Unsolved snapin : problem with hash

[Ric41]

Server

• FOG Version: Version 1.3.1-RC-5 SVN 6052
• OS: debian 8.6

Client

• OS: windows 7

Description

Hi,
When i create a snapin, if I use an existant file, the hash is not calculated. Can you modify that ? It seems it is necesary to deploy a snapin with the new client.

[Wayne Workman]

@Ric41 What other services appear? What’s OK?

[Ric41]

it’s weird, but the others services appear withou any action. It’s all okay, thanks.

[Wayne Workman]

I’ve just setup a Debian 8.7 VM at home and installed FOG 1.3.4 on it. Everything installed fine, and the FOGSnapinHash service exists. So something is wrong with yours setup.

My first recommendation is to update everything on your server with the below line.

apt-get -y update;apt-get -y upgrade;apt-get -y dist-upgrade

Next, update to the latest fog. I don’t know how you got fog originally, but the easiest way to stay updated is via the git method. Details on that are located here:
https://wiki.fogproject.org/wiki/index.php?title=Upgrade_to_trunk

Finally, check to see if the service files are marked as executable with the below command:
ls -la /opt/fog/service/FOGSnapinHash/
Output should look like this:

total 12
drwxr-xr-x  2 root root 4096 Jan 31 19:44 .
drwxr-xr-x 10 root root 4096 Jan 31 19:40 ..
-rwxr-xr-x  1 root root 1135 Jan 31 19:40 FOGSnapinHash

[Ric41]

Thanks for your answer. I don’t have this service. Only the followings : FOGImageReplicator FOGMulticastManager FOGScheduler

I’ll see to update

[Wayne Workman]

I would first recommend moving to FOG 1.3.4, it’s the latest release. What you’re on is a developmental version, which is not officially branded ‘stable’ nor would I recommend an older RC over a newer release.

Second, make sure that FOGSnapinHash is running. This service is what’s supposed to keep stuff like your problem from happening.
service FOGSnapinHash.service status
or
systemctl status FOGSnapinHash.service

This service defaults to running every 30 minutes, and it’s supposed to generate hashes for any snapin that doesn’t have hashes already. Of course upon snapin file upload/creation a hash is made right then and there, but for picking existing files that were uploaded in older versions of fog, this service is supposed to take care of those.

If you don’t want to wait for the sleep time (default is 30 minutes), you can kick things into action by restarting the service:
service FOGSnapinHash.service restart
or
systemctl restart FOGSnapinHash.service