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    2. LaurentB
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    L
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    Posts made by LaurentB

    • RE: I don't see some hosts

      @Wayne-Workman the 6 first of the mac are the same and fog could see somes of theese MAC.

      i’m still looking for BUT you’re right @Sebastian-Roth , the forticlient have an integrated FW, maybe the problem… today i will look if I can turn off the FW part and you say after

      posted in FOG Problems
      L
      LaurentB
    • RE: I don't see some hosts

      @Wayne-Workman said in I don't see some hosts:

      Has anyone suggested figuring out how to create an exception for the FOG Client inside of forticlient? This is going to be what needs done, since you have determined that forticlient is what’s preventing the FOG Client from working.

      Forticlient is a program that is use for mounting a VPN, it’s a proprietary program so I can not change anything.
      it’s in its basic function that it add the different MAC and that’s the source of my problem…

      posted in FOG Problems
      L
      LaurentB
    • RE: I don't see some hosts

      @Wayne-Workman said in I don't see some hosts:

      @LaurentB said in I don't see some hosts:

      see the client in my hosts BUT it was offline with the red sign “Connection time out”

      Just a comment on that, the red dot just means pings to that host are not working. This does not mean the FOG Client is not working. Often, I have had the red dot and the FOG Client works just fine.

      I explain myself badly (sorry i’m French and my english is not perfect !) but i’m agree with that !
      The client works fine but i have a communication problem between client/serveur (because of Forticlient).

      posted in FOG Problems
      L
      LaurentB
    • RE: I don't see some hosts

      Hi !!! I’m back after 2 months … (including 1 of vacation after all) and I start working on Fog again…

      Still have the same problem on various computer 😞

      I’m sure the problem comes from Forticlient because I did the following test 2 times with the same result :

      • FOG is allready in a computer with Forticlient BUT i don’t see it in my hosts
      • I remove Forticlient
      • i reboot the computer
      • MAGIC, my computer appear in the pendings hosts… i try to deploy an application and it works perfectly…
      • After a reboot i can still see the computer in my hosts
      • i made a fresh install of Forticlient and made a reboot
      • i see the client in my hosts BUT it was offline with the red sign “Connection time out”

      And so I can not use snappins because the server no longer sees the client ! ;( ;( ;(

      For desktops no problem but for laptops they all have the forticlient …

      @Sebastian-Roth / @Quazz / @Wayne-Workman if you have any ideas it could help me ! 😄

      posted in FOG Problems
      L
      LaurentB
    • RE: I don't see some hosts

      don’t worry @Sebastian-Roth you are already very nice to help me !!!

      Here the result :

      mysql> DELETE FROM hostMAC WHERE hmMAC LIKE '%00:09:0F%';
Query OK, 2 rows affected (0.00 sec)

mysql> SELECT hmID,hmHostID,hmMAC,hmPending,hmPrimary FROM hostMAC WHERE hmHostID = 5;
+------+----------+-------------------+-----------+-----------+
| hmID | hmHostID | hmMAC             | hmPending | hmPrimary |
+------+----------+-------------------+-----------+-----------+
|   10 |        5 | 58:82:a8:92:b1:bf |           | 1         |
| 2413 |        5 | 18:60:24:48:df:c6 | 1         | 0         |
| 2414 |        5 | 88:b1:11:2a:50:9a | 1         | 0         |
| 2415 |        5 | 88:b1:11:2a:50:9d | 1         | 0         |
| 2416 |        5 | 88:b1:11:2a:50:99 | 1         | 0         |
| 2418 |        5 | ec:8e:b5:a4:5e:a3 | 1         | 0         |
| 2419 |        5 | 00:50:b6:78:8a:9a | 1         | 0         |
| 2420 |        5 | e4:b3:18:d0:7a:51 | 1         | 0         |
| 2421 |        5 | e6:b3:18:d0:7a:50 | 1         | 0         |
| 2422 |        5 | e4:b3:18:d0:7a:50 | 1         | 0         |
+------+----------+-------------------+-----------+-----------+
10 rows in set (0.00 sec)

mysql> exit
      posted in FOG Problems
      L
      LaurentB
    • RE: I don't see some hosts

      @Quazz could you tell me how ? i’m not really good in mysql…

      posted in FOG Problems
      L
      LaurentB
    • RE: I don't see some hosts

      are you there ? 😉

      posted in FOG Problems
      L
      LaurentB
    • RE: I don't see some hosts

      @Quazz and @Sebastian-Roth have you an idea ?

      posted in FOG Problems
      L
      LaurentB
    • RE: I don't see some hosts

      I made the change and the SQL, the result follows :

      root@srv-fog1-n0:~# mysql
Welcome to the MySQL monitor.  Commands end with ; or \g.
Your MySQL connection id is 6992132
Server version: 5.7.22-0ubuntu18.04.1 (Ubuntu)

Copyright (c) 2000, 2018, Oracle and/or its affiliates. All rights reserved.

Oracle is a registered trademark of Oracle Corporation and/or its
affiliates. Other names may be trademarks of their respective
owners.

Type 'help;' or '\h' for help. Type '\c' to clear the current input statement.

mysql> use fog
Reading table information for completion of table and column names
You can turn off this feature to get a quicker startup with -A

Database changed
mysql> SELECT hmID,hmHostID,hmMAC,hmPending FROM hostMAC WHERE hmMAC LIKE '%00:09:0F%';
+------+----------+-------------------+-----------+
| hmID | hmHostID | hmMAC             | hmPending |
+------+----------+-------------------+-----------+
|   13 |        5 | 00:09:0f:fe:00:01 | 0         |
| 1817 |        5 | 00:09:0f:aa:00:01 | 0         |
+------+----------+-------------------+-----------+
2 rows in set (0.00 sec)

mysql>
      posted in FOG Problems
      L
      LaurentB
    • RE: I don't see some hosts

      @Quazz ok but there is a way to look for the hosts who have this duplicate MAC ?

      In the menu “list all hosts” i don’t have the possibility search by MAC and in the menu “Host Listing Export” it don’t find any “00:09:0F:AA:00:01”.

      posted in FOG Problems
      L
      LaurentB
    • RE: I don't see some hosts

      @quazz i can’t edit the client because i don’t see the client in my pending hosts

      posted in FOG Problems
      L
      LaurentB
    • RE: I don't see some hosts

      Yeahhhh Absolutely right ! I have a Fortigate firewall for all my site AND in some computer (about 350) i also have the Forticlient VPN when the computers want to connect from the outside !

      So… how i could solve that… ???
      Is there a way to ignore this particular MAC adress in fog ?

      posted in FOG Problems
      L
      LaurentB
    • RE: I don't see some hosts

      @Sebastian-Roth i cannot do that because the client wasn’t in my host list ! (it’s my problem).
      moreover I’ve never seen this option…

      posted in FOG Problems
      L
      LaurentB
    • RE: I don't see some hosts

      And if i look the actual fog.log i got this :

      
------------------------------------------------------------------------------
----------------------------------UserTracker---------------------------------
------------------------------------------------------------------------------
 14/06/2018 09:38 Client-Info Client Version: 0.11.16
 14/06/2018 09:38 Client-Info Client OS:      Windows
 14/06/2018 09:38 Client-Info Server Version: 1.5.3
 14/06/2018 09:38 Middleware::Response ERROR: Unable to get subsection
 14/06/2018 09:38 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
 14/06/2018 09:38 Service Sleeping for 149 seconds
 14/06/2018 09:41 Middleware::Communication URL: http://srv-fog1-n0/fog/management/index.php?sub=requestClientInfo&configure&newService&json
 14/06/2018 09:41 Middleware::Response Success
 14/06/2018 09:41 Middleware::Communication URL: http://srv-fog1-n0/fog/management/index.php?sub=requestClientInfo&mac=00:09:0F:AA:00:01|88:B1:11:2A:4B:6C|88:B1:11:2A:4B:6D|18:60:24:4A:D3:FE|00:09:0F:FE:00:01&newService&json
 14/06/2018 09:41 Middleware::Authentication Waiting for authentication timeout to pass
 14/06/2018 09:41 Middleware::Communication Download: http://srv-fog1-n0/fog/management/other/ssl/srvpublic.crt
 14/06/2018 09:41 Data::RSA FOG Server CA cert found
 14/06/2018 09:41 Middleware::Authentication Cert OK
 14/06/2018 09:41 Middleware::Authentication No token found at C:\Program Files (x86)\FOG\token.dat, this is expected if the client has not authenticated before
 14/06/2018 09:41 Middleware::Authentication ERROR: Could not get security token
 14/06/2018 09:41 Middleware::Authentication ERROR: Le fichier 'C:\Program Files (x86)\FOG\token.dat' est introuvable.
 14/06/2018 09:41 Middleware::Communication POST URL: http://srv-fog1-n0/fog/management/index.php?sub=requestClientInfo&authorize&newService
 14/06/2018 09:41 Middleware::Response Invalid security token
 14/06/2018 09:41 Middleware::Response Success
 14/06/2018 09:41 Middleware::Communication URL: http://srv-fog1-n0/fog/service/getversion.php?clientver&newService&json
 14/06/2018 09:41 Middleware::Communication URL: http://srv-fog1-n0/fog/service/getversion.php?newService&json

 14/06/2018 09:41 Service Creating user agent cache
 14/06/2018 09:41 Middleware::Response ERROR: Unable to get subsection
 14/06/2018 09:41 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
 14/06/2018 09:41 Middleware::Response ERROR: Unable to get subsection
 14/06/2018 09:41 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
 14/06/2018 09:41 Middleware::Response ERROR: Unable to get subsection
 14/06/2018 09:41 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.

------------------------------------------------------------------------------
---------------------------------ClientUpdater--------------------------------
------------------------------------------------------------------------------
 14/06/2018 09:41 Client-Info Client Version: 0.11.16
 14/06/2018 09:41 Client-Info Client OS:      Windows
 14/06/2018 09:41 Client-Info Server Version: 1.5.3
 14/06/2018 09:41 Middleware::Response Success
------------------------------------------------------------------------------


------------------------------------------------------------------------------
----------------------------------TaskReboot----------------------------------
------------------------------------------------------------------------------
 14/06/2018 09:41 Client-Info Client Version: 0.11.16
 14/06/2018 09:41 Client-Info Client OS:      Windows
 14/06/2018 09:41 Client-Info Server Version: 1.5.3
 14/06/2018 09:41 Middleware::Response ERROR: Unable to get subsection
 14/06/2018 09:41 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.

------------------------------------------------------------------------------
--------------------------------HostnameChanger-------------------------------
------------------------------------------------------------------------------
 14/06/2018 09:41 Client-Info Client Version: 0.11.16
 14/06/2018 09:41 Client-Info Client OS:      Windows
 14/06/2018 09:41 Client-Info Server Version: 1.5.3
 14/06/2018 09:41 Middleware::Response ERROR: Unable to get subsection
 14/06/2018 09:41 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.

------------------------------------------------------------------------------
---------------------------------SnapinClient---------------------------------
------------------------------------------------------------------------------
 14/06/2018 09:41 Client-Info Client Version: 0.11.16
 14/06/2018 09:41 Client-Info Client OS:      Windows
 14/06/2018 09:41 Client-Info Server Version: 1.5.3
 14/06/2018 09:41 Middleware::Response ERROR: Unable to get subsection
 14/06/2018 09:41 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.

------------------------------------------------------------------------------
--------------------------------PrinterManager--------------------------------
------------------------------------------------------------------------------
 14/06/2018 09:41 Client-Info Client Version: 0.11.16
 14/06/2018 09:41 Client-Info Client OS:      Windows
 14/06/2018 09:41 Client-Info Server Version: 1.5.3
 14/06/2018 09:41 Middleware::Response ERROR: Unable to get subsection
 14/06/2018 09:41 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.

------------------------------------------------------------------------------
--------------------------------PowerManagement-------------------------------
------------------------------------------------------------------------------
 14/06/2018 09:41 Client-Info Client Version: 0.11.16
 14/06/2018 09:41 Client-Info Client OS:      Windows
 14/06/2018 09:41 Client-Info Server Version: 1.5.3
 14/06/2018 09:41 Middleware::Response ERROR: Unable to get subsection
 14/06/2018 09:41 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.

------------------------------------------------------------------------------
----------------------------------UserTracker---------------------------------
------------------------------------------------------------------------------
 14/06/2018 09:41 Client-Info Client Version: 0.11.16
 14/06/2018 09:41 Client-Info Client OS:      Windows
 14/06/2018 09:41 Client-Info Server Version: 1.5.3
 14/06/2018 09:41 Middleware::Response ERROR: Unable to get subsection
 14/06/2018 09:41 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
 14/06/2018 09:41 Service Sleeping for 122 seconds
      posted in FOG Problems
      L
      LaurentB
    • RE: I don't see some hosts

      @Wayne-Workman yes i uninstall manually and reinstall, i also made a script in my AD like this :

      @echo on
Echo "Test if FOG already exist"
If exist "C:\Program Files (x86)\FOG\settings.json" goto :REINSTALL

Echo "Installation de fog"
msiexec.exe /i "\\xxx\FOGNew.msi" WEBADDRESS="srv-fog1-n0" /quiet /norestart /Lvx "c:\NewInstallFog.log"
ping 127.0.0.1 -n 15 > nul
goto :FIN

:REINSTALL
Echo "REInstallation de fog"
msiexec.exe /i "\\xxx\FOGNew.msi" WEBADDRESS="srv-fog1-n0" /quiet /norestart /Lvx "c:\NewInstallFog.log" REINSTALL=ALL REINSTALLMODE=A
ping 127.0.0.1 -n 15 > nul
net start fogservice
goto :FIN

:FIN
      posted in FOG Problems
      L
      LaurentB
    • I don't see some hosts

      Hi all, i have a problem with some off my client which i don’t see in the “pendding host”.

      Server :
      FOG Version: 1.5.3
      OS: Ubuntu Linux

      Client :
      Fog Version: 0.11.16
      OS: windows 10

      IT park : about 1200 computers

      After a problem in my certificates i just made a fresh installation of all of my clients.
      Some works perfectly and i could see it in the menu “List all hosts”, BUT some don’t appears …

      If i look in the fog.log i could see this message :

      ------------------------------------------------------------------------------
----------------------------------UserTracker---------------------------------
------------------------------------------------------------------------------
 13/06/2018 08:48 Client-Info Client Version: 0.11.16
 13/06/2018 08:48 Client-Info Client OS:      Windows
 13/06/2018 08:48 Client-Info Server Version: 1.5.3
 13/06/2018 08:48 Middleware::Response ERROR: Unable to get subsection
 13/06/2018 08:48 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
 13/06/2018 08:48 Service Sleeping for 177 seconds
 13/06/2018 08:51 Middleware::Communication URL: http://srv-fog1-n0/fog/management/index.php?sub=requestClientInfo&configure&newService&json
 13/06/2018 08:51 Middleware::Response Success
 13/06/2018 08:51 Middleware::Communication URL: http://srv-fog1-n0/fog/management/index.php?sub=requestClientInfo&mac=00:09:0F:AA:00:01|88:B1:11:2A:4B:6C|88:B1:11:2A:4B:6D|18:60:24:4A:D3:FE|00:09:0F:FE:00:01&newService&json
 13/06/2018 08:51 Middleware::Authentication Waiting for authentication timeout to pass
 13/06/2018 08:51 Middleware::Communication Download: http://srv-fog1-n0/fog/management/other/ssl/srvpublic.crt
 13/06/2018 08:51 Data::RSA FOG Server CA cert found
 13/06/2018 08:51 Middleware::Authentication Cert OK
 13/06/2018 08:51 Middleware::Authentication No token found at C:\Program Files (x86)\FOG\token.dat, this is expected if the client has not authenticated before
 13/06/2018 08:51 Middleware::Authentication ERROR: Could not get security token
 13/06/2018 08:51 Middleware::Authentication ERROR: Le fichier 'C:\Program Files (x86)\FOG\token.dat' est introuvable.
 13/06/2018 08:51 Middleware::Communication POST URL: http://srv-fog1-n0/fog/management/index.php?sub=requestClientInfo&authorize&newService
 13/06/2018 08:51 Middleware::Response Invalid security token
 13/06/2018 08:51 Middleware::Response Success
 13/06/2018 08:51 Middleware::Communication URL: http://srv-fog1-n0/fog/service/getversion.php?clientver&newService&json
 13/06/2018 08:51 Middleware::Communication URL: http://srv-fog1-n0/fog/service/getversion.php?newService&json

 13/06/2018 08:51 Service Creating user agent cache
 13/06/2018 08:51 Middleware::Response ERROR: Unable to get subsection
 13/06/2018 08:51 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
 13/06/2018 08:51 Middleware::Response ERROR: Unable to get subsection
 13/06/2018 08:51 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
 13/06/2018 08:51 Middleware::Response ERROR: Unable to get subsection
 13/06/2018 08:51 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.

      After this i run this mysql command :

      mysql
use fog
UPDATE hosts SET hostPubKey="", hostSecToken="", hostSecTime="2018-06-13 14:30:00";

      and after a reboot of the client the new error message in fog.log is the following :

      
 13/06/2018 10:27 Client-Info Version: 0.11.16
 13/06/2018 10:27 Client-Info OS:      Windows
 13/06/2018 10:27 Middleware::Authentication Waiting for authentication timeout to pass
 13/06/2018 10:27 Middleware::Communication Download: http://srv-fog1-n0/fog/management/other/ssl/srvpublic.crt
 13/06/2018 10:27 Data::RSA FOG Server CA cert found
 13/06/2018 10:27 Middleware::Authentication Cert OK
 13/06/2018 10:27 Middleware::Authentication No token found at C:\Program Files (x86)\FOG\token.dat, this is expected if the client has not authenticated before
 13/06/2018 10:27 Middleware::Authentication ERROR: Could not get security token
 13/06/2018 10:27 Middleware::Authentication ERROR: Le fichier 'C:\Program Files (x86)\FOG\token.dat' est introuvable.
 13/06/2018 10:27 Middleware::Communication POST URL: http://srv-fog1-n0/fog/management/index.php?sub=requestClientInfo&authorize&newService
 13/06/2018 10:27 Middleware::Response Invalid security token

      I also try to execute the command “Database Maintenance Commands” in https://wiki.fogproject.org/wiki/index.php?title=Troubleshoot_MySQL#Hosts_think_they_are_not_registered_.2F_can.27t_register_.2F_other_weirdness
      but it’s always the same.

      Any ideas to resolve this ???

      posted in FOG Problems
      L
      LaurentB
    • RE: Multiple MAC in Pending mac list

      Ok perfect !

      I found the option in some computers but some other i don’t… i will look for why, certainly a windows update version problem…

      Thanks for your help !

      Now i must clean the database ! 🙂

      posted in FOG Problems
      L
      LaurentB
    • RE: Multiple MAC in Pending mac list

      Yes , all in windows 10…

      Did you know if i coud disable this funcion ???
      4 or 5 mac all the 10s… in one month my database will explose ! 😞

      posted in FOG Problems
      L
      LaurentB
    • Multiple MAC in Pending mac list

      Hi all !

      I use fog 1.5.3 / Ubuntu

      I’m currently deploying the FOG client in all my computers.

      I have looked several times at the “Pending mac list”, without really paying attention, and i have approve the entire list various times.
      A few second later a have the same mac who come back so… i look and i have client who have more than 70 macs !!!
      2,3,… 5 why not but then it starts to do a lot… 🙂

      This problem exists on some clients and if i look on one of then, obviously, i don’t have so much macs… !

      Do you have an idea of ​​what’s going on ?

      Thanks.

      posted in FOG Problems
      L
      LaurentB
    • RE: Updating 1.5.3

      Thanks a lot guys !
      Let(s go updating ! 🙂

      posted in FOG Problems
      L
      LaurentB
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