Posts made by tatanas

More details :
I tried adding 2 Fog managed printers and the ports are created (IP_X.X.X.X with the associated IP) but not the printers.
I would say the printui method (even if return code is 0) is not working properly.

I can understand “…already exists” but what does “… already configured” mean ?

Here is a sample of the log when I try to install a printer which is not already installed on the host :

 22/09/2021 15:58 PrinterManager Adding printers
 22/09/2021 15:58 Printer Adding: B503-LASER (fog)
 22/09/2021 15:59 PrinterManager PrintUI return code = 0
 22/09/2021 15:59 PrinterManager Restarting spooler

...

 22/09/2021 16:02 PrinterManager Adding printers
 22/09/2021 16:02 PrinterManager B503-LASER (fog) has already been configured

...

 22/09/2021 16:04 PrinterManager Adding printers
 22/09/2021 16:04 PrinterManager B503-LASER (fog) has already been configured

I you want, I can give you a remote access to this computer.

So it seems the list “_configuredPrinters” contains the printer that I want to install.
Is it the host’s printers list configured through the fog server web ?
And the “installedPrinters” list will be the printers already installed on the host ?

@sebastian-roth
Don’t hesitate if you need help debugging.
I’m using the module a lot and this bug is very frustating…

@Matthieu-Jacquart
The bug was there in 1.5.8 too and I think it wasn’t before.

I Updated Fog to 1.5.9. The problem is still the same.

How Fog client checks if a printer is already installed ?

Hi,

First of all, I would like to thank all of you for your work.

Now, let’s go straight to the point.
We are using a fog server 1.5.8 and the printer module to install network printers.
But since few months, we’ve got and error :
… PrinterManager printer_name has already been configured
The printer can’t be installed because the fog client believes it already was.

The error appears on Win7 or Win10, with fog client 0.11.16 or 0.11.19 but not everywhere.
For example, it can happen on 1 computer in a classroom of 20 identical (soft and hardware) computers.

I tried this printui command on local host which works just fine :
rundll32 printui.dll PrintUIEntry /if /b “Ricoh Printer” /f “\NAS_IP\applications\Imprimantes\RICOH\IMC3000\disk1\OEMSETUP.INF” /m “Generic PCL5 Printer Driver” /r “IP_192.168.0.20”

Any idea ?