The remote server returned an error: (500) Internal Server Error?



  • Server
    • FOG Version:1.3.4-RC-2
    • OS: Ubuntu 16.04.2
    Client
    • Service Version: 11.8
    • OS: WIndows, Ubuntu,Kubuntu,Mint18,fedora,centos
    Description

    I keep getting this error on all my clients.
    Any idea?

    ------------------------------------------------------------------------------
    ----------------------------------UserTracker---------------------------------
    ------------------------------------------------------------------------------
     1/26/2017 9:25 PM Client-Info Client Version: 0.11.8
     1/26/2017 9:25 PM Client-Info Client OS:      Windows
     1/26/2017 9:25 PM Client-Info Server Version: 1.3.4-RC-2
     1/26/2017 9:25 PM Middleware::Response ERROR: Unable to get subsection
     1/26/2017 9:25 PM Middleware::Response ERROR: Object reference not set to an instance of an object.
     1/26/2017 9:25 PM Service Sleeping for 83 seconds
     1/26/2017 9:26 PM Middleware::Communication URL: http://fogserver/fog/management/index.php?sub=requestClientInfo&configure&newService&json
     1/26/2017 9:26 PM Middleware::Response Success
     1/26/2017 9:26 PM Middleware::Communication URL: http://fogserver/fog/management/index.php?sub=requestClientInfo&mac=00:FF:96:07:4D:11|00:1F:BC:02:35:80|00:1F:BC:02:35:81|0A:00:27:00:00:08|00:50:56:C0:00:01|00:50:56:C0:00:08||00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0&newService&json
     1/26/2017 9:26 PM Middleware::Communication ERROR: Could not contact FOG server
     1/26/2017 9:26 PM Middleware::Communication ERROR: The remote server returned an error: (500) Internal Server Error.
     1/26/2017 9:26 PM Middleware::Response Success
     1/26/2017 9:26 PM Middleware::Communication URL: http://fogserver/fog/service/getversion.php?clientver&newService&json
     1/26/2017 9:26 PM Middleware::Communication URL: http://fogserver/fog/service/getversion.php?newService&json
    
     1/26/2017 9:26 PM Service Creating user agent cache
     1/26/2017 9:26 PM Middleware::Response ERROR: Unable to get subsection
     1/26/2017 9:26 PM Middleware::Response ERROR: Object reference not set to an instance of an object.
     1/26/2017 9:26 PM Middleware::Response ERROR: Unable to get subsection
     1/26/2017 9:26 PM Middleware::Response ERROR: Object reference not set to an instance of an object.
     1/26/2017 9:26 PM Middleware::Response ERROR: Unable to get subsection
     1/26/2017 9:26 PM Middleware::Response ERROR: Object reference not set to an instance of an object.```


  • @jjacobs Thanks for the help!!!



  • Hi,

    I had this problem too but Tom solved this in Running version 24 of svn 6063.
    If you want to wait to update, go to Fog Config --> FOG System Settings --> Fog Client - Host Register --> Set FOG_QUICKREG_MAX_PENDING_MAC to 8 or to be sure 15.

    Kind regards,
    Johan


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