@Sebastian-Roth Oh wow. I can’t believe I miss that. We changed our servers IP address, seems like I missed updating a field somewhere…

What files/settings need to be updated?

@Sebastian-Roth Here you go.

 10/11/2018 3:17 PM Middleware::Communication ERROR: Could not contact FOG server
 10/11/2018 3:17 PM Middleware::Communication ERROR: Unable to connect to the remote server
 10/11/2018 3:17 PM Middleware::Response Success
 10/11/2018 3:17 PM Service ERROR: Invalid promptTime, using default
 10/11/2018 3:17 PM Middleware::Communication URL: http://129.82.31.98/fog/management/index.php?sub=requestClientInfo&mac=F0:92:1C:F0:E7:12&newService&json
 10/11/2018 3:17 PM Middleware::Communication ERROR: Could not contact FOG server
 10/11/2018 3:17 PM Middleware::Communication ERROR: Unable to connect to the remote server
 10/11/2018 3:17 PM Middleware::Response Success
 10/11/2018 3:17 PM Middleware::Communication URL: http://129.82.31.98/fog/service/getversion.php?clientver&newService&json
 10/11/2018 3:18 PM Service ERROR: Unable to get cycle data
 10/11/2018 3:18 PM Service ERROR: Unable to connect to the remote server
 10/11/2018 3:18 PM Middleware::Response Success

------------------------------------------------------------------------------
---------------------------------ClientUpdater--------------------------------
------------------------------------------------------------------------------
 10/11/2018 3:18 PM Client-Info Client Version: 0.11.16
 10/11/2018 3:18 PM Client-Info Client OS:      Windows
 10/11/2018 3:18 PM Client-Info Server Version: 
 10/11/2018 3:18 PM Middleware::Response ERROR: Unable to get subsection
 10/11/2018 3:18 PM Middleware::Response ERROR: Object reference not set to an instance of an object.

------------------------------------------------------------------------------
----------------------------------TaskReboot----------------------------------
------------------------------------------------------------------------------
 10/11/2018 3:18 PM Client-Info Client Version: 0.11.16
 10/11/2018 3:18 PM Client-Info Client OS:      Windows
 10/11/2018 3:18 PM Client-Info Server Version: 
 10/11/2018 3:18 PM Middleware::Response ERROR: Unable to get subsection
 10/11/2018 3:18 PM Middleware::Response ERROR: Object reference not set to an instance of an object.

------------------------------------------------------------------------------
--------------------------------HostnameChanger-------------------------------
------------------------------------------------------------------------------
 10/11/2018 3:18 PM Client-Info Client Version: 0.11.16
 10/11/2018 3:18 PM Client-Info Client OS:      Windows
 10/11/2018 3:18 PM Client-Info Server Version: 
 10/11/2018 3:18 PM Middleware::Response ERROR: Unable to get subsection
 10/11/2018 3:18 PM Middleware::Response ERROR: Object reference not set to an instance of an object.

------------------------------------------------------------------------------
---------------------------------SnapinClient---------------------------------
------------------------------------------------------------------------------
 10/11/2018 3:18 PM Client-Info Client Version: 0.11.16
 10/11/2018 3:18 PM Client-Info Client OS:      Windows
 10/11/2018 3:18 PM Client-Info Server Version: 
 10/11/2018 3:18 PM Middleware::Response ERROR: Unable to get subsection
 10/11/2018 3:18 PM Middleware::Response ERROR: Object reference not set to an instance of an object.

------------------------------------------------------------------------------
--------------------------------PrinterManager--------------------------------
------------------------------------------------------------------------------
 10/11/2018 3:18 PM Client-Info Client Version: 0.11.16
 10/11/2018 3:18 PM Client-Info Client OS:      Windows
 10/11/2018 3:18 PM Client-Info Server Version: 
 10/11/2018 3:18 PM Middleware::Response ERROR: Unable to get subsection
 10/11/2018 3:18 PM Middleware::Response ERROR: Object reference not set to an instance of an object.

------------------------------------------------------------------------------
--------------------------------PowerManagement-------------------------------
------------------------------------------------------------------------------
 10/11/2018 3:18 PM Client-Info Client Version: 0.11.16
 10/11/2018 3:18 PM Client-Info Client OS:      Windows
 10/11/2018 3:18 PM Client-Info Server Version: 
 10/11/2018 3:18 PM Middleware::Response ERROR: Unable to get subsection
 10/11/2018 3:18 PM Middleware::Response ERROR: Object reference not set to an instance of an object.

------------------------------------------------------------------------------
----------------------------------UserTracker---------------------------------
------------------------------------------------------------------------------
 10/11/2018 3:18 PM Client-Info Client Version: 0.11.16
 10/11/2018 3:18 PM Client-Info Client OS:      Windows
 10/11/2018 3:18 PM Client-Info Server Version: 
 10/11/2018 3:18 PM Middleware::Response ERROR: Unable to get subsection
 10/11/2018 3:18 PM Middleware::Response ERROR: Object reference not set to an instance of an object.
 10/11/2018 3:18 PM Service Sleeping for 60 seconds
 10/11/2018 3:22 PM Main Overriding exception handling
 10/11/2018 3:22 PM Main Bootstrapping Zazzles
 10/11/2018 3:22 PM Controller Initialize
 10/11/2018 3:22 PM Controller Start

 10/11/2018 3:22 PM Service Starting service
 10/11/2018 3:22 PM Bus Became bus server
 10/11/2018 3:22 PM Bus Emmiting message on channel: Status
 10/11/2018 3:22 PM Service Invoking early JIT compilation on needed binaries

------------------------------------------------------------------------------
--------------------------------Authentication--------------------------------
------------------------------------------------------------------------------
 10/11/2018 3:22 PM Client-Info Version: 0.11.16
 10/11/2018 3:22 PM Client-Info OS:      Windows
 10/11/2018 3:22 PM Middleware::Authentication Waiting for authentication timeout to pass
 10/11/2018 3:22 PM Middleware::Communication Download: http://129.82.31.98/fog/management/other/ssl/srvpublic.crt
 10/11/2018 3:23 PM Middleware::Communication ERROR: Could not download file
 10/11/2018 3:23 PM Middleware::Communication ERROR: Unable to connect to the remote server
 10/11/2018 3:23 PM Middleware::Authentication ERROR: Could not authenticate
 10/11/2018 3:23 PM Middleware::Authentication ERROR: The system cannot find the file specified.


------------------------------------------------------------------------------
--------------------------------Authentication--------------------------------
------------------------------------------------------------------------------
 10/11/2018 3:23 PM Client-Info Version: 0.11.16
 10/11/2018 3:23 PM Client-Info OS:      Windows
 10/11/2018 3:23 PM Middleware::Authentication Waiting for authentication timeout to pass

@Sebastian-Roth I found a text file called “fog” in that directory, but not anything called “fog.log”

All the categories except UderTracker have the same text under it.

--------------------------------HostnameChanger------------------------------

10/11/2018 2:47 PM Client-Info Client Version: 0.11.16
10/11/2018 2:47 PM Client-Info Client OS: Windows
10/11/2018 2:47 PM Client-Info Server Version:
10/11/2018 2:47 PM Middleware::Response ERROR: Unable to get subsection
10/11/2018 2:47 PM Middleware::Response ERROR: Object reference not set to an instance of an object.

@Wayne-Workman said in Not joining domain after imaging:

@BenR We need a section from the fog log file to help you. It’s here: C:\fog.log The errors in there are the actual windows errors returned from windows. There will be an error code. If you post a big chunk of the log (including error), I will take that and go look it up here and tell you what’s wrong.

I couldn’t find fog.log. I installed a vanilla version of Win10, captured the image with FOG, and imaged it again. Is there step I’m missing?

Hey everyone,

After imaging a machine with Win10, the FOG client does not automatically join the domain. The FOG service is already running after imaging. I tried clearing and inputting the AD info, and using the debugger after seeing this post* , but neither worked. The dump shows the correct user/password.

I’m not sure what else to do. Does anyone have advice?