Posts made by ITSolutions

You said that you updated tot he latest to try and fix this, what version does it say in the cloud on the dashboard? You indicated 4730 and the current is 6124. Can you verify what version you are on please? Also what OS the server is on

@robza In your original screenshot I just noticed that the MSI file has spaces in it, can you remove the spaces? This would cause msiexec to error finding the file. 1603 is a common catch all error on MSI files, so this could be the issue also.

@robza Have you tried removing the “/qn” from the msi as the /quiet should be the same thing and /quiet is the normal msi style?

Also can you install the file using that command manually on the machine?

This will not remove current hosts it adds the new hosts. If there are duplicates it will skip those hosts and keep the current one in the database.

I would try running a chkdsk under Windows as it looks like the file system isn’t quite right for some reason.

@Tom-Elliott The output for my lsblk on the client does show the hdd and list it as:

sda              8:0      465.8G
: --sda1         8:1       39.2M
: --sda2         8:2       13.8G
: --sda3         8:3       452G

This issue is being reported over on this post https://forums.fogproject.org/topic/6546/no-disk-passed

@Tom Elliot is working to find the root cause of this, he and I are working to set up a tv session so that he can take a look at the underlying cause and get this corrected as quickly as possible.

I am getting the same issue. This started at 6094 that I went to to fix an issue with the client. I upgraded this morning to 6122 and still have the issue. Below is from the Debug output. Everything seems good the MBR is there, the hard drive is there and this machine has been deployed to before. I tried on 3 separate machines, they are Dell Optiplex 3020 micros. I tried to do a disk wipe on one thinking a corrupt part table, but that didn’t help either. Let me know what else can help in troubleshooting this.

@Andrew-Aitken I do believe it is for the client. Try installing .net and re-running the installer. Win10 has .net by default, were as Win 7 needs to have it installed. That would make sense as to the reason it will install on Win 10 for you.

@Tom-Elliott No problem, glad to help when I can. I love FOG and recommend it all the time. I just wish I had more time to help with the community.

Can you try upgrading to the latest trunk I know as of this morning it was 6094? The init scripts have been a little dynamic in the latest builds as the developers are working on cleaning them up and making them more usable and efficient.

I upgraded my FOG server to the latest trunk today and the client installed without an issue. Last time I upgraded the FOG server I got an error with the SSL script part of the installer but everything still seemed to work. This time I had no issues with the upgrade so I wonder if there was an issue the certs.

@Jbob Sorry I didn’t see your post for logging until after I already started the upgrade of the server so I could not do a log to get tot he root cause of this, but it does look as though it was isolated to an error on the server which would point to the certs being the problem. I assume that during the install the client pulls the certs from the server and sets them as a trusted root so that we get the secure connection ability in the client, correct?

@Andrew-Aitken are you still having the issue? Maybe you could run the logging on your MSI so that @Jbob could see what the issue in yours is. Could help in creating an error code/message in the installer for the future.

@Tom-Elliott If he is getting that error there will be no log as that is the client install failing and so no log gets created. I just got in and am about to start an upgrade to the latest trunk and see if that works to fix this issue.

@Jbob I am getting the same error as @Andrew-Aitken got. For some reason I was not able to post a picture last week of it. When I run my script which is a simple silent install I get no error message, it just never installs.

msiexec /i " & subtemp & "\FOGService.msi /passive WEBADDRESS=10.1.90.2

But I get the error such as the posted picture when I run it interactively by clicking on the MSI in windows. Both give the same MSI error in the Windows log though of 1603.

@Tom-Elliott Yeah, I pretty familiar with that error code, but I am not installing any differently than I have ever done in the past. I have installed the new client on almost a dozen images already with no issues up until recently. I just realized I have not installed since I last upgraded FOG, so I think I will upgrade FOG on Monday and try again. I will let you know if that solves anything.

I was using a batch file initially but when it errored out I tried just manually running the MSI and it gives the same results. The 1603 for MSI’s is a generic can’t install error. You can also get that if windows is waiting for a restart after updates is a common cause also.

I am trying to install the new client 0.9.10 on a new image and it continually errors out. It acts as though it is going to install and then Ends with

“FOG Service Setup Wizard ended prematurely: FOG Service Setup Wizard ended prematurely because of an error. Your system has not been modified. To install this program at a later time, run set wizard again. Click the Finish button to exit the Setup Wizard.”

This is on a Windows 7 x64 box, and FOG 5927 running on Ubuntu 14.04. I have installed the client on many other images without issue. I checked the logs on the windows machine and it is giving a generic 1603 error status for the installer. Can anyone help please?

Have you tried dbaning the problematic machines, or even just a full wipe from FOG? I know that I have had issues before if the drive has some odd data on it. Also check the BIOS settings for UEFI/BIOS start up in each machine and match those settings.

@Wayne-Workman Thanks for that pointer, that will definitely help in getting started in this. I am learning how to do simple sql queries in PS and VBscript to try and accomplish this but none of them would work without this part.

I have been doing some searching but am not sure how to query the fog database on a local computer to user in a snapin. I would like to have a snap in that will check the FOG database and set the primary user as an admin. I can do scripts and snapins just fine. But when it comes to PHP and sql queries I am a complete novice. So far I run the following command to add my techs to the local admin group.

net localgroup administrators "Domain\Tech Dept" /add

But I was wondering if someone could help me figure out how to query the database and get the Primary user field and use it to add a user to the local admin group? Any help would be greatly appreciated.