists_5.0_main_binary-amd64_Packages) (/var/lib/dpkg/status)
 Description Language:
                 File: /var/lib/apt/lists/archive.zentyal.org_zentyal_dists_5.0_main_binary-amd64_Packages
                  MD5: e0a75e34d2b98be880e3fca6a5088ca5

1.4.20-1ubuntu3.1 (/var/lib/apt/lists/us.archive.ubuntu.com_ubuntu_dists_xenial-updates_main_binary-amd64_Packages) (/var/lib/apt/lists/security.ubuntu.com_ubuntu_dists_xenial-security_main_binary-amd64_Packages)
 Description Language:
                 File: /var/lib/apt/lists/us.archive.ubuntu.com_ubuntu_dists_xenial_main_binary-amd64_Packages
                  MD5: f9c3b47becaeff9b3854707a8cb94146
 Description Language:
                 File: /var/lib/apt/lists/us.archive.ubuntu.com_ubuntu_dists_xenial_main_binary-i386_Packages
                  MD5: f9c3b47becaeff9b3854707a8cb94146
 Description Language: en
                 File: /var/lib/apt/lists/us.archive.ubuntu.com_ubuntu_dists_xenial_main_i18n_Translation-en
                  MD5: f9c3b47becaeff9b3854707a8cb94146
 Description Language:
                 File: /var/lib/apt/lists/us.archive.ubuntu.com_ubuntu_dists_xenial-updates_main_binary-amd64_Packages
                  MD5: f9c3b47becaeff9b3854707a8cb94146
 Description Language:
                 File: /var/lib/apt/lists/us.archive.ubuntu.com_ubuntu_dists_xenial-updates_main_binary-i386_Packages
                  MD5: f9c3b47becaeff9b3854707a8cb94146

1.4.20-1ubuntu3 (/var/lib/apt/lists/us.archive.ubuntu.com_ubuntu_dists_xenial_main_binary-amd64_Packages)
 Description Language:
                 File: /var/lib/apt/lists/us.archive.ubuntu.com_ubuntu_dists_xenial_main_binary-amd64_Packages
                  MD5: f9c3b47becaeff9b3854707a8cb94146
 Description Language:
                 File: /var/lib/apt/lists/us.archive.ubuntu.com_ubuntu_dists_xenial_main_binary-i386_Packages
                  MD5: f9c3b47becaeff9b3854707a8cb94146
 Description Language: en
                 File: /var/lib/apt/lists/us.archive.ubuntu.com_ubuntu_dists_xenial_main_i18n_Translation-en
                  MD5: f9c3b47becaeff9b3854707a8cb94146
 Description Language:
                 File: /var/lib/apt/lists/us.archive.ubuntu.com_ubuntu_dists_xenial-updates_main_binary-amd64_Packages
                  MD5: f9c3b47becaeff9b3854707a8cb94146
 Description Language:
                 File: /var/lib/apt/lists/us.archive.ubuntu.com_ubuntu_dists_xenial-updates_main_binary-i386_Packages
                  MD5: f9c3b47becaeff9b3854707a8cb94146


Reverse Depends:
  gnupg-dbg,gnupg 1.4.20-1ubuntu3.1
  libknewstuff3-4,gnupg
  apt,gnupg
  playonlinux,gnupg
  pepperflashplugin-nonfree,gnupg
  python-simplestreams,gnupg
  oem-config-remaster,gnupg
  libknewstuff3-4,gnupg
  libknewstuff2-4,gnupg
  gnupg-curl,gnupg
  evolution,gnupg
  enigmail,gnupg 2
  gnupg:i386,gnupg
  snapd,gnupg
  python3-simplestreams,gnupg
  livecd-rootfs,gnupg
  libdpkg-perl,gnupg
  gpgv,gnupg
  seahorse-daemon,gnupg 1.4.7
  dpkg-dev,gnupg
  debootstrap,gnupg
  apt,gnupg
  primesense-nite-nonfree,gnupg
  playonlinux,gnupg
  pepperflashplugin-nonfree,gnupg
  zescrow-client,gnupg
  wsl,gnupg
  wotsap,gnupg
  wl-beta,gnupg
  wl,gnupg
  uck,gnupg
  ubuntu-core-libs,gnupg
  ubuntu-cloud-keyring,gnupg
  torbrowser-launcher,gnupg
  topal,gnupg
  tla,gnupg
  tin,gnupg
  sqwebmail,gnupg
  sitesummary-client,gnupg
  sitesummary,gnupg
  signing-party,gnupg
  semi,gnupg
  echolot,gnupg 1.0.7
  rhn-client-tools,gnupg
  reportbug,gnupg
  repo,gnupg
  rephrase,gnupg
  python3-gnupg,gnupg
  python-simplestreams,gnupg
  python-gnupg,gnupg
  python-dput,gnupg
  pius,gnupg
  pidgin-openpgp,gnupg
  php-crypt-gpg,gnupg
  pgpgpg,gnupg
  pay-service,gnupg
  pass,gnupg
  paperkey,gnupg
  paperkey,gnupg
  packaging-dev,gnupg
  oem-config-remaster,gnupg
  nn,gnupg
  monkeysphere,gnupg 1.4.10
  monkeysign,gnupg
  mini-buildd,gnupg
  mew-beta,gnupg
  mew,gnupg
  metche,gnupg
  mandos-client,gnupg 2
  mandos,gnupg 2
  lurker,gnupg
  libzypp,gnupg
  libroar2,gnupg
  libpgp-sign-perl,gnupg
  libpar-perl,gnupg
  libmodule-signature-perl,gnupg
  libmail-gnupg-perl,gnupg
  libknewstuff3-4,gnupg
  libknewstuff2-4,gnupg
  libguestfs-tools,gnupg
  libgnupg-perl,gnupg
  libgnupg-interface-perl,gnupg
  libcrypt-gpg-perl,gnupg
  kuvert,gnupg 1.0.6
  kup-server,gnupg
  kgpg,gnupg
  keyringer,gnupg
  jetring,gnupg
  jenkins-debian-glue-buildenv,gnupg
  ircmarkers,gnupg
  inn2,gnupg
  inn,gnupg 1.0.5
  ilohamail,gnupg
  hdup,gnupg
  gpg-remailer,gnupg
  gozerbot,gnupg
  gnupg-pkcs11-scd,gnupg
  gnupg-curl,gnupg
  gnumed-server,gnupg
  gnumail.app,gnupg
  git-remote-gcrypt,gnupg
  git-crypt,gnupg
  git-annex,gnupg
  fossil,gnupg
  exmh,gnupg
  evolution,gnupg
  emdebian-archive-keyring,gnupg
  debian-keyring,gnupg 1.0.6-4
  duply,gnupg
  dpkg-sig,gnupg
  diffoscope,gnupg
  debsigs,gnupg
  debsig-verify,gnupg
  debpartial-mirror,gnupg
  debomatic,gnupg
  debmirror,gnupg
  debian-ports-archive-keyring,gnupg
  gnupg-dbg,gnupg 1.4.20-1ubuntu3
  debian-archive-keyring,gnupg
  debarchiver,gnupg
  clamav-unofficial-sigs,gnupg
  cedar-backup3,gnupg
  cedar-backup2,gnupg
  bsdowl,gnupg
  bootmail,gnupg
  bikeshed,gnupg
  aptly,gnupg
  add-apt-key,gnupg
  0install-core,gnupg
  gnupg:i386,gnupg
  ubuntu-minimal,gnupg
  spamassassin,gnupg
  python3-simplestreams,gnupg
  mutt,gnupg
  livecd-rootfs,gnupg
  libdpkg-perl,gnupg
  initramfs-tools-ubuntu-core,gnupg
  gpgv,gnupg
  gnupg-doc,gnupg
  libgpgme11,gnupg 2
  gnupg-agent,gnupg
  dput,gnupg
  dpkg-dev,gnupg
  devscripts,gnupg
  debootstrap,gnupg
  byobu,gnupg
  apt,gnupg
  gnupg-agent,gnupg 2.1.15-1ubuntu6
Dependencies:
2.1.15-1ubuntu6 - gnupg-agent (5 2.1.15-1ubuntu6) libassuan0 (2 2.0.1) libbz2-1.0 (0 (null)) libc6 (2 2.15) libgcrypt20 (2 1.7.0) libgpg-error0 (2 1.14) libksba8 (2 1.3.4) libreadline7 (2 6.0) libsqlite3-0 (2 3.7.15) zlib1g (2 1:1.1.4) debsig-verify (3 0.15) dirmngr (3 2.1.0~) gnupg2 (3 2.1.11-7+exp1) libgnupg-interface-perl (3 0.52-3) libgnupg-perl (1 0.19-1) libmail-gnupg-perl (1 0.22-1) monkeysphere (3 0.38~) php-crypt-gpg (1 1.4.1-1) python-apt (1 1.1.0~beta4) python-gnupg (3 0.3.8-3) software-properties-common (1 0.96.24.3) dirmngr (5 2.1.15-1ubuntu6) gnupg-l10n (5 2.1.15-1ubuntu6) parcimonie (0 (null)) xloadimage (0 (null)) gnupg2 (3 2.1.11-7+exp1) gnupg2:i386 (3 2.1.11-7+exp1) gnupg2:i386 (3 2.1.11-7+exp1) python-apt:i386 (1 1.1.0~beta4) dirmngr:i386 (3 2.1.0~) gnupg:i386 (32 (null)) monkeysphere:i386 (3 0.38~) software-properties-common:i386 (1 0.96.24.3) debsig-verify:i386 (3 0.15) python-gnupg:i386 (3 0.3.8-3) libgnupg-interface-perl:i386 (3 0.52-3)
1.4.20-1ubuntu3.1 - gpgv (0 (null)) libbz2-1.0 (0 (null)) libc6 (2 2.15) libreadline6 (2 6.0) libusb-0.1-4 (2 2:0.1.12) zlib1g (2 1:1.1.4) gnupg-curl (0 (null)) gnupg-doc (0 (null)) libpcsclite1 (0 (null)) parcimonie (0 (null)) xloadimage (16 (null)) imagemagick (16 (null)) eog (0 (null)) gnupg:i386 (32 (null))
1.4.20-1ubuntu3 - gpgv (0 (null)) libbz2-1.0 (0 (null)) libc6 (2 2.15) libreadline6 (2 6.0) libusb-0.1-4 (2 2:0.1.12) zlib1g (2 1:1.1.4) gnupg-curl (0 (null)) gnupg-doc (0 (null)) libpcsclite1 (0 (null)) parcimonie (0 (null)) xloadimage (16 (null)) imagemagick (16 (null)) eog (0 (null)) gnupg:i386 (32 (null))
Provides:
2.1.15-1ubuntu6 - gnupg:i386 (= 2.1.15-1ubuntu6) gpg (= )
1.4.20-1ubuntu3.1 - gnupg:i386 (= 1.4.20-1ubuntu3.1)
1.4.20-1ubuntu3 - gnupg:i386 (= 1.4.20-1ubuntu3)
Reverse Provides:
gnupg:i386 1.4.20-1ubuntu3.1 (= 1.4.20-1ubuntu3.1)
gnupg:i386 1.4.20-1ubuntu3 (= 1.4.20-1ubuntu3)

                        Let me know if you need any additional information.

                        Thanks

                        1 Reply Last reply Reply Quote 0
                        • S
                          Sebastian Roth Moderator
                          last edited by Sebastian Roth Oct 13, 2017, 10:04 AM Oct 13, 2017, 4:03 PM

                          @sanga-collins Maybe it just needs a cleanup of the apt DB: apt-get clean, then try again installing the packages…

                          As well run apt-cache show gnupg and post results.

                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                          1 Reply Last reply Reply Quote 0
                          • S
                            Sanga Collins
                            last edited by Oct 13, 2017, 4:06 PM

                            apt-get clean had no results, apt-cache show gnupg results are below.

                            # apt-get clean
# apt-cache show gnupg
Package: gnupg
Source: gnupg2
Version: 2.1.15-1ubuntu6
Architecture: amd64
Maintainer: Ubuntu Developers <ubuntu-devel-discuss@lists.ubuntu.com>
Installed-Size: 1738
Depends: gnupg-agent (= 2.1.15-1ubuntu6), libassuan0 (>= 2.0.1), libbz2-1.0, libc6 (>= 2.15), libgcrypt20 (>= 1.7.0), libgpg-error0 (>= 1.14), libksba8 (>= 1.3.4), libreadline7 (>= 6.0), libsqlite3-0 (>= 3.7.15), zlib1g (>= 1:1.1.4)
Recommends: dirmngr (= 2.1.15-1ubuntu6), gnupg-l10n (= 2.1.15-1ubuntu6)
Suggests: parcimonie, xloadimage
Breaks: debsig-verify (<< 0.15), dirmngr (<< 2.1.0~), gnupg2 (<< 2.1.11-7+exp1), libgnupg-interface-perl (<< 0.52-3), libgnupg-perl (<= 0.19-1), libmail-gnupg-perl (<= 0.22-1), monkeysphere (<< 0.38~), php-crypt-gpg (<= 1.4.1-1), python-apt (<= 1.1.0~beta4), python-gnupg (<< 0.3.8-3), software-properties-common (<= 0.96.24.3)
Replaces: gnupg2 (<< 2.1.11-7+exp1)
Provides: gpg
Multi-Arch: foreign
Homepage: https://www.gnupg.org/
Priority: optional
Section: utils
Filename: pool/main/g/gnupg2/gnupg_2.1.15-1ubuntu6_amd64.deb
Size: 777960
SHA256: d86136b86e8e352c329336466efbf6faf0d029968322a58b2289b3a4aa6c4498
SHA1: 7c75fd806197e6ccd33b40b135e79a5af7bb333d
MD5sum: 3213eab4f9fd733fb28995e9852f1c0c
Description: GNU privacy guard - a free PGP replacement
 GnuPG is GNU's tool for secure communication and data storage.
 It can be used to encrypt data and to create digital signatures.
 It includes an advanced key management facility and is compliant
 with the proposed OpenPGP Internet standard as described in RFC4880.
 .
 This package contains /usr/bin/gpg and some helper utilities like
 gpgconf and kbxutil.
Description-md5: e0a75e34d2b98be880e3fca6a5088ca5
Original-Maintainer: Debian GnuPG Maintainers <pkg-gnupg-maint@lists.alioth.debian.org>

Package: gnupg
Architecture: amd64
Version: 1.4.20-1ubuntu3.1
Multi-Arch: foreign
Priority: important
Section: utils
Origin: Ubuntu
Maintainer: Ubuntu Developers <ubuntu-devel-discuss@lists.ubuntu.com>
Original-Maintainer: Debian GnuPG-Maintainers <pkg-gnupg-maint@lists.alioth.debian.org>
Bugs: https://bugs.launchpad.net/ubuntu/+filebug
Installed-Size: 1680
Depends: gpgv, libbz2-1.0, libc6 (>= 2.15), libreadline6 (>= 6.0), libusb-0.1-4 (>= 2:0.1.12), zlib1g (>= 1:1.1.4)
Suggests: gnupg-curl, gnupg-doc, libpcsclite1, parcimonie, xloadimage | imagemagick | eog
Filename: pool/main/g/gnupg/gnupg_1.4.20-1ubuntu3.1_amd64.deb
Size: 625938
MD5sum: 955b23eb62539452a8aa37e34e6f77c1
SHA1: c4a2dce178bc097fdef9bee47fd205ff4d8656f8
SHA256: 19c1ccd4e3a24184a35e7d601418b2a1c473ec9c15662580dc74a91d5f8eaea6
Homepage: https://www.gnupg.org
Description-en: GNU privacy guard - a free PGP replacement
 GnuPG is GNU's tool for secure communication and data storage.
 It can be used to encrypt data and to create digital signatures.
 It includes an advanced key management facility and is compliant
 with the proposed OpenPGP Internet standard as described in RFC 4880.
 .
 GnuPG 1.4 is the standalone, non-modularized series. In contrast to
 the version 2 series, shipped with the gnupg2 package, it comes
 with no support for S/MIME and some other tools useful for desktop
 environments, but also with less dependencies.
 .
 The gnupg package is built without libcurl. So it does not support
 HKPS keyservers. Install the gnupg-curl package if you want to use
 the keyserver helper tools built with libcurl and supporting HKPS.
Description-md5: f9c3b47becaeff9b3854707a8cb94146
Task: minimal
Build-Essential: yes
Supported: 5y

Package: gnupg
Priority: important
Section: utils
Installed-Size: 1680
Maintainer: Ubuntu Developers <ubuntu-devel-discuss@lists.ubuntu.com>
Original-Maintainer: Debian GnuPG-Maintainers <pkg-gnupg-maint@lists.alioth.debian.org>
Architecture: amd64
Version: 1.4.20-1ubuntu3
Depends: gpgv, libbz2-1.0, libc6 (>= 2.15), libreadline6 (>= 6.0), libusb-0.1-4 (>= 2:0.1.12), zlib1g (>= 1:1.1.4)
Suggests: gnupg-curl, gnupg-doc, libpcsclite1, parcimonie, xloadimage | imagemagick | eog
Filename: pool/main/g/gnupg/gnupg_1.4.20-1ubuntu3_amd64.deb
Size: 625630
MD5sum: ace943be4e385a91b6d709c78a77f0fb
SHA1: b045d34360f8eb41360a4c480f165237826ae18b
SHA256: 55342635cea65fd4f8f18bfc3a0c3113f3de6f5d7a755562ebbab7ba75a9dbd0
Description-en: GNU privacy guard - a free PGP replacement
 GnuPG is GNU's tool for secure communication and data storage.
 It can be used to encrypt data and to create digital signatures.
 It includes an advanced key management facility and is compliant
 with the proposed OpenPGP Internet standard as described in RFC 4880.
 .
 GnuPG 1.4 is the standalone, non-modularized series. In contrast to
 the version 2 series, shipped with the gnupg2 package, it comes
 with no support for S/MIME and some other tools useful for desktop
 environments, but also with less dependencies.
 .
 The gnupg package is built without libcurl. So it does not support
 HKPS keyservers. Install the gnupg-curl package if you want to use
 the keyserver helper tools built with libcurl and supporting HKPS.
Description-md5: f9c3b47becaeff9b3854707a8cb94146
Multi-Arch: foreign
Homepage: https://www.gnupg.org
Bugs: https://bugs.launchpad.net/ubuntu/+filebug
Build-Essential: yes
Origin: Ubuntu
Supported: 5y
Task: minimal
                            1 Reply Last reply Reply Quote 0
                            • S
                              Sebastian Roth Moderator
                              last edited by Sebastian Roth Oct 13, 2017, 11:04 AM Oct 13, 2017, 4:58 PM

                              @Sanga-Collins What do you get from apt-get policy gnupg?

                              Edit: The version 2.1.15-1ubuntu6 of gnupg kind of looks like it came from ubuntu zesty (check the version numbers here: https://packages.ubuntu.com/search?keywords=gnupg). I still don’t know how this could happen. Maybe you tried upgrading to 17.04 at some stage but then went back to 16.04???

                              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                              1 Reply Last reply Reply Quote 0
                              • S
                                Sanga Collins
                                last edited by Oct 13, 2017, 5:01 PM

                                @sebastian-roth said in 1.4.4 install fails - add-apt-repository: command not found:

                                apt-get policy gnupg

                                Turns out the command was apt policy gnupg. The results are below

                                apt policy gnupg
gnupg:
  Installed: 2.1.15-1ubuntu6
  Candidate: 2.1.15-1ubuntu6
  Version table:
 *** 2.1.15-1ubuntu6 500
        500 http://archive.zentyal.org/zentyal 5.0/main amd64 Packages
        100 /var/lib/dpkg/status
     1.4.20-1ubuntu3.1 500
        500 http://us.archive.ubuntu.com/ubuntu xenial-updates/main amd64 Packages
        500 http://security.ubuntu.com/ubuntu xenial-security/main amd64 Packages
     1.4.20-1ubuntu3 500
        500 http://us.archive.ubuntu.com/ubuntu xenial/main amd64 Packages
                                1 Reply Last reply Reply Quote 0
                                • S
                                  Sebastian Roth Moderator
                                  last edited by Oct 13, 2017, 5:09 PM

                                  @Sanga-Collins Sorry, my fault. Should have been apt-cache policy ... or apt policy ... works just as well.

                                  Now we’re getting closer. It’s coming from that zentyal repository… So edit your /etc/apt/sources.list and comment (put a # hash tag in front of) that line “deb http://archive.zentyal.org/zentyal …”

                                  apt-get clean
apt-get autoclean
apt-get update
apt-get install software-properties-common

                                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                  1 Reply Last reply Reply Quote 0
                                  • S
                                    Sebastian Roth Moderator
                                    last edited by Sebastian Roth Oct 13, 2017, 11:19 AM Oct 13, 2017, 5:16 PM

                                    @Sanga-Collins LOL, now that we know what’s wrong it was easy to find other people being in the same situation: https://forum.zentyal.org/index.php?topic=31231.0

                                    From my point of view this is something Zentyal is doing wrong and they should fix it. For now you can live with disabling that repo I reckon.

                                    Edit: And another one here: https://forum.zentyal.org/index.php?topic=30815.0
                                    If you are keen to stay with Zentyal you can follow those instructions, download newer Yakkety package versions from launchpad and install those by hand. Very ugly and I am sure it’ll break something else very soon. Don’t go there if you don’t really know what you do.

                                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                    1 Reply Last reply Reply Quote 0
                                    • S
                                      Sanga Collins
                                      last edited by Oct 13, 2017, 5:40 PM

                                      @sebastian-roth said in 1.4.4 install fails - add-apt-repository: command not found:

                                      apt-get install software-properties-common

                                      I may have to go with the 2nd fix and get newer packages from Yakkety to resolve the issue. This server is our office Domain controller as well as imaging server. So breaking the Samba shares and logins will have my team up in arms come Monday morning.

                                      So sad they let this bug slip through. My plan of upgrading all my remote servers and installing Fog has hit a major road bump.

                                      I am going to create a VM and install the latest version of Zentyal from the ISO and see if that makes any difference.

                                      Thank you for all your patience and invaluable assistance. Above and Beyond by far!

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