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    FOG Client Action Text is missing (empty)

    Scheduled Pinned Locked Moved Solved
    FOG Problems
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    • x23piracyX
      x23piracy
      last edited by x23piracy

      Server
      • FOG Version: RC5
      Client
      • Service Version: 11.9
      • OS: Win 10
      Description

      Hi,

      today i mentioned that the fog client does not give any information when using a task.
      i tried executing a single snapin and uploading an image.

      Regards X23

      ║▌║█║▌│║▌║▌█

      1 Reply Last reply Reply Quote 0
      • J
        Joe Schmitt Senior Developer
        last edited by

        @x23piracy this has been patched in 0.11.10, which will be available in the next server RC/release.

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

        x23piracyX 1 Reply Last reply Reply Quote 3
        • J
          Joe Schmitt Senior Developer
          last edited by

          @x23piracy issue confirmed. I’ll patch it when I get some spare time later this week.

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

          1 Reply Last reply Reply Quote 2
          • J
            Joe Schmitt Senior Developer
            last edited by

            @x23piracy this has been patched in 0.11.10, which will be available in the next server RC/release.

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

            x23piracyX 1 Reply Last reply Reply Quote 3
            • x23piracyX
              x23piracy @Joe Schmitt
              last edited by

              @Joe-Schmitt well done!

              ║▌║█║▌│║▌║▌█

              1 Reply Last reply Reply Quote 0
              • x23piracyX
                x23piracy
                last edited by x23piracy

                Hi,

                for me this isn’t fixed, i’ve updated to RC7 and got sure my client has the latest client, and it has.
                Then i triggered a Scandisk Snapin on that Client (Windows 10) and all i got was the system message that system will shut down in less than a minute, no fog client visible.

                Edit: Tried again all i see is this:

                alt text
                It’s just a fired snapin that is doing a dirty bit for scandisk.

                Edit2: Ok maybe i got it wrong, when doing an imaging job i see the client, maybe i forgot that the client is not visible while doing snapin stuff?

                alt text

                Regards X23

                ║▌║█║▌│║▌║▌█

                1 Reply Last reply Reply Quote 0
                • J
                  Joe Schmitt Senior Developer
                  last edited by Joe Schmitt

                  @x23piracy can you try the snapin again? If it still messes up I need the fog.log. Though more than likely it’s not an issue. See, in order to show the shutdown prompt, the fog service needs a user agent running per each user (the FOGUserService). During updating this agent is temporarily stopped, and can take a couple minutes to start back up after the update is already finished. If the snapin was scheduled in that time period, no prompt would be shown.

                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                  x23piracyX 1 Reply Last reply Reply Quote 1
                  • x23piracyX
                    x23piracy @Joe Schmitt
                    last edited by

                    @Joe-Schmitt i will try this again in the next minutes but i have to say after removing older client and installing new one via PDQ Deploy i had to reset encryption data, after doing so i rebooted that client and tried the snapin.

                    I get back in some minutes and will report if the text is now shown when triggering a snapin too.

                    Regards X23

                    ║▌║█║▌│║▌║▌█

                    1 Reply Last reply Reply Quote 0
                    • J
                      Joe Schmitt Senior Developer
                      last edited by

                      @x23piracy oh well that would explain it. Manually removing the client requires a reset encryption, and manually installing the client will not start the user agents until next reboot. The only recommended way to update the client is by letting it auto update itself.

                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                      x23piracyX 2 Replies Last reply Reply Quote 1
                      • x23piracyX
                        x23piracy @Joe Schmitt
                        last edited by

                        @Joe-Schmitt i just did so because i am planning a rollout for the fog client, this was just a test 🙂

                        ║▌║█║▌│║▌║▌█

                        1 Reply Last reply Reply Quote 0
                        • x23piracyX
                          x23piracy @Joe Schmitt
                          last edited by

                          @Joe-Schmitt no interaction with fog client then triggering the snapin.

                          ║▌║█║▌│║▌║▌█

                          1 Reply Last reply Reply Quote 0
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